Jake's On The Lake

Restaurant95% confidence

Jake's On The Lake is a long‑running, family-owned waterfront restaurant in Tahoe City, California, offering Californian and Hawaiian-inspired cuisine with panoramic views of Lake Tahoe.

Tahoe City, California, USA
jakestahoe.com

About Jake's On The Lake

Jake's On The Lake is a family-owned waterfront restaurant located directly on the shore of Lake Tahoe in Tahoe City, California. Open since 1978, it is known for its "mountain aloha" hospitality and a menu that blends Californian and Hawaiian influences, featuring fresh seafood, quality meats, and seasonal, often locally sourced produce. Guests come for both the food and the setting, with dining rooms and patios that overlook the lake, marina, and surrounding mountains.

A charge from Jake's On The Lake typically appears on a bank or credit card statement after in-person dining at the restaurant or bar, including lunch, dinner, happy hour, or special event meals. Charges can include food, beverages (including alcohol), gratuity if added to the card, and sometimes deposits or payments for private dining or group events such as weddings, receptions, or corporate gatherings. Around reopening periods or seasonal closures, customers may also see charges for pre-paid reservations or event bookings.([jakestahoe.com](https://www.jakestahoe.com/?utm_source=openai))

If you have questions about a Jake's On The Lake charge, start by checking your recent dining activity in Tahoe City, looking for corresponding receipts, email confirmations, or calendar entries from a Lake Tahoe trip. You can contact the restaurant directly by phone or email using the details on their official website for billing questions, to request a copy of a receipt, or to inquire about deposits for events or reservations. When calling, have the transaction date, exact amount, and last four digits of the card ready so staff can locate the payment in their system, which is often processed via a restaurant POS provider such as Toast but will list "Jake's On The Lake" (or a close variant) as the merchant name.([jakestahoe.com](https://www.jakestahoe.com/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jake's On The Lake.

  1. TST* JAKE'S ON THE LAKES

Frequently Asked Questions

Why do I see a charge from “TST* JAKE'S ON THE LAKES” or “Jake's On The Lake” on my card?

This charge is most likely from dining at Jake's On The Lake in Tahoe City, California. The “TST*” prefix indicates Toast, the restaurant’s payment processor, while the actual merchant is Jake's On The Lake. Review your recent visits to Lake Tahoe and any restaurant meals near the marina in Tahoe City around the transaction date.

What kinds of purchases typically result in a Jake's On The Lake charge?

Most Jake's On The Lake charges come from sit-down meals, bar tabs, or patio dining, including food, drinks, tax, and any tip you added to the card. Larger charges can reflect group dinners, special occasion menus, or event-related food and beverage minimums.([jakestahoe.com](https://www.jakestahoe.com/?utm_source=openai))

Can Jake's On The Lake place a temporary authorization hold on my card?

Yes. When you open a tab at the bar or provide a card to secure your check, Jake's On The Lake (via its POS processor) may place a temporary authorization for an estimated amount. This pending charge may differ slightly from the final total, but the hold should drop off automatically once the final amount is captured, usually within a few business days depending on your bank.

How do I get a copy of my receipt from Jake's On The Lake?

To request a copy of your receipt, contact Jake's On The Lake using the phone number or email listed on jakestahoe.com and provide the date and approximate time of your visit, the check amount, and the last four digits of the card used. Staff can usually retrieve the transaction from their POS system and email or fax you a receipt.([jakestahoe.com](https://www.jakestahoe.com/?utm_source=openai))

I was charged more than I expected by Jake's On The Lake. What should I do?

First, confirm whether the difference is due to tax or tip, or if multiple checks for your table were run on the same card. If the amount still seems incorrect, contact the restaurant directly with the transaction details so they can review the ticket and tip line. If an error is confirmed, Jake's On The Lake can typically issue a partial refund or adjustment back to your card.

Does Jake's On The Lake require deposits or prepayments for large parties or events?

For private events, weddings, or large group reservations, Jake's On The Lake may require a deposit or minimum spend guarantee, which can appear as a separate charge on your card. If you see a higher or earlier-dated charge around the time you booked an event, it may be this deposit. Check your event confirmation email or contact their event/banquet manager if you need clarification.([eventective.com](https://www.eventective.com/tahoe-city-ca/jakes-on-the-lake-118607.html?utm_source=openai))

How can I contact Jake's On The Lake about a billing issue or disputed charge?

Visit jakestahoe.com to find the current phone number and email address, then reach out with your name, contact information, card type, last four digits, transaction date, and amount. It’s best to contact the restaurant first, as they can quickly look up the check in their POS system and correct most billing issues without needing to file a dispute with your bank.([jakestahoe.com](https://www.jakestahoe.com/?utm_source=openai))

Is Jake's On The Lake open year-round, and could seasonal closures affect my charge?

Jake's On The Lake has historically operated seasonally and has announced plans to focus on summer operations after a period of closure and redevelopment at its Tahoe City location. Charges should only occur when the restaurant is open or when deposits are taken for upcoming reservations or events, so compare your transaction date with any seasonal opening or closing notices on their website or local tourism listings.([jakestahoe.com](https://www.jakestahoe.com/about?utm_source=openai))

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