Linkby

Software96% confidence

Linkby is a performance-based advertising technology platform that connects ecommerce brands and advertisers with premium publishers to secure editorial-style coverage on a cost-per-click or CPM basis.

Sydney, Australia

About Linkby

Linkby is a performance-based advertising technology platform that connects ecommerce brands and agencies with premium publishers to drive traffic and sales. Instead of paying flat fees for sponsored articles, advertisers use Linkby to launch editorial-style campaigns that are billed on a cost-per-click (CPC) or cost-per-thousand-impressions (CPM) basis. The company operates globally from its headquarters in Sydney, Australia, and provides campaign management, tracking, and reporting tools for both advertisers and publishers.

A Linkby charge typically appears on a bank or credit card statement when a business has launched or funded an advertising campaign through the Linkby platform. Charges can relate to pre-paid campaign budgets, ongoing usage fees as traffic is delivered (CPC/CPM), monthly platform or service retainers, or invoiced amounts settled via card instead of bank transfer. In some cases you may also see trial campaigns that convert to paid, top-ups to a Linkby account balance, or multiple smaller charges as campaigns hit spend thresholds. Pending or slightly different amounts can occur if your bank shows authorization holds before the final amount is captured.

If you’re unsure about a Linkby charge, first check with your marketing, ecommerce, or advertising team to see if they are running campaigns with Linkby, and review any recent insertion orders, proposals, or platform logins associated with linkby.com. Authorized users can log into the Linkby dashboard to review invoices, campaign budgets, and payment history, which typically detail the date, amount, and campaigns associated with each charge. If you still cannot identify the transaction, visit linkby.com and use their contact or support options, providing the last four digits of the card, transaction date, currency, and amount so they can locate the charge. Common billing issues—such as duplicate-looking payments, unexpected renewals, or authorization holds—are usually resolved by clarifying the underlying campaign agreement or adjusting future billing preferences.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Linkby.

  1. LINKBY PTY LTD +61401004411 AUS

Frequently Asked Questions

Why did my business card get charged by Linkby?

Linkby charges appear when your company uses their platform to run performance-based advertising campaigns with publishers. The charge usually corresponds to a funded campaign budget, a post-paid invoice settled by card, or an automatic top-up once a pre-set spending threshold is reached. Check with your marketing, growth, or ecommerce team to confirm whether they recently launched or scaled campaigns via Linkby.

How does Linkby’s pricing and billing work?

Linkby typically charges advertisers based on performance, using cost-per-click (CPC) or cost-per-thousand-impressions (CPM) pricing agreed in your insertion order or platform contract. You may choose to pre-fund a campaign budget (where funds are drawn down as clicks or impressions are delivered) or be billed post-campaign via card or invoice. The exact rates, minimum spends, and billing schedule are specific to your account and region, and are outlined in your campaign proposal or master services agreement.

Why do I see multiple smaller Linkby charges instead of one large amount?

Some advertisers set up automatic top-ups or spend thresholds, so Linkby charges the card in increments (for example, when a campaign hits a certain spend level) rather than as one large payment. In other cases, you may be running several campaigns or using multiple markets, each settling separately. You can see the breakdown of charges by logging into your Linkby account and viewing the Billing or Invoices section.

How can I cancel, pause, or stop future charges from Linkby?

To stop or reduce future Linkby charges, you’ll need to pause or end active campaigns and remove or update any saved payment methods. An account admin can log into the Linkby dashboard and pause campaigns, adjust budgets, or set them to end on a specific date. If your agreement includes a minimum term or committed spend, contact your Linkby account manager or reach out via the contact form on linkby.com to discuss options before cancelling.

How do I request a refund or dispute a Linkby charge?

If you believe you were incorrectly charged, first download your invoices and campaign reports from the Linkby platform to verify what was delivered. If there is a billing error—such as a duplicated payment, incorrect amount, or charge after a campaign was supposed to end—contact Linkby support through their website with full transaction details and any supporting documentation. Refunds or credits are typically handled according to the terms of your contract and may be issued as an account credit or card refund once the investigation is complete.

Why is there a small or pending Linkby charge on my statement?

You may see a small or pending Linkby charge when you first add or update a payment method, as the platform or its payment processor places a temporary authorization to verify the card. This is not a final debit and usually disappears or is adjusted to the correct amount within a few business days. If the pending amount does not clear or convert into a recognizable invoice, contact your bank and Linkby support to confirm the status.

Can I get a receipt or invoice for a Linkby charge on my card?

Yes, authorized users can access detailed invoices and payment receipts from within the Linkby dashboard under Billing, Payments, or Invoices. Each invoice typically lists the campaigns, date range, pricing model (CPC/CPM), and tax details associated with the charge. If you do not have login access, ask your internal Linkby account owner or finance team, or reach out to Linkby via linkby.com with your company name, card details (last four digits only), and transaction date so they can send the appropriate documentation.

What should I do if no one in my company recognizes the Linkby charge?

First, confirm whether any marketing agencies, freelancers, or external partners might be running campaigns on your behalf through Linkby, as they may have used your card with prior authorization. If no authorized user can identify the charge, contact Linkby through their official website with the transaction details so they can check for a matching account. If it still appears unauthorized, notify your bank or card issuer immediately to dispute the charge and secure your card.

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