Ivy Computer, Inc.

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Ivy Computer, Inc. is a Vermont-based software company best known for Trash Flow, a management and billing system for waste and recycling haulers.

Waterbury Center, Vermont, USA
ivycomputer.com

About Ivy Computer, Inc.

Ivy Computer, Inc. is a privately held software company headquartered in Waterbury Center, Vermont. Founded in 1986, the company develops industry-specific business software, most notably its flagship product Trash Flow, which is used by waste and recycling haulers to manage customer accounts, routing, dispatching, billing, and reporting. Ivy Computer operates from 188 Airstrip Way in Waterbury Center, VT, where it designs, supports, and maintains its software solutions for customers across North America and beyond.

A charge from this merchant is most likely related to a software license, subscription, or maintenance fee for Trash Flow or related services, such as support contracts, training, data services, or custom development. Depending on the customer’s agreement, charges may appear on a monthly, quarterly, or annual basis and might be labeled with internal billing references or abbreviations rather than the full company name. In some cases, you may see the address “188 Airstrip Way” or “Waterbury Ctr VT” associated with the descriptor, since that is Ivy Computer’s business location.

If you have questions about a charge you don’t recognize, start by checking whether your organization (or a service provider you use) relies on Trash Flow or other Ivy Computer software for billing or routing. Look for invoices, contracts, or emailed receipts from Ivy Computer that match the amount and date of the charge. To resolve issues, you can contact Ivy Computer directly via the contact information on their website; they can confirm whether a specific card was used on an account, explain your billing cycle, and help with refunds or adjustments when appropriate. As with any software vendor, ensure any cancellation or changes to service are confirmed in writing and that you keep records of correspondence and invoices for your accounting files.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ivy Computer, Inc..

  1. CRD PUR 019675 7007 / TRB THOMPS 655000 WATERBURY CTR VT 188 AIRSTRIP

Frequently Asked Questions

Why am I seeing a charge from Ivy Computer, Inc. on my card or bank statement?

Ivy Computer primarily bills businesses for software such as Trash Flow, so this charge is likely for a software license, subscription renewal, support plan, or related services tied to your company’s waste or recycling operations. Check your accounts payable records or any Trash Flow invoices around the date of the charge to confirm.

Does Ivy Computer, Inc. charge on a subscription basis or as a one-time fee?

Ivy Computer typically offers its software with ongoing maintenance and support, which are often billed on a recurring (e.g., annual or periodic) basis, while initial licenses, training, or custom work may be billed as one-time fees. Your contract or recent invoices from Ivy Computer will specify whether your plan is recurring and the billing frequency.

How can I confirm which account or product an Ivy Computer charge is associated with?

Compare the transaction date and amount with invoices or statements issued by Ivy Computer. Each invoice usually lists your company name, customer or account ID, and the specific product or service (e.g., Trash Flow maintenance, additional users, or training). If you still can’t match it, contact Ivy Computer’s billing or support team with the last four digits of the card and the charge date so they can look it up.

How do I cancel or change my Ivy Computer (Trash Flow) services to stop future charges?

To cancel or modify your services, review your service agreement for notice requirements, then contact Ivy Computer directly using the support or sales contact listed on ivycomputer.com. Request written confirmation of any cancellations or changes and verify when billing will stop so you can reconcile your records.

How do I request a refund or billing correction from Ivy Computer, Inc.?

First, locate the relevant invoice and note the amount, date, and description of the charge. Then reach out to Ivy Computer via their official support or billing contact channels and explain the discrepancy—for example, duplicate billing, incorrect quantity of licenses, or services you did not authorize. They can review your account and, if appropriate, issue a refund or credit memo.

Could this Ivy Computer charge be an authorization hold or test transaction?

Most Ivy Computer charges are for invoiced services rather than small authorization holds. However, if you recently updated a payment method with them, it’s possible a small temporary authorization was placed to verify the card. These holds should drop off automatically within a few business days; if they do not, contact Ivy Computer or your bank for clarification.

What if my business doesn’t use Trash Flow or Ivy Computer software but I still see this charge?

First, confirm whether any division, location, or third-party service provider associated with your organization uses Ivy Computer software for waste, recycling, or related operations. If no one recognizes the vendor, contact Ivy Computer to verify whether the charge is linked to your business information. If they cannot find a matching account, report the transaction to your card issuer as potentially unauthorized.

How can I contact Ivy Computer, Inc. about a charge or account issue?

Visit ivycomputer.com and use the published phone number or contact form for sales/support to reach their team. Having your company name, invoice number, approximate charge date, and amount ready will help them quickly identify your account and address billing or account questions.

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