Knowhere

Restaurant98% confidence

Knowhere is a Spring Hill venue operating as an all-day bar, café, and restaurant, known for in‑house dry‑aged meats, modern Australian cuisine, and an all‑Australian, independent drinks list.

Brisbane, Queensland, Australia
kwbrisbane.com

About Knowhere

Knowhere is a contemporary all-day bar, café, and restaurant located in Spring Hill, Brisbane, Queensland. Known for its in‑house dry‑aged meats, wood-fired flavours, and modern Australian share plates, Knowhere combines a relaxed neighbourhood feel with a refined dining experience. The venue also features an all‑Australian, independent drinks list, showcasing local craft beers, boutique wines, and small-batch spirits. Guests can visit for morning coffee, casual lunches, after‑work drinks, or full dinner service, and the space is often used for group bookings and special occasions.

A Knowhere charge may appear on your bank or card statement if you dined at the restaurant, ran a bar tab, purchased takeaway, paid a function or group booking deposit, or bought a gift voucher. You might also see a charge if you prepaid for a set menu, event, or tasting, or if your card was used via their online booking/payment system (such as for a no‑show or late cancellation fee, if applicable to your reservation). Some banks initially show a slightly different or abbreviated descriptor (e.g., “KNOWHERE SPRING HILL” or “KWBRISBANE.COM”) and you may see a temporary pre‑authorization when you open a bar tab or secure a booking.

To verify the charge, start by checking recent dining, drinks, or event visits to Knowhere in Spring Hill, as well as any reservations you made online under your name, email, or mobile number. Look for email receipts or booking confirmations from kwbrisbane.com, and compare the transaction date and amount with your visit or event. If you still have questions, contact the venue directly via the details on their website (kwbrisbane.com) or your booking confirmation, provide the date, exact amount, and last four digits of your card, and they can look up the transaction, resend receipts, clarify deposits or fees, or help correct any billing errors.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Knowhere.

  1. Knowhere Brisbane Spring Hill AU

Frequently Asked Questions

Why do I see a charge from KNOWHERE or KWBRISBANE.COM on my statement?

This charge typically comes from a visit to Knowhere in Spring Hill, Brisbane, where you may have paid for food, drinks, coffee, or a group meal. It can also relate to a bar tab, a function or group booking deposit, or a pre‑paid event or set menu purchased via their booking system. Check any recent reservations, work lunches, celebrations, or nights out around the date of the charge, including group bills where your card might have been used to settle the total.

What are common amounts I might be charged by Knowhere?

Common transaction amounts at Knowhere range from small café spends (around AUD $10–$30) for coffee and light meals, to typical lunch or dinner bills (often AUD $40–$100 per person depending on drinks and shared dishes). Group bookings, functions, and dry‑aged meat or set menu experiences can result in higher totals, sometimes several hundred dollars if you covered a shared bill. You may also see round-number charges such as $50, $100, or $200 for deposits, minimum spends, or gift vouchers.

Why was I charged by Knowhere when I don’t remember dining there on that date?

The transaction date on your bank statement may reflect when the charge was processed, which can be a day or two after your actual visit, especially on weekends or public holidays. Additionally, if you made a booking deposit, paid a no‑show or late cancellation fee, or allowed a friend or colleague to use your card to settle a group bill, the charge may not align neatly with a sit‑down meal you recall. Check your email and SMS for reservation confirmations or payment links from kwbrisbane.com around that time.

Does Knowhere place pre‑authorization holds or pending charges on my card?

Knowhere may place a temporary pre‑authorization when you open a bar tab, leave a card behind the bar, or secure a booking or event via their payment system. This appears as a pending charge and is used to verify that your card is valid and has sufficient funds. The hold is usually released or adjusted to the final bill amount once your tab is closed or the booking is completed, and any unused difference should disappear from your statement within a few business days, depending on your bank.

How do I get a copy of my receipt or tax invoice from Knowhere?

If you provided an email address at the time of payment, your receipt may have been emailed automatically—search your inbox for “Knowhere” or “kwbrisbane.com.” If not, contact the venue directly with the date and approximate time of your visit, the total amount, and the last four digits of your card. They can usually locate the transaction in their point‑of‑sale system and email you a copy of the receipt or a tax invoice for expense or reimbursement purposes.

How can I dispute a wrong amount or split bill issue with a Knowhere charge?

If you believe you were overcharged, tipped incorrectly, or your share of a split bill was processed incorrectly, contact Knowhere as soon as possible with details of the visit and the exact amount on your statement. Having any photos of the paper bill, itemized receipt, or bank notification will help them investigate quickly. In many cases, the venue can verify the error and process a partial refund or adjustment directly; if not, your bank can guide you through a formal charge dispute.

Can I get a refund from Knowhere for a deposit, no‑show fee, or event payment?

Refunds for deposits, no‑show fees, and pre‑paid events depend on the cancellation policy that applied when you booked, which is usually outlined in your confirmation from kwbrisbane.com or the booking platform used. If you had to cancel due to unexpected circumstances, contact the venue with your booking name, date, and payment details—they may be able to offer a refund, partial refund, or credit at their discretion. All approved refunds are processed back to the original payment method and may take several business days to appear on your statement.

How do I contact Knowhere about a charge on my card?

Visit kwbrisbane.com for the most current contact details, including phone number and email, and reach out during their operating hours. When you contact them, provide your full name, the date and amount of the charge, the last four digits of your card, and any booking or event reference you have. This information allows staff to quickly locate your transaction, explain what the charge was for, and help with receipts, corrections, or refunds if required.

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