Lite n’ Easy is an Australian home-delivered meal service specialising in calorie-controlled, dietitian-designed meals and programs for weight loss and healthy eating.
Lite n’ Easy is an Australian home-delivered meal and nutrition service that provides frozen and fresh meals, meal plans, and snack options designed by dietitians and prepared by chefs. They focus on balanced, portion-controlled options for weight loss, weight management, and general healthy eating, with programs tailored to different calorie levels and lifestyle needs. Customers typically order online or by phone and receive weekly deliveries packed to stay frozen or chilled.
A charge from “LITE N EASY VIC CARRUM DOWN AUS” on your card statement is most likely for a home delivery of one of their meal plans or individual meals to an address in or serviced from the Carrum Downs area in Victoria. This could be a one-off order, a recurring weekly plan, or a modified repeat order you placed via their website or over the phone. In some cases, you may also see pending amounts or pre-authorisation holds when you update your payment method or adjust an upcoming order.
If you don’t recognise the charge, first check your Lite n’ Easy online account or recent email/SMS order confirmations for matching dates and amounts, and consider whether a family member at your address may have placed the order. To resolve billing questions, you can contact Lite n’ Easy customer service using the phone number or contact form listed on their website and provide the date and amount of the transaction. Keeping your order confirmation emails and delivery invoices will help them quickly locate the charge, adjust any errors, or assist with cancellations and refunds where eligible.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lite n' Easy.
Why was I charged by Lite n’ Easy from Carrum Downs, VIC?
The “LITE N EASY VIC CARRUM DOWN AUS” descriptor indicates your order was processed or fulfilled through Lite n’ Easy’s Victorian operations near Carrum Downs. This charge corresponds to a meal plan or individual meal order you placed for delivery in that region or serviced area.
Is Lite n’ Easy a subscription or a one-off service?
Lite n’ Easy orders are typically placed week by week, but many customers set up repeating or regular orders. While it’s not a locked-in contract subscription, you may see regular charges if you have recurring orders scheduled; you can pause, change, or cancel upcoming weeks through your account or by calling customer service before the cut-off time.
How do I cancel or pause my next Lite n’ Easy delivery to avoid another charge?
Log in to your Lite n’ Easy account at liteneasy.com.au, go to your upcoming order, and follow the prompts to pause, cancel, or change the week’s delivery before the order cut-off time shown. If you prefer, you can call Lite n’ Easy customer support and request that they cancel or pause the next order on your behalf.
How can I request a refund or price adjustment from Lite n’ Easy?
Contact Lite n’ Easy customer service via the phone number listed on their website or use the online contact form, and provide your full name, delivery address, order number, and transaction date and amount. They’ll review issues such as incorrect items, delivery problems, or mistaken duplicate orders and advise if a refund, credit, or replacement can be issued under their policies.
What are typical amounts I might see charged by Lite n’ Easy?
Lite n’ Easy charges vary depending on the meal plan and number of days, but common amounts reflect weekly programs—such as full meal plans (breakfast, lunch, dinner and snacks) or dinner-only options. For example, you may see charges in the range of a single weekly plan (often over AUD $100) rather than small individual-item purchases.
Why do I see a pending or slightly different Lite n’ Easy amount on my card?
You may see a pending authorisation when you place or adjust an order as Lite n’ Easy confirms your payment method. The final posted amount can differ slightly if you change your plan, add or remove items, or receive promotional discounts before the order is finalised. Pending holds usually convert to the final charge or drop off within a few business days.
How can I confirm which Lite n’ Easy order a specific charge relates to?
Log into your Lite n’ Easy account and check your order history for the transaction date and total amount, then compare it with your bank statement. You can also search your email inbox for Lite n’ Easy order confirmations on that date. If you still can’t match it, contact customer service with the exact charge amount and date for them to trace it.
How do I contact Lite n’ Easy about an unrecognised charge?
Visit liteneasy.com.au and go to the Contact or Help section for the current customer service phone number and online enquiry form. Provide your name, address, and the transaction details (date, last four digits of your card, and amount) so they can investigate whether the charge is linked to an order at your address or account.