Kanji Fresh Sushi

Restaurant80% confidence

Kanji Fresh Sushi is a small Japanese eatery known for fresh, made‑to‑order sushi rolls, poke bowls and other casual Japanese dishes, popular with locals as one of the best sushi spots in Sydney’s Sutherland Shire.

Caringbah, New South Wales, Australia
kanjifreshsushi.com.au

About Kanji Fresh Sushi

Kanji Fresh Sushi is a casual Japanese eatery based in Sydney’s Sutherland Shire, best known for its fresh, made‑to‑order sushi rolls, poke bowls, donburi, bento boxes and other Japanese comfort dishes. The original Caringbah shop is a compact, takeaway‑focused “hole‑in‑the‑wall” on the Kingsway, with additional Kanji locations operating in nearby suburbs such as Sylvania, Gymea and Kogarah under the same brand. The business is locally owned and operated, and food can be ordered in‑store, by phone, or through delivery platforms like DoorDash, which lists categories such as combo bento boxes, signature poke bowls, sushi and sashimi, nigiri, and specialty rolls.([shirescout.com.au](https://www.shirescout.com.au/eat-drink/kanji-fresh-sushi?utm_source=openai))

A Kanji Fresh Sushi charge may appear on your bank or card statement after you’ve paid for food in person at one of their locations, placed a phone order for pickup, or ordered via a delivery service (for example, DoorDash may pass through the restaurant name in the descriptor). Typical transaction amounts reflect the cost of individual rolls or small takeaway orders (often around AUD $15–$30), larger family or group orders (AUD $40–$80 or more), or multiple items such as bento boxes plus drinks. If you ordered through a third‑party app, your statement might show a descriptor combining the platform name and the restaurant (e.g., “DOORDASH*KANJI FRESH SUSHI”), and in some cases you may see separate line items for delivery fees, service charges, or driver tips.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/new-south-wales/caringbah/sushi-restaurant/4054022-kanji-fresh-sushi?utm_source=openai))

If you don’t immediately recognise this charge, first check recent food orders you’ve made in the Sutherland Shire area, including takeaway, delivery apps and any orders made by family members using your card. Look for order confirmation emails or app receipts from Kanji Fresh Sushi or from delivery partners, and compare dates and amounts to the transaction on your statement. To resolve questions, you can contact the Caringbah shop directly on +61 2 9525 5432 or use the contact details on their website at kanjifreshsushi.com.au; have your transaction date, exact amount, and card type handy so staff can look up the order. In most cases, unexplained charges turn out to be a forgotten takeaway order, a delivery placed under another household member’s name, or a payment processed under the restaurant’s registered name or location rather than the delivery platform.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/new-south-wales/caringbah/sushi-restaurant/4054022-kanji-fresh-sushi?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kanji Fresh Sushi.

  1. SHIRE BEST SUSHI PL CARINGBAH AUS

Frequently Asked Questions

What are typical amounts for a Kanji Fresh Sushi charge on my statement?

Most Kanji Fresh Sushi transactions reflect the cost of takeaway or delivery orders. Single‑meal purchases like a poke bowl or a few sushi rolls often fall in the AUD $15–$30 range, while larger family or group orders with multiple mains, sides and drinks can easily run from AUD $40 to $80 or more, especially when ordered through a delivery platform that adds service and delivery fees.([shirescout.com.au](https://www.shirescout.com.au/eat-drink/kanji-fresh-sushi?utm_source=openai))

Why do I see a Kanji Fresh Sushi charge even though I never visited the restaurant?

You may see Kanji Fresh Sushi on your statement if you ordered through a delivery service such as DoorDash, which passes the restaurant name through in the billing descriptor, or if a family member used your card to place a pickup or delivery order. Check your email, SMS messages and delivery apps for recent orders from Kanji Fresh Sushi or from Kanji locations in Caringbah, Sylvania, Gymea or Kogarah around the transaction date. If you still don’t recognise the charge, contact the restaurant directly to confirm the order details.([shirescout.com.au](https://www.shirescout.com.au/eat-drink/kanji-fresh-sushi?utm_source=openai))

Can Kanji Fresh Sushi place an authorisation hold or pending charge on my card?

