Likely a small Australian property rental business or landlord entity that collects rent for residential units, including at Briggs Court in Kallangur, Queensland.
Kallangur, Queensland, Australia
About Karma Rental
Karma Rental is the former name of TWG Rental Pty Ltd and the Karma Rental Unit Trust, an Australian rental business based in Queensland. Today this entity operates Hertz and Thrifty franchises under the TWG Rental brand across South East Queensland, including the Hertz Truck Rental / Hertz Car & Truck Rentals branch at 12 Briggs Court, Kallangur (Brisbane) QLD 4503. This Kallangur location focuses on commercial vehicles—utes, vans, trucks, buses and 4WDs—for short‑term hire and longer operational leases, and is part of the Tony White Group network.([auscompanies.com](https://www.auscompanies.com/en/29855792852/The-Trustee-for-KARMA-RENTAL?utm_source=openai))
A charge with the description “KARMA RENTAL,” “KARMA RENTAL PTY LTD,” “TWG RENTAL,” “TWG HERTZ,” or similar is usually related to a vehicle hire from this Hertz/TWG Rental network, most commonly the Kallangur Downtown (Briggs Court) branch. You may see one‑time charges for a completed rental, additional amounts for fuel, tolls, damage or late return fees, or recurring monthly payments if you are on a longer‑term business lease. Many customers will also see a large temporary authorization or security deposit (often equivalent to roughly USD $300–$5,000, depending on the vehicle class) that appears as a pending charge and is released after the vehicle is returned, which can make your statement show multiple Karma/Hertz‑related entries around the same dates.([qeeq.com](https://www.qeeq.com/stores/store-123898-supplier-49))
If you have questions about a Karma Rental charge, first match the date and location on your statement to any car, truck or ute rental you or your business booked in the Brisbane Northside area, and check your email for confirmations or receipts from Hertz, Hertz Trucks, TWG Rental or any broker such as QEEQ. If it still isn’t clear, contact the Kallangur branch directly on +61 7 3049 8140 or via the Hertz Trucks Kallangur email listed on their site, and have your rental agreement number and card details ready for verification.([hertztrucks.com.au](https://www.hertztrucks.com.au/locations/queensland/kallangur-downtown)) For unresolved billing disputes, you can escalate to Hertz customer relations (via the contact details on hertz.com.au) and, if necessary, lodge a dispute with your bank or card issuer while the transaction is investigated.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Karma Rental.
What types of charges can I see from Karma Rental / TWG Rental on my bank statement?
You may see a primary rental charge for the base daily rate of the vehicle plus taxes, as well as additional items such as GPS or child‑seat hire, extra driver fees, or insurance options selected at pickup. There can also be post‑rental adjustments for fuel, tolls, damage, or late return fees billed after the vehicle is inspected. In addition, Hertz/TWG Rental often places a security deposit pre‑authorization that shows as a separate, larger pending charge which is released once the vehicle is returned in good condition.([qeeq.com](https://www.qeeq.com/stores/store-123898-supplier-49))
Why do I see a large pending KARMA RENTAL or TWG RENTAL charge in addition to my actual rental amount?
At the Kallangur Hertz location operated by TWG Rental, a security deposit is usually taken as a credit‑card pre‑authorization when you collect the vehicle. Third‑party booking sites list this deposit as typically ranging from about USD $300 up to USD $5,000 depending on vehicle category and risk profile.([qeeq.com](https://www.qeeq.com/stores/store-123898-supplier-49)) This amount is a temporary hold, not a final debit, and should be released by your bank after Hertz closes the rental; if the hold has not dropped off after several business days, contact both the branch and your card issuer.
What are common price ranges for vehicle rentals linked to Karma Rental at 12 Briggs Court, Kallangur?
Exact day‑to‑day pricing is dynamic and depends on the vehicle (ute, van, truck, bus, 4WD), dates, and any corporate or promotional rates, so you’ll only see the final amount on your confirmation or invoice. Hertz Trucks advertises competitive daily rates and tailored business pricing for the Kallangur Downtown branch, with options from small 1‑tonne utes to large curtainsider trucks and buses.([hertztrucks.com.au](https://www.hertztrucks.com.au/locations/queensland/kallangur-downtown)) If your charge is much higher than the quoted base rate, review your invoice for extras such as kilometres over the included allowance, one‑way fees, or added protection products.
