Kintaro Sushi is an Adelaide-based sushi train restaurant chain serving sushi, sashimi, udon, ramen and other Japanese dishes across multiple locations in South Australia, including a venue at 2/6 Leigh Street in the Adelaide CBD.
Kintaro Sushi is a South Australian sushi train restaurant group known for its casual, fast-service Japanese dining. With multiple venues across Adelaide, including its central location at 2/6 Leigh Street in the CBD, Kintaro Sushi offers a wide range of sushi train plates, made-to-order sashimi, hot dishes like karaage, gyoza and takoyaki, as well as udon and ramen. Guests typically choose plates directly from the conveyor belt or order specific dishes from staff, then pay at the counter where each plate colour corresponds to a different price.
A Kintaro Sushi charge on your bank or card statement usually relates to dining in at one of their restaurants, takeaway ordered and paid for in-store, or a payment processed through their EFTPOS terminal. The amount may reflect multiple plates from the sushi train, additional hot dishes, drinks, or extras like sauces and sides all combined into one total. You may also see a slightly different amount than expected if your bank converts currency (for international cards), if there is a small card surcharge, or if you placed multiple small transactions on the same visit (for example, paying separately for different people at the table).
If you’re unsure about a Kintaro Sushi charge, start by checking the date and time of the transaction against when you or a family member may have visited one of their Adelaide locations. Look for a paper receipt from the restaurant, or check your digital receipts if you used a mobile wallet. For billing questions, corrections, or to request a copy of your receipt, contact the specific Kintaro Sushi venue you visited or use the location information provided at kintarosushi.com.au to phone or visit the restaurant. If you still believe the charge is incorrect after speaking with them, you can contact your bank or card issuer to dispute the transaction, providing any receipts or notes from your discussion with the restaurant.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kintaro Sushi.
Why was I charged by Kintaro Sushi more than once on the same day?
Multiple same-day charges from Kintaro Sushi usually mean separate payments were processed—such as paying for lunch and then returning for dinner, or splitting bills between different people at your table. Check the exact times on your statement and compare them with your visit. It’s also possible that one transaction is an authorization that later adjusts to the final amount. If you’re unsure, contact the specific Kintaro Sushi location you visited to confirm how many payments were processed under your name or card.
Why does the Kintaro Sushi amount seem higher than the plates I remember taking from the sushi train?
Your final bill at Kintaro Sushi typically includes the total of all plates (based on plate colours) plus any made-to-order dishes, drinks, and possible surcharges. If your card issuer is international, currency conversion fees may also slightly change the final amount shown on your statement. Review your receipt, if you still have it, to see the breakdown of plates and extras. If the total doesn’t match what you see on your statement, contact the restaurant directly to review the bill.
Does Kintaro Sushi place card pre-authorizations or temporary holds?
Some payment terminals and banks may show a temporary authorization when your card is first tapped, inserted, or used via mobile wallet at Kintaro Sushi. This is a standard banking process to check that your card is valid and may appear as a separate pending amount for a short period. The hold should automatically drop off, leaving only the final settled transaction. If a pending hold does not disappear after several business days, contact your bank or card issuer.
Can I get a refund or correction if I was overcharged at Kintaro Sushi?
If you believe you were overcharged, charged twice, or billed for items you didn’t receive, your first step should be to contact the specific Kintaro Sushi venue where you dined. Bring or email a copy of your receipt and a screenshot of the transaction from your bank statement so staff can verify the details and process any corrections or refunds as appropriate. If you cannot resolve the issue directly with the restaurant, your bank or card issuer can assist with a formal dispute, but they will usually ask whether you attempted to resolve it with the merchant first.
Why is the Kintaro Sushi charge a rounded amount instead of matching the plate prices exactly?
Kintaro Sushi typically prices dishes based on plate colours and menu items, but your final total may be rounded due to card surcharges, discounts, or specials applied at checkout. For example, there may be a small weekend, public holiday, or card surcharge, or conversely a promotion or discount that changes the final total slightly. The detailed breakdown, including any surcharges or discounts, should be printed on your receipt. If you don’t have the receipt, you can ask the restaurant to reprint it or confirm the total from their point-of-sale records.
How can I confirm which Kintaro Sushi location charged my card?
Your bank statement description may include the suburb or street name, such as a reference to Leigh Street or another Adelaide location, which can help identify the exact venue. If it’s not clear, check recent visits you’ve made to Kintaro Sushi and approximate the time from your statement. You can then call or visit the likely location and provide the transaction date, amount, and the last four digits of your card so staff can look it up in their system. Location details and phone numbers for each venue are listed on kintarosushi.com.au.
Does Kintaro Sushi offer online ordering, and could the charge be from a delivery order?
Depending on the location, Kintaro Sushi may partner with third‑party delivery platforms or accept phone orders for pickup, which can result in a charge that appears as Kintaro Sushi on your statement. If someone in your household ordered takeaway using your card details, the charge could relate to that order rather than dining in. Check your email or app order history for receipts from the date of the charge. If you still can’t identify it, contact the restaurant and provide the transaction details so they can confirm whether it was an in‑store or takeaway payment.
How do I contact Kintaro Sushi about a charge I don’t recognize?
Visit kintarosushi.com.au to find the list of current Adelaide locations and their contact details, then reach out to the venue most likely associated with your visit. When you call or visit, have your transaction date, exact amount, and the last four digits of your card ready so staff can locate the payment in their system. If you’re unable to determine which location processed the charge, your bank may be able to show the full merchant description (including location) to help you identify the correct restaurant.