Lady Harriet's Bar & Kitchen

Restaurant88% confidence

Lady Harriet's Bar & Kitchen is a fully licensed café-bar and casual dining venue on QUT’s Gardens Point campus in Brisbane, offering coffee, breakfast and lunch dishes, cocktails, beer, wine, and event/corporate catering services.

Brisbane, Queensland, Australia

About Lady Harriet's Bar & Kitchen

Lady Harriet's Bar & Kitchen is a fully licensed café-bar and casual dining venue located on the Queensland University of Technology (QUT) Gardens Point campus in Brisbane, Queensland, Australia. It serves students, staff, and the general public with specialty coffee, breakfast and lunch dishes, bar snacks, and a full bar offering cocktails, beer, wine, and other beverages. In addition to dine‑in service, Lady Harriet's provides event and corporate catering for meetings, conferences, functions, and campus events, which can be ordered and managed via their website at ladyharriets.com.au.

A charge from “Lady Harriet's Bar & Kitchen” or a similar description on your bank or card statement usually relates to a food and beverage purchase made at their café-bar, payment of a bar tab, or an event/catering order linked to QUT Gardens Point. This may include one‑time transactions for dine‑in meals or drinks, pre‑paid catering for meetings or functions, or deposits for private events that are later adjusted against the final bill. You might also see a temporary authorization hold if you opened a tab at the bar or if your card was used to guarantee a group booking or catering order; these holds may appear as a pending amount separate from the final charge and typically drop off after your bank processes them.

If you’re unsure about a Lady Harriet's Bar & Kitchen charge, first check recent visits to QUT Gardens Point, any campus events you attended, or corporate/departmental catering you may have organized or attended. Compare the amount and date with receipts, email confirmations, or booking records from ladyharriets.com.au, and ask colleagues or family members who may have used a shared card. For detailed billing questions or a copy of an invoice, contact Lady Harriet's directly via the contact details on their website or speak with staff on‑site during opening hours; provide the exact transaction date, amount, and the name on the booking so they can look up your charge, clarify any bar tab or catering adjustments, and help resolve issues such as incorrect amounts or duplicate transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lady Harriet's Bar & Kitchen.

  1. Lady Harriets Raw Pre Brisbane Cit AU

Frequently Asked Questions

Why do I see a charge from Lady Harriet's Bar & Kitchen on my statement when I don’t remember eating there?

Many charges from Lady Harriet's are linked to visits to QUT Gardens Point for meetings, conferences, or events where food and drinks were provided. Your card may have been used to settle a bar tab, pay for coffee runs, or cover event catering on behalf of a group, department, or company. Check any meeting, conference, or campus event you attended on the transaction date, and ask colleagues or family members who may have used the card.

Can Lady Harriet's Bar & Kitchen place a temporary hold or pre‑authorization on my card?

Yes. If you open a bar tab, leave your card behind the bar, or use your card to secure a group booking or event, Lady Harriet's may place a temporary pre‑authorization to confirm available funds. This can appear as a separate pending transaction on your statement and may be higher than your final spend to allow for additions. The hold is released by your bank once the final charge is processed or if the pre‑authorization is voided, typically within a few business days depending on your bank’s policies.

Is there any kind of recurring or repeated charge from Lady Harriet's Bar & Kitchen?

Lady Harriet's does not operate consumer subscription plans like streaming services, but you may see regular charges if you or your department have standing catering bookings (for example, weekly meetings or term‑time events). In these cases, charges appear each time a catering order is fulfilled or a function is held, and they may be processed under the same merchant name. If you’re noticing a pattern of recurring charges, review any ongoing catering arrangements or corporate accounts that might be billed to your card.

How can I get a tax invoice or receipt for a Lady Harriet's Bar & Kitchen charge?

If you didn’t receive a printed receipt or have misplaced it, you can request a copy of your tax invoice directly from Lady Harriet's. Visit ladyharriets.com.au and use the contact details or enquiry form, providing the date and approximate time of the transaction, the last four digits of your card, and the amount charged. For event or catering orders, check your email first, as booking confirmations and invoices are often sent to the email address supplied when the order was placed.

How do I dispute an incorrect amount or duplicate charge from Lady Harriet's Bar & Kitchen?

Start by contacting Lady Harriet's directly, as they can usually resolve billing issues more quickly than your bank. Provide supporting details such as your receipt, booking confirmation, and a screenshot of the statement showing the charge, and ask them to verify the transaction against their point‑of‑sale or catering system. If a mistake or duplicate is confirmed, they can process a refund or adjustment; if you can’t resolve the issue with them, then contact your bank or card issuer to lodge a formal dispute.

How are event and corporate catering charges from Lady Harriet's Bar & Kitchen billed?

For meetings, conferences, and corporate events, Lady Harriet's may require full pre‑payment or a deposit, with the balance charged after final numbers and menu selections are confirmed. Charges may be processed on a credit card at the time of ordering via their online forms or invoiced to an organization or QUT department for payment. The description on your statement will typically still show as Lady Harriet's Bar & Kitchen, even if the catering was ordered under a school, faculty, or company name.

How can I contact Lady Harriet's Bar & Kitchen about a charge on my card?

Go to ladyharriets.com.au and use the listed phone number or email address to reach their team, or visit the venue in person at QUT Gardens Point during opening hours. When you contact them, have your bank statement handy with the exact transaction date, amount, and the name printed on your card. This information allows them to search their system quickly, explain what the charge relates to, and, if necessary, provide documentation or process a correction.

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