Linear

Software95% confidence

Linear is a software company that provides a fast, modern issue tracking and product management platform for software development teams.

San Francisco, CA

About Linear

Linear is a software company that offers a fast, modern issue tracking and product management platform used by software engineering, product, and design teams. The service helps teams manage software bugs, feature requests, sprints, and roadmaps in a single, highly performant interface. Linear is headquartered in San Francisco, CA and is accessed through its web app at linear.app, as well as desktop and mobile clients. Teams typically connect Linear to tools like GitHub, GitLab, Slack, and code hosting platforms to streamline their development workflow.

A Linear charge may appear on your bank or card statement if you (or your company) signed up for a paid Linear workspace or upgraded from the free plan. Linear offers per-seat subscriptions with monthly or annual billing; common charges are based on the number of active members in a workspace on Standard or Plus plans. You might also see a charge if you recently completed a free trial and it converted to a paid plan, added additional seats mid-cycle (prorated), or switched from monthly to annual billing. In some cases, you may see a small temporary authorization (often $1 or a very small amount) when updating your payment method, which is released after verification.

To verify a Linear charge, first sign in at linear.app and check your workspace’s Billing or Subscription settings for invoices and plan details. Look for emails from Linear sent to your billing contact, often with subjects like “Your Linear receipt” or “Invoice from Linear,” which include the exact amount and billing period. If you still have questions, contact Linear support through the in-app help menu or by emailing support@linear.app, including the last 4 digits of the charged card, the charge date, and amount (but never your full card number). Common issues—such as charges after adding/removing seats, overlapping trial and billing dates, or duplicate workspaces—are usually resolved by reviewing workspace membership, confirming which workspace is active, and adjusting or cancelling the appropriate subscription.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Linear.

  1. LINEAR.APP +19092356216 US

Frequently Asked Questions

Why do I see a charge from Linear on my card or bank statement?

You’re seeing a Linear charge because you or your organization has a paid Linear workspace on a Standard, Plus, or Enterprise plan. Charges are typically for recurring monthly or annual subscription fees based on the number of active members in your workspace. The descriptor may appear as “LINEAR*” or “LINEAR.APP” on your card statement, processed through their payment provider. Check which email address you use to sign in at linear.app and review Billing settings to confirm the subscription.

What are Linear’s typical subscription prices and common charge amounts?

Linear offers a Free plan for small teams, and paid plans such as Standard and Plus that are billed per active user. As of the latest information, Standard is typically around $10 per user/month when billed annually (or about $12 per user/month when billed monthly), and Plus is higher per user with additional features; exact pricing may vary by region and current offers. This means common monthly charges might be, for example, $60–$240 for small teams, or higher for larger organizations, and annual invoices will be larger one-time amounts that cover 12 months. You can see your exact pricing and seat count in your workspace’s Billing page at linear.app.

Why was I charged by Linear after a free trial or when I thought I was on the free plan?

If you started with a free trial of a paid plan, Linear will begin charging at the end of the trial period unless you downgrade to the Free plan or cancel before the trial ends. In some cases, teams outgrow the Free plan (for example, by adding more users or advanced features), and an admin may have upgraded the workspace without everyone being notified. To verify, log into linear.app, open your workspace settings, and check the current plan, trial status, and billing history. If the upgrade was unintentional, contact support@linear.app promptly to discuss options.

Why did the Linear charge amount change compared to previous months?

Linear bills per active seat, so your monthly or annual invoice can change when team members are added or removed from your workspace. New users added mid-cycle are usually prorated, which can cause a one-time higher charge, and removed users may be reflected as credits on the next bill. Plan changes (e.g., moving from Standard to Plus, or switching from monthly to annual billing) can also change the recurring amount. Review the invoice breakdown in your Billing section or invoice email to see seat counts, proration lines, and plan changes.

How do I cancel or downgrade my Linear subscription so future charges stop?

To cancel or downgrade, sign in at linear.app with an account that has admin or billing permissions, go to your workspace settings, and open the Billing or Subscription section. From there, you can downgrade to the Free plan (if eligible) or cancel the paid subscription at the end of the current billing period. After cancelling, you’ll typically retain access to paid features until the end of the paid term, and no new renewal will be charged. Make sure you confirm which workspace you’re modifying if you belong to multiple Linear workspaces, so you cancel the correct subscription.

How can I request a refund or dispute a Linear charge I don’t recognize?

If you believe you were charged in error, first confirm whether anyone in your company created or upgraded a Linear workspace using your payment details. Then contact Linear support at support@linear.app with the charge date, exact amount, currency, the name on the card, and the last 4 digits of the card (never send the full card number). Linear reviews refund requests on a case-by-case basis, typically for recent charges, accidental upgrades, or duplicate workspaces. If you suspect fraud and cannot locate any associated Linear account, also contact your bank or card issuer to secure your card and dispute the transaction.

Why do I see a small $0–$2 ‘test’ or pending charge from Linear?

Linear (through its payment processor) may place a small temporary authorization on your card when you add or update a payment method or when the system verifies your card before a subscription renews. This is not an actual charge and usually appears as $0–$2, often dropping off within a few business days without posting to your final statement. You will only be billed your actual subscription fee once the payment is captured for your active plan. If a small authorization does not disappear after a week, contact your bank or card issuer for clarification and then reach out to Linear support if needed.

How do I find my Linear invoices and confirm which account or workspace was billed?

Log into linear.app using the email address tied to your payment method, then navigate to your workspace settings and open the Billing or Invoices section. There you can download receipts and invoices, see the billed company name, seat counts, plan type, and billing dates. If you have multiple workspaces, check each one to see which is on a paid plan. If you can’t locate the workspace, search your email inbox (including spam) for “Linear invoice” or “receipt from Linear,” or contact support@linear.app with the charge details so they can help locate the associated account.

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