Lake and Valley Air Conditioning

Home & Garden88% confidence

Lake and Valley Air Conditioning is a locally owned Australian HVAC contractor that installs, services, and repairs residential and light commercial air conditioning systems on the New South Wales Central Coast and Newcastle region.

Summerland Point, New South Wales, Australia
lakeandvalleyaircon.com.au

About Lake and Valley Air Conditioning

Lake and Valley Air Conditioning is a heating, ventilation, and air conditioning (HVAC) service company based in Summerland Point, New South Wales, Australia. Founded in 2021, the business focuses on supplying, installing, repairing, and servicing split systems and ducted air conditioners from major brands such as Actron, Daikin, and Mitsubishi Heavy Industries for homes and small businesses across the Central Coast and Newcastle areas. They provide end‑to‑end solutions that include free on‑site measure and quotes, system design, installation, and ongoing maintenance. ([lakeandvalleyaircon.com.au](https://www.lakeandvalleyaircon.com.au/?utm_source=openai))

A charge from “LAKE AND VALLEY AIR CO\ 1602 AUD…” on your card statement is likely related to an air conditioning installation, repair, or maintenance visit booked with Lake and Valley Air Conditioning. This could be a one‑off call‑out and repair fee, a deposit or progress payment for a new system installation, or settlement of an invoice after they have completed work at your property. Depending on how the payment was processed (portable EFTPOS terminal, online invoice link, or phone payment), the descriptor may appear abbreviated as “Lake and Valley Air Co” or similar, but it still refers to the same HVAC contractor.

If you’re unsure about a Lake and Valley Air Conditioning charge, first check any recent quotes, invoices, or booking confirmations you’ve received by email or SMS from them, as well as receipts left by technicians after site visits. You can also contact the company directly via the phone number or email listed on their website to confirm the invoice number, work address, and amount charged. If the business cannot locate a matching job under your name or card details, your bank can help investigate further or dispute the transaction if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lake and Valley Air Conditioning.

  1. LAKE AND VALLEY AIR CO\ 1602 AUD000000011187

Frequently Asked Questions

Why do I see a charge from “LAKE AND VALLEY AIR CO” on my card statement?

This descriptor is an abbreviated form of Lake and Valley Air Conditioning. It usually represents payment for an air conditioner installation, repair, or service call you booked with them, such as a call‑out fee, parts and labour, or a deposit for a new system.

What types of services could this Lake and Valley Air Conditioning charge be for?

Charges may relate to a free measure and quote that proceeded to installation, split or ducted system supply and install, routine servicing, fault diagnosis and repair, or replacement of units and components from brands like Actron, Daikin, and Mitsubishi Heavy Industries.

Does Lake and Valley Air Conditioning offer ongoing or recurring billing plans?

They primarily bill per job—installation, service, or repair—rather than through subscriptions. However, if you have arranged scheduled maintenance or staged payments for a larger installation, you may see multiple charges over time that correspond to those agreed milestones.

How can I verify what a specific Lake and Valley Air Conditioning charge is for?

Check your emailed quotes, invoices, and any receipts left by the technician. Each job should list the date, address, and services performed. If you still have questions, contact them directly using the phone or email on their website and provide the transaction date and amount so they can match it to a job record.

How do I request a refund or dispute an incorrect charge from Lake and Valley Air Conditioning?

Contact Lake and Valley Air Conditioning first to review the invoice, scope of work, and any misunderstandings about pricing. If an error is confirmed, they can adjust or refund the payment. If you cannot resolve the issue with them, you can then raise a dispute with your card issuer, providing copies of quotes, invoices, and correspondence.

Can Lake and Valley Air Conditioning place a temporary authorization hold on my card?

Depending on how payment is taken, they may process a pre‑authorization or a small test charge when details are captured through a mobile terminal or online payment link. These authorizations generally drop off automatically after a few days if not converted into a completed transaction.

How can I contact Lake and Valley Air Conditioning about a billing question?

You can contact them using the phone number or email address listed on lakeandvalleyaircon.com.au, or via the contact form on their website. Have your invoice number, service address, and the exact transaction amount and date handy so they can quickly locate your job in their system. ([lakeandvalleyaircon.com.au](https://www.lakeandvalleyaircon.com.au/?utm_source=openai))

Why does the statement text say “LAKE AND VALLEY AIR CO” instead of the full business name?

Card processors often shorten merchant names to fit character limits, so “Lake and Valley Air Conditioning” may appear as “LAKE AND VALLEY AIR CO” or a similar abbreviation. Even though it looks slightly different, it still refers to the same HVAC business that completed work at your property.

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