LexisNexis eCrash

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LexisNexis eCrash is an online service from LexisNexis that provides access to official motor vehicle accident (crash) reports for a fee.

Alpharetta, Georgia, United States
Owned by RELX

About LexisNexis eCrash

LexisNexis eCrash is a specialized online platform operated by LexisNexis that allows individuals, attorneys, insurers, and other authorized parties to search for and purchase official motor vehicle accident (police crash) reports. Working in partnership with law enforcement agencies across the United States, the service digitizes and distributes crash reports, typically for incidents investigated by participating police departments and state patrols. The platform is part of the broader LexisNexis Risk Solutions offerings, which focus on data, analytics, and information services.

A charge from “LEXISNEXIS ECRASH” on your card statement usually indicates that you (or someone with access to your card) purchased one or more accident reports online, often in connection with an auto accident, insurance claim, legal matter, or personal records request. Fees are typically one-time per report, though you might see multiple charges if you purchased several reports or re-ran searches. Law firms, insurance adjusters, and body shops may also use this service when handling claims, so the charge may be associated with work they did on your behalf.

If you do not recognize the charge, start by checking your email (including spam/junk folders) for a receipt from LexisNexis or eCrash around the transaction date, and confirm whether you or a family member recently needed an accident report. You can visit the LexisNexis eCrash/buycrash portal and use its support or contact links, or contact LexisNexis Risk Solutions customer support with the date, amount, and last four digits of your card to look up the transaction. If the charge is still unfamiliar after speaking with them, contact your bank or card issuer to dispute the transaction and block any further unauthorized use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to LexisNexis eCrash.

  1. 202508053 PURCHASE AUTHORIZED ON 08/04 LEXISNEXIS ECRASH 866-215-2771 GA S465216625235601 CARD 5697

Frequently Asked Questions

Why was I charged by LexisNexis eCrash?

You were most likely charged by LexisNexis eCrash for purchasing one or more official motor vehicle accident (police crash) reports online, often used for insurance claims, legal matters, or personal records.

How much does a LexisNexis eCrash accident report usually cost?

Pricing can vary by jurisdiction and agency, but individual accident reports typically cost a fixed fee per report (commonly in the range of about $5–$25). The exact amount appears at checkout before you confirm payment and will match the charge on your statement.

I don’t recognize this LexisNexis eCrash charge—how can I verify what it is for?

Check your email for a receipt from LexisNexis or the eCrash/buycrash portal around the transaction date. If you created an account, log in to the LexisNexis crash report portal to review your order history. If you still can’t identify it, contact LexisNexis support with the transaction date, amount, and card details so they can look it up.

Can I get a refund for a LexisNexis eCrash accident report purchase?

Because accident reports are official public-record documents delivered electronically, purchases are often non-refundable once the report has been downloaded or accessed. However, if you were charged in error, received the wrong report, or experienced a technical issue, you should contact LexisNexis eCrash customer support to request a review and possible refund or credit.

How do I contact LexisNexis eCrash about a billing question?

Go to the LexisNexis crash report portal (buycrash.lexisnexisrisk.com) and use the “Contact Us” or “Support” link, where you’ll typically find a phone number and/or email form for customer service. Have your order number, transaction date, and the last four digits of your card ready to speed up the investigation.

Why do I see multiple LexisNexis eCrash charges on the same day?

Multiple same-day charges can occur if you purchased more than one accident report or repeated a search and completed several transactions. Review your email confirmations or online account order history to see how many reports were purchased and whether the amounts correspond to those orders.

Does LexisNexis eCrash store my card for recurring charges or subscriptions?

LexisNexis eCrash is generally used for one-time accident report purchases, not subscriptions. They may securely retain payment information to streamline additional purchases, but you should not see recurring monthly charges. If you do, contact support and your card issuer to investigate.

What should I do if I see a LexisNexis eCrash charge I believe is fraudulent?

First, confirm that no one in your household, your attorney, or your insurance representative authorized the purchase on your behalf. If no one recognizes it, contact LexisNexis eCrash support to see if they can identify who ordered the report, then immediately notify your bank or card issuer to dispute the charge and request a new card if necessary.

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