Jamy's Burger

Restaurant95% confidence

Jamy's Burger is a German burgergrill and bar concept offering premium Angus beef burgers, chicken, vegetarian and vegan options, plus sides, desserts and cocktails in a casual dine-in setting.

Frankfurt am Main, Germany
jamysburger.de

About Jamy's Burger

Jamy's Burger is a German burgergrill and bar concept based in Frankfurt am Main, known for premium Angus beef burgers, crispy chicken burgers, as well as vegetarian and vegan creations. Guests can choose from classic and specialty burgers, customizable toppings, homemade sauces, loaded fries, salads, milkshakes, desserts, and a full bar with cocktails, beers, and soft drinks. The atmosphere is casual and dine‑in focused, with options for takeaway and, at some locations, delivery through third‑party services. Current menus, opening hours, and locations are listed on their official website at jamysburger.de.

A Jamy's Burger charge may appear on your bank or card statement when you pay for food or drinks at one of their restaurants, place a takeaway order, or use a connected delivery service that bills under the restaurant name. You might also see a charge if you opened a bar tab, paid for a group bill, added a tip, or settled a pre‑order or catering-style order. In some cases, your bank may show a temporary authorization (often slightly different from the final amount) when your card is first run, which is later adjusted to the exact total once your bill is closed and any tip is added.

If you’re unsure about a Jamy’s Burger charge, start by checking the date and amount against any recent visits to their Frankfurt locations or orders placed via food delivery apps. Look through your email or app order history for receipts, and ask family members or colleagues who may have used a shared card. For questions or to request a copy of a receipt, you can contact the specific Jamy’s Burger location you visited (contact details and phone numbers are listed on jamysburger.de) or use the contact form on the website. If you suspect an error—such as being charged twice, an incorrect amount, or a charge you don’t recognize—reach out to the restaurant first to review the transaction, and then contact your bank or card issuer to dispute it if it cannot be resolved directly with Jamy’s Burger.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jamy's Burger.

  1. Jamy's Burger Frankfurt am DEU

Frequently Asked Questions

Why do I see a Jamy’s Burger charge on my card if I only remember eating there once?

Jamy’s Burger charges are typically one‑time transactions for in‑restaurant dining, takeaway, or bar orders. If you see more than one charge, it may be because your party split the bill across multiple cards, a tip was added after the initial authorization, or you placed a separate order for drinks or desserts. Compare the dates and amounts with any recent visits; you can also call the restaurant listed on your receipt to confirm how many payments were processed.

Why is the Jamy’s Burger amount on my statement slightly higher than my original bill?

In many cases, the final amount is higher because a tip (Trinkgeld) was added after the initial card authorization. The terminal may first authorize the base amount and then adjust to the final total once you confirm the tip. Check your printed receipt or terminal slip to see the breakdown of food, drinks, and tip—this should match the final posted charge on your statement.

Can Jamy’s Burger place a temporary hold or pending charge on my card?

Yes. When you pay by card, especially if you open a bar tab or the final amount isn’t known yet, the terminal may place a temporary authorization for an estimated amount. This can appear as a pending charge that later adjusts to the final total or disappears if the transaction is voided. Authorization holds are controlled by your bank and typically clear automatically within a few business days.

Does Jamy’s Burger offer any subscriptions or recurring billing?

Jamy’s Burger does not offer subscription plans or recurring membership fees; all charges should relate to individual visits or orders. If you see repeated Jamy’s Burger charges, it’s likely from separate visits, repeated takeaway orders, or frequent delivery orders via partner apps. If you suspect your card details are being used without your consent, contact your bank immediately and inform the restaurant so they can help investigate any suspicious transactions on their side.

How can I get a copy of my Jamy’s Burger receipt or check what was included in the charge?

To obtain a copy of your receipt, contact the specific Jamy’s Burger location you visited—phone numbers and addresses are listed at jamysburger.de under the “Standorte” or locations section. Provide the approximate date, time, total amount, and the last four digits of your card so staff can look up the transaction on their terminal. If you ordered via a delivery platform, you can usually download the invoice or order summary directly from the delivery app or your email confirmation.

What should I do if I think I was charged twice by Jamy’s Burger?

First, compare your bank statement with your receipts to see if both charges correspond to separate transactions (for example, a food bill and a later bar order). If you still believe there’s a duplicate, contact the restaurant location directly and ask them to check their payment terminal records for your card and date. If a duplicate is confirmed, they can usually process a refund back to the same card; if the issue cannot be resolved, contact your bank or card issuer to initiate a formal chargeback review.

How do I contact Jamy’s Burger about a billing issue or possible incorrect charge?

Visit jamysburger.de and navigate to the location you visited to find its phone number and address, then call during opening hours to speak with a manager about the charge. For general questions, you can also use the contact form or email address provided on the website, including details like transaction date, amount, and the last four digits of your card. For security, never send your full card number via email—staff only need limited details to look up the payment.

Why does my bank statement show a slightly different name or location for the Jamy’s Burger charge?

Depending on the terminal setup, your statement may show the legal company name behind Jamy’s Burger (for example, a GmbH name) or an abbreviation along with the city, such as “JAMYS BURGER FRANKFURT.” If you visited a specific Frankfurt location, the merchant descriptor might reflect that exact store or its operating company. If the wording is unfamiliar but the date and amount match a recent visit, it is likely the same Jamy’s Burger transaction under its registered business name.

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