Jimmy's on the Mall

Restaurant98% confidence

Jimmy's on the Mall is a long-standing open-air restaurant and bar in Brisbane’s Queen Street Mall, serving modern Australian and Asian-influenced dishes along with a full bar offering from breakfast through late night.

Brisbane, Queensland, Australia
jimmysonthemall.com.au
Owned by Mantle Group Hospitality

About Jimmy's on the Mall

Jimmy’s on the Mall is a landmark open‑air restaurant and bar located in the heart of Brisbane’s Queen Street Mall in Queensland, Australia. Operating from breakfast through late night (and often very late on weekends and busy periods), they serve modern Australian cuisine with Asian‑influenced dishes, share plates, burgers, steaks, seafood, and a full bar with cocktails, wine, and beer. The venue caters to walk‑ins, groups, and functions, and is popular with shoppers, office workers, tourists, and late‑night diners in the CBD.

A charge from “JIMMY’S ON THE MALL”, “JIMMYS ON THE MALL BRISBANE”, or a similar description usually appears on your bank or card statement when you pay for food or drinks at the restaurant or bar. This can include a sit‑down meal, takeaway, a bar tab, group bill, or a function booking deposit. In some cases you may see a temporary pre‑authorization (for example, when opening a bar tab or if a hotel or tour operator uses Jimmy’s for catering) that later adjusts to the final amount. Charges may also include weekend or public‑holiday surcharges, card processing fees, tip/gratuity amounts you added, or split‑bill payments that don’t obviously match the total you remember.

To verify a Jimmy’s on the Mall charge, start by checking the date, time, and amount against when you were in Brisbane’s CBD, especially around Queen Street Mall, and look for any email or printed receipts from that day. If you still have questions, you can contact the restaurant directly using the phone number or contact form listed at jimmysonthemall.com.au, providing the exact transaction amount, date, and the last four digits of your card so they can look up the bill. Common issues—such as duplicate charges, bar tabs left open, accidental tips, or confusion from split bills—are usually resolved by the venue issuing a corrected receipt or, where appropriate, a partial or full refund back to your original payment method. If you suspect fraud or cannot match the charge to any visit, contact both Jimmy’s and your bank or card issuer for further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jimmy's on the Mall.

  1. JIMMY'S ON THE MALL REDBANK PLAIN AUS

Frequently Asked Questions

Why do I see a charge from JIMMY’S ON THE MALL on my bank statement?

This charge usually corresponds to a payment for food or drinks at Jimmy’s on the Mall in Brisbane’s Queen Street Mall. It may be from a sit‑down meal, a bar tab, a group function, or a takeaway order paid by card. Sometimes a hotel or tour operator will host a meal there that’s billed under the venue name rather than the hotel, so the charge may relate to a package you purchased.

What are typical amounts I might be charged by Jimmy’s on the Mall?

Amounts vary based on what you ordered, but single‑person meals commonly range from around AUD $25–$50 before drinks, while group bills and bar tabs can be much higher. You might also see smaller amounts (for example, under $20) for coffee, breakfast items, or quick snacks, and larger totals for multi‑course dinners, shared platters, or function packages. Your final charge can also increase if you added alcoholic drinks, extras, or a tip/gratuity.

Why is the amount higher than the food prices I remember at Jimmy’s on the Mall?

The final charge may include drinks, sides, surcharges (such as public‑holiday or weekend surcharges, where applicable), and any tip you chose to add. If you were part of a group, you might have agreed to split the bill, so your card portion may not match what you personally ate or drank. In some cases, a bar tab that wasn’t closed correctly at the table will be finalized later based on the recorded orders, which can make the amount seem unexpected.

Why do I see two similar Jimmy’s on the Mall charges or a pending and a final charge?

When you open a bar tab or leave your card with the bar, Jimmy’s on the Mall may place a temporary pre‑authorization on your card to confirm it’s valid. Once the tab is closed, this pre‑authorization is replaced by the final charge that reflects what you actually spent. The temporary hold should drop off automatically within a few business days; if it doesn’t, contact your bank and, if needed, the venue with the transaction details.

How can I get a copy of my receipt from Jimmy’s on the Mall?

If you need a receipt, contact Jimmy’s on the Mall using the details on jimmysonthemall.com.au and provide the visit date, approximate time, total amount, and the last four digits of the card used. If you booked a group or function, check any confirmation or invoice emails from your booking as these often include itemized charges. The venue can usually reprint or email an invoice/receipt once they locate your transaction in their system.

How do I query or dispute a charge from Jimmy’s on the Mall?

First, gather your statement screenshot or transaction details (date, amount, and card type) and compare them with any receipts or booking confirmations you have. If something still looks wrong—such as a potential duplicate charge, incorrect amount, or items you didn’t receive—contact Jimmy’s on the Mall directly via the phone or contact form on their website and explain the issue. If you believe the transaction is fraudulent and you were not in Brisbane at that time, notify your bank or card issuer immediately so they can block your card and start a dispute.

Can I get a refund from Jimmy’s on the Mall for an incorrect or duplicate charge?

If Jimmy’s on the Mall confirms that you were overcharged, charged twice, or billed in error, they can usually process a refund back to the original card you used. Refunds are handled by the venue’s management and may take a few business days to appear on your statement, depending on your bank. Always keep any receipts or screenshots that support your request and provide them when you contact the restaurant.

Why is there an international or currency conversion fee with my Jimmy’s on the Mall charge?

Jimmy’s on the Mall processes payments in Australian dollars (AUD), so if your card is issued outside Australia, your bank or card network may add a foreign transaction or currency conversion fee. This fee appears as a separate small charge or as part of the converted total on your statement and is set by your bank, not by the restaurant. To avoid surprises in the future, check with your card issuer about their international fee policies before traveling.

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