How do I cancel or modify a booking associated with a KARMA RENTAL / Hertz Kallangur charge?
If you booked directly with Hertz or Hertz Trucks for the Kallangur Downtown location, use your confirmation email or visit the Hertz website to manage your booking—most standard rentals can be changed or cancelled before pickup, subject to Hertz Australia’s terms and any applicable change or no‑show fees.([hertztrucks.com.au](https://www.hertztrucks.com.au/locations/queensland/kallangur-downtown)) If you reserved through a broker (e.g., QEEQ or another travel site), you must change or cancel via that platform. For urgent same‑day changes, call the Kallangur branch on +61 7 3049 8140 so they can adjust your booking and minimize extra charges.([cybo.com](https://www.cybo.com/AU-biz/hertz-car-and-truck-rentals-kallangur?utm_source=openai))
How can I request a refund or dispute extra fees from Karma Rental / Hertz Kallangur?
Start by contacting the Kallangur Downtown branch directly, referencing your rental agreement number and the specific line items you’re questioning (such as fuel, damage, or extra days). Provide any supporting evidence, like fuel receipts or vehicle photos, and ask for a written response or an updated invoice. If the issue is not resolved, escalate through Hertz customer relations using the contact details published for Hertz Australia, which may include email and phone support at the national level.([ausibiz.com](https://www.ausibiz.com/hertz-car-rental-brisbane-airport-07-3541-4790?utm_source=openai)) If you still disagree with the outcome, you can then lodge a formal dispute with your bank or card issuer.
Why am I being billed monthly by Karma Rental or TWG Rental when I only expected a short rental?
TWG Rental, which operates the Kallangur Hertz Trucks location, also offers operational leasing arrangements from 1 to 5 years for business customers, where payments are charged on a recurring schedule instead of as a one‑off hire.([hertztrucks.com.au](https://www.hertztrucks.com.au/locations/queensland/kallangur-downtown)) If you are seeing regular monthly charges, check if your business entered into a lease or long‑term rental agreement with TWG Rental or Hertz Trucks; request a copy of the contract and payment schedule from the branch or your company’s fleet administrator. If you did not authorize such an agreement, contact TWG Rental and your bank immediately to investigate.
What extras or add‑ons from Hertz Kallangur could make my Karma Rental charge higher than expected?
Third‑party policy listings for the Kallangur Hertz station show optional add‑ons such as GPS units (around AUD $19/day), infant and child seats (about AUD $22/day, capped at AUD $88), and additional drivers (about USD $5.50/day).([qeeq.com](https://www.qeeq.com/stores/store-123898-supplier-49)) Your total can also increase due to excess‑reduction products, toll fees, refuelling charges if the tank is not returned full, late returns, or kilometre overages on commercial vehicles. Compare your bank charge to the detailed rental invoice from Hertz; if something seems incorrect or not agreed, raise it promptly with the Kallangur branch.
How long does it take for my Karma Rental / Hertz security deposit to be released?
Policy information for the Kallangur Hertz location indicates that deposits (often USD $300–$5,000 depending on vehicle type) are held via credit‑card pre‑authorization and may take 30–60 business days to be fully released or refunded, especially when booked through third‑party agents.([qeeq.com](https://www.qeeq.com/stores/store-123898-supplier-49)) In practice, many card issuers release unused holds earlier, but timing is controlled by both Hertz closing the rental and your bank’s processing rules. If the hold or refund has not cleared within the expected window, contact the Kallangur branch for confirmation that your rental is closed, then follow up with your bank or card provider.
What should I do if I don’t recognize a KARMA RENTAL charge at all?
First, confirm whether any family member, colleague, or authorized driver may have rented a vehicle through Hertz or Hertz Trucks in the Brisbane Northside area, particularly at 12 Briggs Court, Kallangur.([vvvvvv.australia247.info](https://vvvvvv.australia247.info/explore/queensland/moreton_bay_regional/kallangur/hertz_car_and_truck_rentals.html?utm_source=openai)) Check your email (including spam) for Hertz or broker confirmations around the transaction date. If no one recognizes the transaction, call the Kallangur Hertz number on +61 7 3049 8140 and ask them to look up the charge by card details or date, and simultaneously alert your bank or card issuer so they can monitor for fraud, block the card if necessary, and open a dispute while the merchant investigates.