Link Airways

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Link Airways is an Australian regional airline operating scheduled passenger services between regional centres and major cities on the east coast of Australia.

Fyshwick, Australian Capital Territory, Australia
Owned by Corporate Air (A.C.T.) Pty Ltd

About Link Airways

Link Airways is an Australian regional airline based in Fyshwick, ACT, operating scheduled passenger services that connect regional centres with major cities along the east coast of Australia. The airline focuses on routes that are often underserved by larger carriers, providing essential links for business, medical, and leisure travel. Travellers can book one-way and return flights, check in baggage, select seats, and purchase optional extras through the Link Airways website (linkairways.com) or via travel agents and corporate travel platforms.

A Link Airways charge may appear on your bank or card statement when you purchase an airline ticket directly through linkairways.com, via their call centre, or when a travel agent processes payment under the airline’s merchant name. Charges can also result from add-ons such as checked baggage, fare upgrades, itinerary changes, change fees, and name-change fees, as well as airport counter purchases. You may see separate transactions for taxes or surcharges, or for multiple passengers on the same booking. In some cases, you might see a temporary pre-authorisation (hold) when a card is used to guarantee payment or verify a card, which then converts to a final charge once the ticket is issued.

If you’re unsure about a Link Airways charge, start by checking your email for booking confirmations from Link Airways or your travel agent, including for family members’ travel or business trips. Match the amount and date to any upcoming or recent flights, changes, or add-ons. For help, visit linkairways.com and use the contact or “Manage Booking” sections to look up your reservation using your booking reference and last name; you can also contact their customer service team by phone or email as listed on their website. For billing issues such as duplicate charges, refunds, or name/date corrections, have your booking reference, travel dates, and the last four digits of the charged card ready so support can quickly review and resolve your query.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Link Airways.

Frequently Asked Questions

Why did I get a charge from Link Airways on my card?

Most Link Airways charges are for flight bookings made on linkairways.com, via their customer service team, or through a travel agent that processed payment under the airline’s name. The amount can include base fares, airport taxes, surcharges, and any optional extras such as baggage, seat selection, or itinerary changes. Check recent travel plans for yourself or family members, including one-way bookings or changes to existing reservations that may have generated a new charge.

What are common amounts I might see from Link Airways on my statement?

Common Link Airways charges typically reflect regional flight fares within eastern Australia, which can range from lower promotional fares up to higher flexible or last-minute fares, depending on the route and time of booking. You might also see smaller amounts that correspond to change fees, fare differences, or add-ons like additional baggage. If the amount doesn’t look like a typical ticket price, review whether you recently changed a booking, added baggage, or paid for services at the airport.

Why do I see a pending or small temporary Link Airways charge on my card?

A small or pending Link Airways charge can be an authorization hold used to verify your card details when you book or update payment information. This hold is usually for a small amount and should automatically drop off or be adjusted to the final ticketed amount within a few business days, depending on your bank. If a pending amount does not clear or convert to the correct ticket charge, contact your bank and then reach out to Link Airways with your booking reference for clarification.

How can I view my Link Airways booking and receipt for this charge?

To view your booking, go to linkairways.com and use the “Manage Booking” or similar section, entering your booking reference and last name to access your itinerary. From there, you can typically see your flight details, fare type, and any optional extras you purchased, and in many cases you can re-download your booking confirmation or tax invoice. Also search your email (including spam/junk folders) for messages from Link Airways or from your travel agent around the date of the charge.

How do I change or cancel my Link Airways flight and stop future charges?

Changes and cancellations depend on the fare type you purchased (e.g., discounted vs. flexible fares) and the specific fare rules displayed at booking. To modify or cancel, use the “Manage Booking” function on linkairways.com or contact Link Airways customer service; change fees or fare differences may apply, and some low-cost fares may be non-refundable but changeable for a fee. Cancelling a return or multi-sector trip may not automatically cancel all segments, so carefully review your itinerary and confirm any changes in writing via updated emails from the airline.

How do I request a refund from Link Airways for a flight or duplicate charge?

Refund eligibility depends on your fare conditions, the reason for the refund request (e.g., schedule change, cancellation, or duplicate billing), and applicable Australian consumer laws. If your fare is refundable or a duplicate or incorrect charge has occurred, contact Link Airways via the contact details on linkairways.com with your booking reference, flight details, and proof of the charge; they may provide a refund to the original form of payment or offer a credit, depending on the circumstances. Keep in mind that banks can take several business days to reflect a processed refund on your statement.

Why was I charged by Link Airways again after I changed my booking?

When you change a Link Airways booking, you may be required to pay a change fee plus any fare difference between your original and new flights, which results in an additional charge. In many cases, the original ticket value is retained and only the extra cost appears as a new transaction, so your statement may show both the original charge and a smaller top-up amount. Review your updated itinerary and tax invoice in “Manage Booking” or your confirmation email to see a breakdown of what the extra charge covers.

How can I contact Link Airways about an unknown or incorrect charge?

Visit linkairways.com and go to the “Contact” or “Customer Service” section for current phone numbers and email addresses dedicated to reservations and customer support. Have your full name, the date and amount of the charge, the last four digits of your card, and any booking reference or flight details ready so the team can locate the transaction quickly. If the charge was made through a travel agent or third-party website, you may also need to contact that provider, as they might hold the original booking records or have processed the payment on Link Airways’ behalf.

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