About Intelius
Intelius is a consumer data and public records search service that allows users to look up people, phone numbers, addresses, and related background information primarily within the United States. Through its website, users can purchase reports that may include contact details, address history, possible relatives and associates, and other data compiled from public and commercially available records. Intelius typically operates on a combination of single-report purchases and subscription-based access to its search tools.
A charge from Intelius on your card statement usually indicates that you (or someone with access to your card) purchased a people-search report, reverse phone lookup, or signed up for an ongoing subscription or trial that converted into a paid membership. Many customers first encounter Intelius when trying to identify an unknown phone number, verify someone’s identity, or research a potential tenant, online contact, or business associate. Some plans renew monthly until canceled, so you may see recurring charges if a subscription is active.
If you don’t recognize the charge, start by checking your email for any receipts or account confirmation messages from Intelius and logging into your account at their website to review your order history and subscription status. You can manage or cancel subscriptions through your account settings or by contacting their customer support via the help section on their site. If you cannot locate an account but see a charge, gather the transaction date, amount, and the last four digits of the card, then contact Intelius support to look up the transaction. For suspected unauthorized use, also contact your card issuer to dispute the charge and secure your account.