Question 1

Why do I see a charge from “LA MICHOACANA PLUS HAY” on my card?

Accepted Answer

This charge likely comes from a purchase at a La Michoacana Plus ice cream and snack shop in a location abbreviated as “HAY,” such as Hayward. The charge would be for items like ice cream, paletas, snacks, or drinks purchased in-store.

Question 2

Does La Michoacana Plus offer subscriptions or recurring charges?

Accepted Answer

No, La Michoacana Plus primarily operates as a walk-in ice cream and snack shop, and purchases are typically one-time point-of-sale transactions. If you see recurring charges, contact the specific store and your card issuer, as this is not a standard billing practice for them.

Question 3

What are typical charge amounts I might see from La Michoacana Plus?

Accepted Answer

Common transaction amounts can range from a few dollars for a single paleta or ice cream to higher totals if you purchased multiple treats, family orders, or large fruit cups and snacks—often anywhere between about $5 and $40 depending on your order size.

Question 4

Can I get a refund for a mistaken or incorrect charge from La Michoacana Plus?

Accepted Answer

Refunds are handled at the store level. Visit or call the specific La Michoacana Plus location where you made the purchase with your receipt, and explain the issue. If the store agrees, they can process a refund back to the original payment card; processing time will depend on your bank.

Question 5

Why do I see a small pending or duplicate charge from La Michoacana Plus?

Accepted Answer

Some card terminals may place a small temporary authorization or show a pending amount before the final sale is posted. These authorizations usually fall off within a few business days and should not result in duplicate billing. If a pending amount posts as a second completed charge, contact the store and your bank.

Question 6

How can I verify a La Michoacana Plus charge if I don’t recognize it?

Accepted Answer

Check your receipts from the date in question and ask family members who may have used your card. Then search online for “La Michoacana Plus” plus the city abbreviation (e.g., “Hayward”) to find the store’s phone number. Call the store with the transaction date, time, and amount so they can look it up on their point-of-sale system.

Question 7

How do I contact La Michoacana Plus about a charge on my statement?

Accepted Answer

La Michoacana Plus locations are independently operated, so you should contact the specific shop where the purchase occurred. Use an online map or search for “La Michoacana Plus” and the city listed on your statement (e.g., “HAY”) to find the store’s phone number and address, then call or visit in person.

Question 8

Can I cancel an order from La Michoacana Plus after it has been charged?

Accepted Answer

Because La Michoacana Plus sells made-to-order treats and immediate-serve items, orders are usually fulfilled right away and cannot be canceled after preparation. If there was an error with your order or you were charged incorrectly, speak with the store manager as soon as possible to see if an adjustment or refund is possible.

La Michoacana Plus

About La Michoacana Plus

Bank Statement Variations

Frequently Asked Questions