Just Poppy's is an independent burger and fast food restaurant in Brisbane offering an extensive menu of meat, vegetarian, vegan, and gluten-free burgers, plus sides and drinks for dine-in or takeaway.
Just Poppy’s is an independent, family-run burger and fast food restaurant located in Riverhills, Brisbane, Queensland. Known locally for its extensive menu, Just Poppy’s offers classic beef burgers, chicken burgers, loaded fries, vegetarian and vegan options, and gluten-free choices, along with soft drinks, shakes, and sides for dine‑in and takeaway. Orders can typically be placed in-store at the counter, over the phone, or via online ordering and delivery platforms linked from justpoppys.com.au.
A Just Poppy’s charge will usually appear on your bank or card statement after you’ve paid for food in-store, ordered takeaway, or used a delivery service that processes payments on their behalf. The description may look like “JUST POPPYS RIVERHILLS”, “JUST POPPYS AUS”, or similar variations depending on your bank. Most charges are one‑time payments for a specific order, but you might also see partial authorisation holds if you paid through certain online ordering systems, mobile wallets, or third‑party delivery apps—these temporary holds are typically released automatically within a few business days.
If you don’t immediately recognise this charge, start by checking recent receipts, email order confirmations, or delivery app order histories under the date and amount shown on your statement. Confirm whether a family member used your card for a Just Poppy’s order or via a linked delivery service (such as Uber Eats, DoorDash, or Menulog) before disputing the transaction. For questions or to request a copy of a receipt, contact Just Poppy’s directly using the phone number or contact form listed on justpoppys.com.au, provide the transaction date, time, and amount, and they can help locate the order, correct billing errors, or advise if you should instead contact the relevant delivery platform or your bank.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Just Poppy's.
Why is there a Just Poppy’s charge on my bank statement when I don’t remember visiting the restaurant?
Many Just Poppy’s transactions come through delivery and online ordering services, so the charge may relate to an order placed via a third‑party app (such as Uber Eats, DoorDash, or Menulog) rather than an in‑person visit. Check your emails and app order history for the same date and amount, and ask household members if they placed an order using your card or a saved payment method. If you still don’t recognise it, contact Just Poppy’s using the details on justpoppys.com.au with the exact date, amount, and last four digits of your card so they can check their records.
Does Just Poppy’s have any subscriptions or recurring charges?
No, Just Poppy’s does not operate any subscription or membership billing; all purchases are one‑time payments for food and drinks. If you see repeated charges around the same time each week or month, it is likely due to regular orders you or your family place, sometimes set up as “re‑order” in a delivery app. Review your order history in any food delivery apps you use and in your mobile wallet to confirm the pattern. If repeat charges still seem suspicious, contact your bank to secure your card and investigate further.
What are common amounts I might see charged by Just Poppy’s?
Individual burgers at Just Poppy’s typically fall in the range of roughly AUD $10–$20, with combo meals and multiple items often bringing orders into the AUD $25–$50 range depending on size and add‑ons. Delivery platform orders may also include delivery fees, service fees, and tips on top of the menu prices, which can raise the total compared with in‑store purchases. If the amount on your statement seems higher than expected, compare it to the detailed receipt or order summary in the app used to place the order.
Why do I see a small or duplicate pending charge from Just Poppy’s?
Some payment processors and food delivery platforms place a temporary authorisation hold on your card to confirm it’s valid, which can appear as a small or duplicate pending charge. This isn’t an extra fee—only the final order total should settle, and the temporary hold is typically released within 3–5 business days. If a pending authorisation remains on your account longer than a week or you believe you’ve been double‑charged, contact your bank and reach out to Just Poppy’s with your transaction details for clarification.
How can I get a receipt or tax invoice for my Just Poppy’s purchase?
If you ordered in-store, your receipt would have been printed at the time of purchase; if you no longer have it, Just Poppy’s may be able to reprint or confirm details if you provide the exact date, approximate time, payment method, and amount. For online or delivery orders, a digital receipt is usually emailed to you or stored within the app (e.g., Uber Eats or DoorDash) under your past orders. If you need a tax invoice or can’t find your receipt, use the contact details on justpoppys.com.au to request one, including your name and order information.
How do I resolve an incorrect or unexpected charge from Just Poppy’s?
First, confirm whether the charge might include extras like sides, upgrades, delivery fees, or tips that you added during checkout. If the amount still doesn’t match what you agreed to, gather any receipts or screenshots and contact Just Poppy’s directly via phone or email (listed on justpoppys.com.au) with the transaction amount, date, and last four digits of your card. They can check their point‑of‑sale records and, if a billing error is confirmed, arrange a correction or refund or advise you to pursue a dispute with your bank or the delivery platform. Always act promptly, as banks have time limits for lodging disputes.
How do I request a refund or report a problem with my Just Poppy’s order?
For in‑store or direct phone orders, contact Just Poppy’s as soon as possible—ideally on the same day—using the telephone number on your receipt or on justpoppys.com.au and explain the issue (for example, missing items, incorrect order, or quality concerns). For orders placed through a delivery platform, most refunds and adjustments must be initiated through that app’s help or support section, though Just Poppy’s may still want to know about any problems. Keep your order confirmation and photos (if relevant) ready, as both the restaurant and delivery platforms often use these to assess refund or credit requests.
How can I contact Just Poppy’s about a charge or account question?
You can reach Just Poppy’s using the contact information provided on their official website at justpoppys.com.au, which typically includes a phone number and/or contact form for the Riverhills store. When you contact them, provide the transaction date, exact amount, the name on the card, and the last four digits of your card so they can look up the payment in their system. For issues tied to orders placed through Uber Eats, DoorDash, Menulog, or similar, you may also need to contact the platform’s support within the app, as they control payment processing and refunds for those transactions.