Johnstone Supply

Home & Garden95% confidence

Johnstone Supply is a wholesale distributor of heating, ventilation, air conditioning, and refrigeration (HVACR) equipment, parts, and supplies serving professional contractors and facilities operators across North America.

Portland, OR
johnstonesupply.com

About Johnstone Supply

Johnstone Supply is a large North American wholesale distributor specializing in HVACR (heating, ventilation, air conditioning, and refrigeration) equipment, parts, and maintenance supplies. Through a network of independently owned and operated locations, the cooperative provides contractors and facilities professionals with unitary and specialty equipment, OEM and universal replacement parts, refrigeration components, and property and facilities maintenance products. Many locations, including a branch in Abilene, Texas, are trade‑only counters that require customers to be licensed HVAC or refrigeration professionals or maintenance organizations.

A charge from “JOHNSTONE AB” or “JOHNSTONE SUPPLY ABILENE TX” on a card statement typically relates to a purchase of HVACR equipment, replacement parts, tools, or supplies made at a Johnstone Supply branch, or occasionally an order placed through their website and fulfilled by a local store. These purchases are usually one‑time transactions tied to a specific job or inventory order, but contractors with terms accounts may see recurring purchases or monthly consolidated billing. In some cases, you may also see temporary authorization holds if a card was used to open a ticket or verify funds before the final invoice total was captured.

If you have questions about a Johnstone Supply charge, first check job records, purchase orders, or invoices for the relevant date, as purchases are usually made by a technician or office staff on behalf of a contracting business. The branch name or number may appear on the receipt (for example, the Abilene, TX store #219). You can also log into your JohnstoneSupply.com account, if your company uses it, to review recent orders. To resolve disputes or request a copy of an invoice, contact the specific branch that processed the sale or reach out through the contact details on johnstonesupply.com. Providing the transaction date, amount, and last four digits of the card will help the store quickly locate the sale and clarify any billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Johnstone Supply.

  1. JOHNSTONE AB REF# 625724895742 ABILENE,TX Card

Frequently Asked Questions

Why do I see a charge from JOHNSTONE AB or JOHNSTONE SUPPLY ABILENE TX on my card statement?

This charge is most likely from a purchase of HVACR equipment, parts, or supplies made at the Johnstone Supply branch in Abilene, Texas (store #219). Many contractors give technicians company cards to buy repair parts at the counter, so check your work orders, dispatch logs, or purchasing records for the same date and amount to match it to a specific job.

Does Johnstone Supply sell to homeowners, or only to licensed professionals?

Johnstone Supply locations, including Abilene, primarily operate as wholesale distributors and generally sell only to licensed HVAC and refrigeration contractors or qualified facilities accounts. If you are a homeowner, the charge probably relates to work performed by a contractor on your property rather than a direct retail purchase by you.

Can Johnstone Supply place an authorization hold on my card, and why might the amount differ from my final invoice?

Some branches may run a card for a preauthorized amount at the start of a ticket to confirm funds, especially for special orders or large purchases. The initial authorization can differ slightly from the final invoiced amount once all items, returns, or adjustments are finalized. The temporary hold should drop off automatically within a few days, leaving only the final posted charge.

How can I get a copy of the invoice for a Johnstone Supply Abilene charge?

To obtain an invoice, contact the Abilene, TX branch directly and provide the transaction date, approximate time, cardholder name, and last four digits of the card. If your company has an online account with JohnstoneSupply.com tied to that branch, you may also be able to log in and download invoices or review order history associated with your customer account number.

Does Johnstone Supply offer house accounts or recurring billing that could explain regular charges?

Yes. Many contractor customers use house accounts or terms with Johnstone Supply, where multiple purchases may be billed to an account and settled by check, ACH, or card on file. If you see regular or monthly Johnstone Supply charges, your business may have authorized recurring payments or periodic settlements of your trade account; check with your accounting department or the local branch’s credit office for details.

How do I dispute a Johnstone Supply charge or request a refund for returned parts?

Start by contacting the branch that processed the original sale, referencing the invoice number if available. Johnstone Supply locations typically require that returns meet their condition and timing policies and that you present proof of purchase. The store can issue a refund or credit according to its return policy; if there’s a mistake in pricing or quantity, they can adjust the invoice and, if needed, reprocess the card transaction.

Can I update or remove a saved payment card from my Johnstone Supply account?

If your company has a web or trade account with Johnstone Supply that stores card details, an authorized account administrator can usually update or remove payment methods through the online portal or by contacting the local branch’s credit or accounting department. This is useful if a card was lost, compromised, or should no longer be used for purchasing.

What are typical purchase amounts for Johnstone Supply, and why might they vary widely?

Transaction amounts at Johnstone Supply can range from small purchases, like a single capacitor or thermostat, to large orders for full HVAC systems or multiple jobs. Because contractors often bundle multiple parts or equipment lines on one invoice, single charges can appear large and irregular. Reviewing the detailed invoice or order confirmation is the best way to see the itemized list behind any particular amount.

This merchant is in the Home & Garden category

Browse all

Related Merchants

Mitre 10
Bunnings Warehouse
IKEA
Fantastic Furniture
Koch & Co

Compare Johnstone Supply

vsMitre 10vsBunnings WarehousevsIKEA

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you