Jimmy Brings is an Australian on-demand alcohol delivery service that delivers beer, wine, spirits, and related products to customers via a mobile app and website.
Jimmy Brings is an Australian on‑demand alcohol delivery service that operates primarily via its mobile app and website at jimmybrings.com.au. Based in Sydney and serving many metropolitan areas across Australia, Jimmy Brings delivers beer, wine, spirits, premixed drinks, and related accessories (such as ice, soft drinks and snacks) in as little as 30 minutes in eligible suburbs. As a licensed alcohol retailer, they are required to verify that all customers are at least 18 years old and to comply with local responsible service of alcohol laws, which includes ID checks on delivery.
A Jimmy Brings charge may appear on your bank or card statement when you place an order through their app or website, or when a scheduled/recurring order is processed (for example, a repeat weekend order you’ve set up). You might also see a temporary pre‑authorisation or “pending” charge when you add or update a card, or when an order is being prepared—this hold is used to verify funds and is usually reversed if the order is cancelled or adjusted. Charges can include the cost of alcohol products, delivery fees, service or small‑order fees (where applicable), and tips you’ve chosen to add for the driver.
If you’re unsure about a Jimmy Brings charge, first log into your Jimmy Brings account in the app or at jimmybrings.com.au and review your Order History for matching dates and amounts. Check your email inbox (and spam/junk folder) for order confirmation or tax invoice emails sent around the same date as the charge, and confirm that no one else in your household used your payment method. For further help, you can contact Jimmy Brings via the Help/Support section in the app or website, where you can submit a support request about billing, incorrect charges, missing items, cancellations or refunds; be ready to provide the date, exact amount, and last four digits of the card that was charged.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jimmy Brings.
Why did I get a charge from Jimmy Brings on my card or bank statement?
A charge from Jimmy Brings usually corresponds to an alcohol delivery order placed through their app or website, including the cost of drinks, delivery fees, and any tip you added. The charge date may be the time your order was confirmed, not necessarily when it was delivered. If you share your account or card with someone in your household, check whether they placed an order around that time.
What are common Jimmy Brings charge amounts and what’s included?
Jimmy Brings orders can range widely depending on what you buy, but many transactions fall between AUD $20 and $150 for typical beer, wine, or mixed spirit orders. The total will usually include product prices, GST, delivery fees, and sometimes additional charges such as late‑night or small‑order fees, plus any tip you choose. Your exact breakdown is shown on the order confirmation screen and tax invoice sent to your email.
Why do I see a small or duplicate ‘pending’ charge from Jimmy Brings?
Jimmy Brings may place a temporary pre‑authorisation hold on your card to verify that funds are available when you place or adjust an order. This can show as a small test charge or as a duplicate pending amount for the same order. These holds are not final charges and should automatically drop off from your statement within a few business days, depending on your bank’s processing times.
How can I cancel a Jimmy Brings order and will I still be charged?
You can usually cancel an order directly in the Jimmy Brings app or via your account on jimmybrings.com.au, but only before it has progressed too far in the preparation or delivery process. If the order is cancelled early, any pre‑authorisation will generally be reversed and you will not be charged, though it may take a few days for your bank to release the hold. If the order is already out for delivery, cancellation may not be possible or may incur fees, so you’ll need to contact support through the Help section for options.
How do I get a refund or fix an incorrect Jimmy Brings charge?
If you were charged incorrectly—for example, you were billed after an order failed, items arrived damaged, or the amount doesn’t match your receipt—contact Jimmy Brings through the in‑app Help/Support section or the support page on jimmybrings.com.au. Provide your order number, screenshots of the charge, and a description of the issue. Approved refunds are processed back to your original payment method, but it can take several business days for your bank to show the credit.
Does Jimmy Brings offer subscriptions or recurring orders?
Jimmy Brings is primarily an on‑demand service, and most customers are charged per order rather than via a formal subscription. However, you may see recurring‑looking charges if you frequently place similar orders (for example, every Friday night) or if you’ve used saved order templates or repeat orders in the app. Each charge should correspond to a specific dated order in your Order History, rather than a fixed monthly subscription fee.
How can I check which Jimmy Brings account was charged?
If you have multiple Jimmy Brings accounts or share your payment method with others, log in to each account and review the Order History for the date and total amount shown on your statement. Matching the exact amount and date is the quickest way to identify the correct order. If you still can’t locate it, contact Jimmy Brings support with the transaction date, amount, and last four digits of your card so they can help trace the payment.
How do I contact Jimmy Brings about a mystery charge or billing problem?
The easiest way to get help is through the Help or Support section in the Jimmy Brings app or at jimmybrings.com.au, where you can submit a billing or order enquiry. Include your full name, email used on the account, order number (if known), and details of the charge you’re querying. They typically respond by email or in‑app, and may ask for additional information to verify your identity before discussing account‑specific billing details.