Leon

Fast Food90% confidence

Leon is a UK-based fast food chain offering ‘Naturally Fast Food’—quick-service meals made with fresh ingredients and a focus on healthier, Mediterranean‑inspired dishes.

London, United Kingdom
leon.co

About Leon

Leon is a British fast food chain founded in 2004 that focuses on “Naturally Fast Food,” serving quick, counter‑service meals made with fresher, less processed ingredients than traditional fast food. Its menu typically features Mediterranean‑inspired dishes such as grilled chicken, rice boxes, wraps, salads, breakfast pots, and baked goods, along with coffee and other drinks. Leon has operated primarily in the United Kingdom, with additional locations in parts of Europe and selected travel hubs.([en.wikipedia.org](https://en.wikipedia.org/wiki/Leon_Restaurants?utm_source=openai))

A charge showing as “ETC*LEON” on a card statement most likely relates to a purchase at a Leon restaurant, such as an in‑store meal, takeaway, or click‑and‑collect/delivery order placed through its app or an in‑store payment system. Small or medium‑sized amounts are typical, often in the range of a single meal or multiple meals. Customers may also see Leon transactions processed via third‑party payment providers or in travel locations (e.g., train stations, service stations, airports), which can add a prefix like “ETC*” before the merchant name.([leon.co](https://leon.co/terms-and-conditions/?utm_source=openai))

If you’re unsure about a Leon charge, first check any receipts, email confirmations, or app order history tied to your card or payment wallet. You can also review recent food orders on delivery platforms if you sometimes buy Leon that way. To resolve issues, customers can contact Leon’s “Guest Happiness Team” via the contact details on leon.co or through the Leon app; they can investigate duplicate charges, incorrect amounts, or refund requests. If you still don’t recognize the transaction after checking with Leon and household members, contact your card issuer to dispute the charge or request a card replacement in case of possible fraud.([leon.co](https://leon.co/terms-and-conditions/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Leon.

  1. ETC*LEON

Frequently Asked Questions

Why does my bank statement show a charge from “ETC*LEON”?

This descriptor usually indicates a purchase at a Leon fast food restaurant, with “ETC*” likely referring to the payment processor or terminal and “LEON” being the actual merchant. Think back to any recent meals, takeaway, or on‑the‑go purchases you made at Leon or via the Leon app around the transaction date.

What types of purchases typically result in a Leon card charge?

Leon charges commonly come from in‑restaurant orders (eat‑in or takeaway), app or click‑and‑collect orders, or purchases at Leon locations in transport hubs (stations, service areas, airports). The amounts usually correspond to the cost of one or more meals, such as breakfast, lunch boxes, or coffee and snacks.

Does Leon offer subscriptions or recurring billing that might appear monthly?

Leon primarily operates on a pay‑per‑order basis, so most card charges are one‑off transactions matching individual food orders. If you see repeated Leon charges, they are typically multiple separate visits or orders rather than a subscription, though app users may place frequent orders that appear as regular card activity.

How can I get a receipt or order history for a Leon transaction?

If you ordered in‑store, the cashier can provide a printed receipt at the time of purchase. For app or online orders, your order history and digital receipts are usually available within the Leon app or in confirmation emails sent after each purchase. Matching the date, time, and amount against these records can help verify a charge.

How do I request a refund or report an incorrect Leon charge?

Start by contacting the Leon restaurant where you made the purchase or, for app/online orders, use the support option in the Leon app or the contact details on leon.co to reach the Guest Happiness Team. Provide the transaction date, amount, last four digits of your card, and any receipts so they can locate the order and determine whether a refund or adjustment is appropriate.([leon.co](https://leon.co/terms-and-conditions/?utm_source=openai))

Why do I see a small or duplicate Leon amount pending on my card?

Some card terminals and payment processors briefly place authorization holds to verify your card, which can appear as a pending Leon charge. These temporary holds usually drop off automatically and are replaced by the final settled amount. If a pending hold doesn’t clear or you see two settled charges for one visit, contact Leon support and your card issuer for investigation.

How can I contact Leon about a charge I don’t recognize?

You can contact Leon’s Guest Happiness Team using the email or postal address listed in the contact or terms sections on leon.co, or by enquiring in‑store at a Leon location. Include as much detail as possible—transaction date, amount, and the first/last digits of the card number as requested—so they can trace the payment in their systems.([leon.co](https://leon.co/terms-and-conditions/?utm_source=openai))

What should I do if I’ve never visited Leon but see “ETC*LEON” on my statement?

First confirm whether anyone else on your account or in your household may have used your card or a linked digital wallet at Leon. If no one recognizes the transaction and you cannot match it to any receipts or app orders, immediately contact your bank or card issuer to report the charge as potentially fraudulent; they can block the card, investigate, and help with a chargeback if appropriate.

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