LearnDash is a premium learning management system (LMS) plugin for WordPress that allows businesses, schools, and course creators to build and sell online courses. Headquartered in Ann Arbor, MI and part of the StellarWP / Liquid Web family of brands, LearnDash provides tools for creating lessons, quizzes, assignments, certificates, memberships, and drip-fed training content. They offer both a self-hosted WordPress plugin and LearnDash Cloud, a fully hosted solution that includes WordPress, LearnDash, and managed hosting in one package.
A LearnDash charge may appear on your bank or card statement if you purchased a LearnDash LMS license, subscribed to LearnDash Cloud, renewed an existing license, or bought related add-ons or services from learndash.com. Most LearnDash products are billed as recurring subscriptions—typically annually for the plugin licenses and either monthly or annually for LearnDash Cloud—unless you cancel before the renewal date. You might also see temporary authorization holds when you first subscribe or update your payment method, especially for $0 trials, introductory discounts, or when switching plans.
If you’re unsure about a LearnDash charge, start by checking your email for a receipt from learndash.com or StellarWP (including spam/junk folders) and log in to your LearnDash account to review your “Billing” or “Purchases” history. Compare the amount and date with your license renewals, any upgrades, or added sites. For questions or disputes, you can open a support ticket from your LearnDash account dashboard or use the contact options listed at learndash.com/contact; in most cases, they’ll ask for the last four digits of the card, the billed amount, and the billing date to locate the charge. If you purchased a course from a third-party website that uses LearnDash, you’ll typically need to contact that website or school directly, as LearnDash itself only bills you when you buy their software or hosting services.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to LearnDash.
Why am I seeing a LearnDash charge on my bank or credit card statement?
You’ll typically see a LearnDash charge if you purchased or renewed a LearnDash LMS plugin license or a LearnDash Cloud subscription from learndash.com. The charge descriptor may include terms like “LEARNDASH,” “LEARNDASH LMS,” or “STELLARWP.” If you are a student who enrolled in a course on a site built with LearnDash, that payment usually goes to the site owner, not LearnDash itself—so the descriptor will usually show that school or business name instead.
What are LearnDash’s typical pricing and subscription plans?
LearnDash generally offers annual plugin licenses and hosted LearnDash Cloud plans. As a reference, their LMS plugin has commonly been offered in tiers such as a single-site annual license, a multi-site (e.g., 10-site) license, and a higher-tier or unlimited-site license, while LearnDash Cloud is priced as a monthly or annual subscription that bundles hosting and the LMS. Pricing and tiers can change, so the most accurate current amounts are listed on https://www.learndash.com/pricing/ and in your LearnDash account under Billing or Subscriptions.
Why was I charged again by LearnDash when I thought I made a one-time purchase?
Most LearnDash products are sold as recurring subscriptions, billed automatically at the end of each term (usually every 12 months for plugin licenses and monthly or annually for LearnDash Cloud). If you didn’t turn off auto-renewal before your renewal date, the license or subscription will renew and you’ll see a new charge. You can confirm this by logging in to your learndash.com account, checking the renewal date for your license, and reviewing any renewal email reminders that were sent before the charge.
How do I cancel or turn off auto-renewal for my LearnDash license or Cloud subscription?
To cancel, log in to your account at learndash.com and go to the Billing, Licenses, or Subscriptions section (names may vary slightly). From there, you can manage each active license or Cloud subscription, disable auto-renewal, or fully cancel a plan. Once cancelled, you’ll typically retain access until the end of the paid term, but your license will not renew automatically. For hosted LearnDash Cloud sites, cancelling may eventually deactivate your hosted site after the current paid period ends, so be sure to back up any needed content first.
How can I request a refund for a LearnDash charge?
LearnDash generally offers a time-limited refund window (commonly around 15–30 days from the initial purchase for new licenses, not renewals), but specific terms can change, so check the refund policy at learndash.com/refund-policy or in your purchase confirmation email. If you’re within the eligible period, open a support ticket or contact LearnDash via the form at learndash.com/contact and include your order number, purchase email, and date of charge. Refunds for renewals are often more restricted, so it’s important to act quickly if you didn’t intend to renew.
Why do I see a small or duplicate LearnDash charge, or a pending amount that later disappears?
LearnDash’s payment processor may place a small temporary authorization or a pending charge when you first subscribe, change cards, or attempt a purchase that fails. These authorizations verify your payment method and are automatically reversed by your bank, typically within a few business days, and do not result in a final charge. If you see multiple pending entries for the same amount, usually only one will settle, and the others will drop off; if they don’t, contact your bank and LearnDash support with screenshots of the transactions.
What are common LearnDash charge amounts and how can I verify which product I’m paying for?
Common LearnDash charges correspond to their published plan prices—for example, an annual license tier amount (often in the low-to-mid hundreds of USD) or a monthly/annual LearnDash Cloud fee (often under a hundred dollars per month, depending on plan and promotions). To see exactly which plan you have, log in to your learndash.com account and check the Licenses or Subscriptions area, where you’ll see the product name, number of sites, price, and renewal schedule. Cross-check that information with the amount and date shown on your card statement.
How do I contact LearnDash about an unknown or incorrect charge on my account?
Go to https://www.learndash.com/contact/ and submit a support or billing request, or log into your LearnDash account and open a ticket from your dashboard so they can securely view your purchase history. Include the email address you used at checkout, the exact charge amount, the date, the last four digits of the card, and a screenshot of the statement line if possible. If you’re a learner who paid a school or course provider using LearnDash, you’ll need to contact that school’s support directly, as LearnDash does not manage student billing for independent course sites.