Legion Cabs is a Sydney-based taxi and transport cooperative providing 24/7 booked and on-demand taxi services across metropolitan Sydney, including sedans, SUVs, maxi taxis, wheelchair-accessible vehicles, and corporate travel solutions.
Owned by Legion Cabs (trading) Co-operative Society Limited
About Legion Cabs
Legion Cabs is a long‑established Sydney-based taxi and transport cooperative serving metropolitan Sydney and surrounding areas 24 hours a day, 7 days a week. Operating from Bankstown, New South Wales, Legion Cabs connects passengers with accredited taxi drivers offering standard sedans, station wagons, SUVs, maxi taxis for larger groups, wheelchair-accessible vehicles, and corporate account services. Trips can typically be booked via phone, their mobile app, online at legioncabs.com.au, or hailed on the street, and fares are regulated under New South Wales taxi and point-to-point transport rules.
A Legion Cabs charge usually appears on your bank or card statement after you pay for a taxi journey, pre-booked trip, or corporate transfer processed through their payment systems. This may include the metered fare, NSW Government levies, booking fees, tolls, airport fees, late-night or public holiday surcharges, and optional tips. You may also see a temporary pre-authorisation hold when you add a card in the app, prepay or book a fixed-fare trip, or when the driver processes your card at the end of the journey; these holds can differ from the final charged amount and typically fall away within a few business days once the final fare is settled.
If you are unsure about a Legion Cabs charge, start by checking the date, time, and amount against any recent taxi trips in Sydney, including rides you may have booked for family members or business purposes. Look for booking confirmations or emailed receipts from Legion Cabs, or contact them directly via the details on legioncabs.com.au or the phone number shown on your receipt or booking confirmation to request a trip receipt and fare breakdown. Common issues—such as being charged for tolls you don’t recognise, duplicate charges, or disputes about the fare—are usually resolved by providing your trip date, approximate pickup/drop-off locations, and the last four digits of the card used; Legion Cabs can then investigate and, if appropriate, arrange fare adjustments or refunds through your bank or card issuer.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Legion Cabs.
Why do I see a Legion Cabs charge on my bank statement?
A Legion Cabs charge generally indicates you paid for a taxi trip in the Sydney metropolitan area using a debit or credit card, either in the cab, via the Legion Cabs app, or through an online/phone booking. The amount typically covers the metered fare plus any NSW Government levies, booking fees, tolls, airport charges, and optional tips. In some cases, you might see a temporary pre-authorisation that differs from the final fare while the transaction is being finalised by your bank.
What are typical Legion Cabs fare amounts and extra fees?
Legion Cabs fares are based on NSW-regulated taxi rates, which include a flagfall (starting fee), a per‑kilometre and/or per‑minute charge, and may vary between day, evening, and late-night periods. You may also see additional items on your receipt such as a booking fee (for phone/app bookings), road tolls, airport fees, wheelchair transport loading (where applicable), and card processing surcharges. Short inner-city trips often range from around AU$15–$35, while longer airport or outer-suburb journeys can be significantly higher depending on distance, traffic, and time of day.
Why is there a Legion Cabs pending or duplicate charge on my card?
When you pay by card—especially through an in‑vehicle terminal or app—Legion Cabs or their payment processor may place a pre-authorisation hold to confirm your card, which can appear as a pending charge or a second transaction. This hold is often higher than the estimated fare (for example, a rounded amount like AU$40 or AU$60) and is automatically adjusted to the actual fare or released by your bank within a few business days. If a pending amount does not drop off after 7 business days, contact Legion Cabs with your trip details and speak with your bank to confirm release of the authorisation.
How can I get a receipt or trip record for my Legion Cabs ride?
If you paid in the taxi, the driver can print or email a receipt at the end of the trip, showing the fare breakdown, date, time, and taxi plate or network details. For rides booked through the Legion Cabs app or online, you can usually access past trip receipts through your account or request copies by contacting Legion Cabs support via the contact details on legioncabs.com.au. To retrieve a receipt later, you will typically need the trip date, approximate pickup and drop-off locations, and the last four digits of the card used.
How do I dispute a Legion Cabs fare or request a refund?
If you believe you were overcharged—for example, for an unusually high fare, an incorrect toll, or a duplicate transaction—gather your receipt or bank statement and contact Legion Cabs directly via the phone or email listed on legioncabs.com.au. Provide the trip date and time, pickup/drop-off suburbs, the amount charged, and the last four digits of your card so they can locate the transaction. Legion Cabs will review GPS trip data and terminal logs and, if an error is confirmed, can process a partial adjustment or refund; you may also lodge a dispute with your bank if necessary.
I see a Legion Cabs charge but don’t remember taking a taxi—what should I check?
First, confirm whether a family member, colleague, or someone you booked a taxi for (e.g., an elderly relative or a corporate guest) may have used your card or account for their trip. Then compare the transaction date and amount with any airport transfers, late‑night trips, or hotel pickups that might have been arranged through a concierge or booking desk using Legion Cabs. If you still don’t recognise the charge, contact Legion Cabs with the transaction date and amount so they can identify the specific journey and driver, and notify your bank immediately if you suspect card fraud.
Does Legion Cabs offer corporate or account billing, and how does that appear on my statement?
Legion Cabs provides corporate and account services where trips are charged to a central business account rather than paid individually in the vehicle. In these cases, employees may not see each ride as a separate card transaction; instead, the business receives consolidated invoices from Legion Cabs with detailed trip logs. If a personal card was used for a corporate booking, the charge will appear like any other Legion Cabs transaction, and you can request an itemised receipt for expense claims.
How do I contact Legion Cabs about a charge on my statement?
You can reach Legion Cabs using the contact information listed on legioncabs.com.au, which typically includes a 24/7 bookings and enquiries phone line and an email contact form. When you get in touch, have your bank statement showing the charge, the date and approximate time of travel, and the amount billed so they can quickly locate the transaction. This information allows Legion Cabs to provide a receipt, explain any tolls or surcharges, or initiate a review or refund if there has been a billing error.