Jamf

Software96% confidence

Jamf is an enterprise software company that provides mobile device management (MDM) and security solutions focused on deploying, managing, and securing Apple devices for organizations.

Minneapolis, Minnesota

About Jamf

Jamf is an enterprise software company specializing in managing and securing Apple devices (Mac, iPad, iPhone, Apple TV) for businesses, schools, and other organizations. Their cloud-based and on‑premise tools—such as Jamf Pro, Jamf Now, Jamf School, Jamf Protect, and Jamf Connect—help IT teams deploy apps, enforce security policies, manage device settings, and support users at scale. Headquartered in Minneapolis, Minnesota, Jamf serves organizations of all sizes worldwide and typically sells its services on a per‑device, per‑month or annual subscription basis.

A Jamf charge may appear on a bank or card statement when an organization pays for an active Jamf subscription, renews an annual contract, adds more devices or licenses, or purchases additional services such as premium support. Common scenarios include recurring monthly or annual billing for Jamf Pro or Jamf Now, one‑time implementation or training fees, and license true‑ups when your device count grows. In some cases, you might also see a temporary authorization or test charge when first adding or updating a payment method in Jamf’s billing system or paying an invoice online.

If you’re unsure about a Jamf charge, first check with your IT, finance, or purchasing department to see if your organization uses Jamf for Apple device management or security. Look up recent invoices or receipts sent from Jamf (usually to your accounts payable or billing contact) or sign in to your Jamf account via jamf.com to review your subscription details, license counts, and billing history. For unresolved questions, contact Jamf Support or your Jamf account representative using the details in your contract or at support.jamf.com; they can confirm what the charge covers, adjust licenses, help with cancellations, or address incorrect or duplicate billing.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jamf.

  1. JAMF SOFTWARE, LLC +16126056625 US

Frequently Asked Questions

Why do I see a charge from Jamf or JAMF SOFTWARE on my statement?

Jamf charges typically relate to subscriptions for Jamf Pro, Jamf Now, Jamf School, Jamf Protect, or other Jamf services your organization uses to manage Apple devices. The charge may be labeled as “JAMF,” “JAMF SOFTWARE,” or “JAMF SOFTWARE LLC” and usually corresponds to a monthly or annual subscription invoice, an increase in license/device count, or a one‑time implementation or training fee.

What are Jamf’s typical subscription prices and billing patterns?

Jamf commonly bills on a per‑device subscription basis, either monthly or annually, depending on your contract. For example, Jamf Now has historically offered the first few devices free, then charged a per‑device monthly fee, while Jamf Pro and Jamf School pricing is usually quoted by sales based on the number and type of devices. In many organizations you will see one consolidated Jamf charge per billing cycle rather than separate charges per device. Exact pricing and currency will be listed on your Jamf quote, order form, or invoice.

Why was I charged again by Jamf when I thought I cancelled?

Jamf subscriptions normally run for a defined term (monthly or annual) and renew automatically unless cancellation is requested within the notice period stated in your agreement. If you requested cancellation after your renewal date, the subscription may have already renewed for the next term. Check your contract or last invoice for the renewal date, and contact your Jamf account manager or billing contact to verify whether the cancellation was processed and when billing will end.

How can I cancel or reduce my Jamf subscription so I stop future charges?

To cancel or adjust your Jamf subscription, your organization’s authorized admin or purchasing contact must reach out to Jamf—either through your assigned account manager, by replying to a Jamf quote or invoice email, or via a support request at jamf.com/contact. Because contracts often have minimum terms and notice periods, changes may only take effect at the end of the current billing term. If you’re an internal user seeing this charge, coordinate with your IT or finance team so they can request cancellation or a reduction in license counts directly with Jamf.

How do I request a refund or dispute an incorrect Jamf charge?

If you believe a Jamf charge is incorrect—such as duplicate billing, the wrong number of devices, or an unwanted renewal—contact Jamf’s billing or account team using the information on your invoice or contract. Provide the invoice number, billing date, last four digits of the card (if applicable), and a brief explanation of the issue. Jamf reviews refund or credit requests according to the terms of your service agreement; in many cases, they can issue a credit or adjust future invoices if a clear billing error is confirmed.

Does Jamf place temporary authorization holds or small test charges?

When you first add or update a credit card for Jamf services or pay an invoice online, your bank or card issuer may show a temporary authorization or small test amount. This is used only to verify that the payment method is valid and will either disappear or convert to the final invoice amount within a few business days. If you only see a small pending amount that later disappears and no corresponding invoice, this was likely just an authorization, not an actual Jamf fee.

How can I verify which Jamf product or account a specific charge belongs to?

Start by locating the invoice or receipt number in any billing emails from Jamf, which typically list the product (e.g., Jamf Pro, Jamf Now, Jamf School, Jamf Protect) and the billing period. If you have access, sign in to your Jamf account or the Jamf Account Portal from jamf.com to view your organization’s subscriptions and billing history. If you still can’t match the charge, contact Jamf Support or your account manager with the amount, date, and statement descriptor so they can trace it to the correct customer account.

How do I contact Jamf about a billing or payment question?

For billing questions, check your latest Jamf invoice or order form for your account manager’s email and phone number, or visit jamf.com/contact to reach sales or customer success. Technical and account support is available through support.jamf.com, where authorized admins can open a support case or find regional phone numbers. When contacting Jamf, include your company name, any invoice or quote numbers, and details of the charge so they can respond quickly.

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