If you order through a third‑party delivery app, that platform may place a temporary authorisation hold to verify your card before the final amount is charged; this can appear briefly as a pending or slightly higher amount than your final bill. These holds are typically released automatically by your bank within a few business days. In‑store purchases at Kanji Fresh Sushi are normally processed as immediate charges rather than separate authorisation holds.([doordash.com](https://www.doordash.com/en-AU/business/kanji-fresh-sushi-12986672/?utm_source=openai))

How can I get a copy of my receipt for a Kanji Fresh Sushi charge?

For in‑person or phone orders, your only receipt may be the printed docket given at pickup, but staff can often reprint or confirm the sale if you provide the date, time, total amount and last four digits of your card. For delivery orders, log into your delivery app (such as DoorDash), open your recent orders and download or screenshot the order summary that shows the restaurant name, items and total paid. If you still need documentation for a disputed charge, call the Caringbah shop at +61 2 9525 5432 or use the contact details on kanjifreshsushi.com.au so they can look up the transaction in their system.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/new-south-wales/caringbah/sushi-restaurant/4054022-kanji-fresh-sushi?utm_source=openai))

How do I change or cancel a Kanji Fresh Sushi order after I’ve been charged?

Because Kanji Fresh Sushi prepares food to order, changes or cancellations are time‑sensitive and may not be possible once the kitchen has started your order. If you ordered directly (in‑store or by phone), call the shop immediately using the number on your receipt or +61 2 9525 5432 and provide your name, order details and time. If you ordered through a delivery app, use the app’s help or support section to modify or cancel—the platform’s policies will determine whether any refund or credit is available.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/new-south-wales/caringbah/sushi-restaurant/4054022-kanji-fresh-sushi?utm_source=openai))

What is Kanji Fresh Sushi’s refund or adjustment policy for incorrect orders or charges?

Refunds and adjustments are handled case by case, but in general Kanji Fresh Sushi will try to fix clear issues such as missing items, incorrect dishes or obvious billing errors. If you ordered directly, contact the shop promptly (ideally the same day) with your receipt and details so they can offer a replacement item, a partial refund or a store credit, depending on the situation. For delivery‑app orders, you usually need to report the problem through the app, which may credit or refund you and then follow up with the restaurant.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/new-south-wales/caringbah/sushi-restaurant/4054022-kanji-fresh-sushi?utm_source=openai))

How can I contact Kanji Fresh Sushi about a charge I don’t recognise?

For charges linked to the Caringbah location, call +61 2 9525 5432 during business hours and mention the date, time, total amount and the name on your card so staff can search their records. You can also visit kanjifreshsushi.com.au to confirm location details and contact information, or call the specific branch listed if your receipt or delivery app indicates Sylvania, Gymea or Kogarah. If the restaurant cannot locate any matching transaction, you should then contact your bank or card issuer to investigate potential fraud.([shirescout.com.au](https://www.shirescout.com.au/eat-drink/kanji-fresh-sushi?utm_source=openai))

Why does the statement descriptor mention a different suburb or include words like ‘DoorDash’ with Kanji Fresh Sushi?

Kanji operates multiple locations in the Sutherland Shire, so your statement descriptor may reference the suburb where the specific shop is registered (for example, Caringbah, Sylvania or Kogarah) rather than your home address. If you ordered via a delivery app, many issuers display a combined descriptor such as the platform name plus the restaurant (for instance, “DOORDASH*KANJI FRESH SUSHI”), which can look unfamiliar at first. Matching the date and amount with your delivery app history is the best way to confirm the charge.([shirescout.com.au](https://www.shirescout.com.au/eat-drink/kanji-fresh-sushi?utm_source=openai))

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