Jungle & Loom

Home & Garden75% confidence

Jungle & Loom is a Washington, DC–based plant and home décor shop offering indoor plants, pots, and plant-related gifts both in-store and online.

Washington, DC
jungleandloom.com

About Jungle & Loom

Jungle & Loom is a boutique plant shop and lifestyle brand based in Washington, DC. The business focuses on indoor plants, planters, and plant-related home décor, as well as accessories like macramé hangings, vintage glassware, and playful plant-themed gifts. It operates physical retail locations in the DC area and also sells through its online store, allowing customers to browse a curated selection of houseplants and planters from home.([magazine.gwu.edu](https://magazine.gwu.edu/sites/g/files/zaxdzs4251/files/2022-11/gwmag_fall2022_web.pdf?utm_source=openai))

A charge labeled something like “SP Jungle Loom 161-” is likely a Shopify-processed card payment for a purchase from Jungle & Loom, with “SP” indicating the Shopify payment processor and “161-” representing an internal order, item, or terminal identifier. This could be from an in-store purchase at one of their DC locations or an online order placed through their website for plants, pots, or related products. The amount should match a receipt or email order confirmation from Jungle & Loom around the same date.

If you’re unsure about this charge, first search your email (including spam) for “Jungle & Loom” or “jungleandloom.com” and compare the billed amount and date with any receipts. Check your bank statement for nearby transactions from Washington, DC or other plant and décor purchases that might jog your memory. If questions remain, contact Jungle & Loom directly using the contact information on their website, referencing the transaction date, amount, and any order number you have. You can also ask your bank or card issuer for the full merchant descriptor and, if necessary, dispute the charge if you confirm no one on your account made the purchase.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jungle & Loom.

  1. Sp Jungle Loom 161-

Frequently Asked Questions

Why does my statement show “SP Jungle Loom 161-” instead of Jungle & Loom?

The “SP” prefix usually indicates Shopify Payments, the card processor used by many small retailers. In this case, “SP Jungle Loom 161-” likely refers to a Jungle & Loom purchase where the name was truncated or slightly altered by the processor. The actual merchant is Jungle & Loom, a plant and home décor shop, and the numbers may indicate an internal order or terminal ID.

What types of purchases from Jungle & Loom typically appear on my card statement?

Charges from Jungle & Loom generally correspond to in-store or online purchases of houseplants, planters, pots, plant care items, and plant-themed home décor or gifts. Larger amounts may reflect multiple plants or large planters, while smaller charges might be for a single plant, accessory, or gift item.

How can I verify which Jungle & Loom order this charge relates to?

Search your email for order confirmations or receipts from Jungle & Loom or jungleandloom.com around the transaction date. Match the exact amount and date on your bank statement with the order details. If you shopped in-store, check any printed receipts or your phone’s photos/texts from that day, as many shoppers photograph plants and pots they buy.

How do I request a refund or resolve a billing issue with Jungle & Loom?

Visit jungleandloom.com and use the listed contact email or contact form to reach their team. Provide your full name, the last four digits of the card used, the transaction date, amount, and any order number in your email or message. Explain whether you are seeking a refund, an exchange, or a correction to a duplicate or incorrect charge so they can research the transaction and respond promptly.

Does Jungle & Loom offer subscriptions or recurring charges for plants?

Based on publicly available information, Jungle & Loom primarily sells plants and décor as one-time retail purchases rather than ongoing subscriptions. If you see multiple charges, they are likely separate purchases made on different dates rather than a recurring subscription plan. Review your receipts and order history to confirm.

Could this Jungle & Loom charge be a temporary authorization hold?

Most Jungle & Loom transactions should post as regular sales, but like other card-accepting retailers, a temporary authorization may appear briefly when your card is first run, especially for higher-value purchases or card-not-present orders. Authorization holds typically adjust to the final sale amount or disappear within a few business days if the transaction is voided.

What should I do if I don’t recognize a Jungle & Loom charge at all?

First check with other cardholders on the account to see if anyone visited or ordered from Jungle & Loom, especially if they live near or visited Washington, DC. If no one recognizes the transaction and you can’t find a matching receipt or email, contact Jungle & Loom with the transaction details to ask them to look up the order. If it still appears unauthorized, promptly contact your bank or card issuer to report potential fraud and request a dispute.

How can I contact Jungle & Loom about a question on my payment or receipt?

Go to jungleandloom.com and look for their contact or visit information. They typically provide an email address and may list store phone or social channels. When you reach out, include the date and amount of the charge and a screenshot of the card statement line if possible, so they can quickly identify the transaction in their point-of-sale or Shopify system.

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