Jiuzhou Wenhua

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Jiuzhou Wenhua (Jiaxing Jiuzhou Culture Media Co., Ltd.) is a Chinese media company that produces and distributes internet micro-dramas and operates short-drama streaming platforms such as ShortMax for global audiences.

Jiaxing, Zhejiang, China
jxjzwh.cn

About Jiuzhou Wenhua

Jiuzhou Wenhua, formally known as Jiaxing Jiuzhou Culture Media Co., Ltd., is a leading Chinese micro-drama (short-drama) company based in Jiaxing, Zhejiang. Founded in 2021, it focuses on internet-based micro-dramas, operating across content creation, copyright acquisition, production, and paid distribution. The company has built a large library of short-drama IP across genres like urban romance, fantasy, suspense, campus, and historical stories, and distributes them via its own apps and platforms such as ShortMax, which targets overseas markets and has tens of millions of monthly active users worldwide.([jxjzwh.cn](https://www.jxjzwh.cn/about.html?utm_source=openai))

A card charge labeled “JIUZHOUWENH … CH” is likely tied to Jiuzhou Wenhua’s digital content platforms or apps, such as a subscription, episode bundle, coin/top-up purchase, or other in-app paid content for watching micro-dramas. Because the company focuses on internet distribution and has a strong presence in international markets through ShortMax and similar brands, users outside China may see charges under an abbreviated or transliterated form of its Chinese name rather than the consumer-facing app name. These can be one-time purchases, recurring subscriptions, or promotional trial conversions that begin billing after a free period.([jxjzwh.cn](https://www.jxjzwh.cn/about.html?utm_source=openai))

If you don’t recognize this charge, first check any short-drama or video apps you use (especially ShortMax or similar Jiuzhou-operated apps) for recent purchases, VIP subscriptions, or coin/recharge orders and compare dates and amounts to your card statement. Look in the app’s account or billing section and in the email inbox or app store account tied to your device for order receipts. If something still looks wrong, contact the platform’s customer support through the in-app help center or official website, and provide the transaction date, exact amount, and the partial card number used. You can also reach out to Jiuzhou Wenhua using the official contact channels on its corporate site, and if you suspect fraud or can’t match the transaction to any account, notify your card issuer promptly to dispute or block further charges.([jxjzwh.cn](https://www.jxjzwh.cn/about.html?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jiuzhou Wenhua.

  1. JIUZHOUWENH XXXXXXX7170 CH

Frequently Asked Questions

Why do I see a charge from JIUZHOUWENH on my card statement?

The JIUZHOUWENH descriptor likely refers to Jiuzhou Wenhua (Jiaxing Jiuzhou Culture Media Co., Ltd.), a micro-drama producer and platform operator. The charge usually comes from a purchase of paid content, coins/recharge, or a VIP subscription in one of its short-drama apps or platforms, such as ShortMax or a related service. Compare the date and amount with your recent in-app purchases and subscriptions.

What kinds of purchases does Jiuzhou Wenhua typically bill for?

Jiuzhou Wenhua mainly bills for digital content related to micro-dramas: episode unlocks, season or bundle purchases, VIP memberships, coin or token top-ups, and sometimes promotional packages that include multiple series. Depending on the app, these can be one-time payments or recurring monthly or weekly subscriptions.

Could this JIUZHOUWENH charge be a subscription I forgot about?

Yes. Many micro-drama platforms operated by Jiuzhou Wenhua offer recurring VIP or membership plans that auto-renew until canceled. If you installed a short-drama app, started a trial, or subscribed within an app store account, the plan may now be renewing regularly. Check the subscription section of your Apple App Store, Google Play, or the app’s own account settings to see if an active Jiuzhou/ShortMax-style subscription matches the charge.

How do I cancel a Jiuzhou Wenhua or ShortMax-related subscription?

To cancel, open the app where you watch Jiuzhou micro-dramas (for example, ShortMax), go to your profile or account settings, and look for a VIP or Subscription section to turn off auto-renew. If you subscribed via Apple’s App Store or Google Play, you must cancel from your app store’s subscription management page rather than inside the app. After cancellation, you usually retain access until the end of the current billing period.

How can I request a refund for a Jiuzhou Wenhua charge I didn’t intend to make?

Start by checking the relevant app or platform’s help center for refund policies, as many short-drama services only refund accidental duplicate charges or unauthorized transactions. If the purchase was made through an app store, submit a refund request through Apple’s or Google’s order history tools. Provide screenshots of the charge, order ID, and an explanation. If the platform or app store declines and you still believe the charge is unauthorized, contact your card issuer to dispute it.

Are small or repeated low-amount charges from JIUZHOUWENH normal?

Micro-drama apps often sell content in small increments, such as per-episode unlocks or coin packages, which can result in several low-value charges rather than one large bill. Additionally, some platforms may temporarily authorize a small amount to verify a payment method before a larger purchase. If the pattern or timing doesn’t match your usage, treat it as suspicious and contact both the platform and your card issuer.

How can I confirm which account or family member made a Jiuzhou Wenhua purchase?

Check each device and user profile that has access to your app store or payment method and open any short-drama apps (especially ShortMax or other Jiuzhou-operated apps). Review order histories or coin/recharge logs in each account. For family or shared app store accounts, look at the store’s purchase history by device or user if available. If you still cannot identify who made the purchase, contact the platform’s support with the transaction details and ask them to trace the charge to a specific account.

How do I contact Jiuzhou Wenhua about a billing issue?

For consumer billing issues, it’s usually fastest to contact support through the specific app (via in-app help or feedback). For direct corporate contact, Jiuzhou Wenhua lists an official phone line and email addresses on its website jxjzwh.cn; you can reach customer service via the published service hotline or email and include your transaction time, amount, last four digits of your card, and screenshots of any order records so they can investigate.([jxjzwh.cn](https://www.jxjzwh.cn/news.html?utm_source=openai))

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