Liv Eat

Fast Food95% confidence

Liv Eat is an Australian health-focused quick-service restaurant chain offering fresh salads, bowls, burgers, wraps, smoothies, juices and other grab-and-go options designed to provide convenient, nutritious meals.

Hobart, Tasmania, Australia
liveat.com.au

About Liv Eat

Liv Eat (often styled “Liv-eat”) is an Australian health‑focused quick‑service restaurant brand based in Hobart, Tasmania, with multiple stores across Tasmania and a growing presence on the mainland. They specialise in fresh, made‑to‑order salads, warm bowls, burgers, wraps, toasties, smoothies, juices and other grab‑and‑go options aimed at providing convenient but nutritious meals. Typical menu prices range from about AUD $9–$16 for wraps and bowls, with smoothies and juices usually in the AUD $7–$11 range, though prices may vary by store and delivery platform. Customers can order in‑store, click‑and‑collect through online ordering, or via third‑party delivery partners in some areas.

A Liv Eat charge may appear on your bank or card statement after you pay at one of their restaurants using EFTPOS, tap‑and‑go, Apple Pay/Google Pay, or when you place an online order via liveat.com.au or a delivery app. The descriptor might show as “LIV EAT”, “LIV-EAT”, “LIVEAT”, or similar, sometimes followed by the suburb of the store (for example, “LIV EAT HOBART TAS”). Charges are typically one‑time purchases for food and drinks, but you might also see separate charges for add‑ons, tips on delivery platforms, or adjustments if an item was modified or substituted. In some cases, your bank may display a small temporary “pending” amount or pre‑authorisation when your card is first processed, which is later replaced by the final transaction.

If you’re unsure about a Liv Eat charge, start by checking your recent food purchases, online orders, and delivery app histories for the date of the transaction. Look at your emails or SMS messages for order confirmations or digital receipts from Liv Eat or the delivery service you used, and compare the total, date, and store location. For questions or disputes, visit liveat.com.au to find your local store’s contact details or to submit an enquiry via their contact form; have your bank statement, approximate time of visit, and receipt (if available) handy so staff can locate the transaction. If you suspect fraud or do not recognise the payment at all, contact your bank or card issuer promptly to report the charge and request a card review or replacement.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Liv Eat.

  1. Liv Eat Mascot AU
  2. LivEat Melbourne Ai AU
  3. ZLR*HBLE HBA1A LivEat Cambridge AU

Frequently Asked Questions

Why do I see a Liv Eat charge on my card when I only bought a quick meal?

Liv Eat is a pay‑per‑order fast‑casual restaurant, so almost all charges are one‑time payments for food and drinks made in‑store, online for pick‑up, or via a delivery partner. Even if the transaction was small (for example, a single coffee or smoothie), it will still appear as a separate charge on your card statement under a descriptor such as “LIV EAT” followed by the store’s suburb. Check your recent visits around the date of the charge to match the amount to what you ordered.

What are the typical amounts I might see from Liv Eat on my statement?

Most Liv Eat transactions fall in the range of about AUD $9–$25, depending on whether you purchased a single item (like a smoothie or wrap) or a full meal with extras. Larger totals may appear if you ordered for multiple people, added premium toppings, or paid delivery and service fees through a third‑party platform. If the amount is outside your usual spending pattern, review your recent receipts or delivery‑app order history for that date.

Does Liv Eat offer subscriptions or memberships that could cause recurring charges?

Liv Eat does not operate a traditional subscription or membership program that bills you automatically each month for meals. All standard purchases are one‑off transactions made when you order in‑store or online. If you are seeing regular recurring charges, review any meal‑delivery apps or corporate catering arrangements linked to your card, and contact Liv Eat or your bank if the pattern still doesn’t make sense.

Why is there a small or duplicate Liv Eat charge marked as ‘pending’ on my account?

Some banks place a temporary pre‑authorisation or “hold” when your card is first processed, especially with contactless payments or digital wallets. This can look like a second, small, or slightly different amount from Liv Eat while the transaction is settling. The temporary amount should drop off automatically within a few business days, leaving only the final purchase; if it doesn’t, contact your bank first, then your local Liv Eat store with the date and time of the transaction.

How can I get a copy of my receipt or check what was included in my Liv Eat order?

If you ordered in‑store, your receipt is usually printed at the counter at the time of purchase; some stores can reprint a recent receipt if you provide the exact date, time, amount, and last four digits of your card. For online or click‑and‑collect orders placed via liveat.com.au or a delivery partner, check your email inbox, app order history, or account profile for a digital receipt. If you can’t find it, contact the store listed next to the charge on your bank statement so they can look up the transaction in their system.

How do I resolve a wrong amount or double charge from Liv Eat?

Start by confirming whether one of the amounts is just a temporary ‘pending’ hold that will disappear after settlement. If you were genuinely overcharged or billed twice, visit or call the specific Liv Eat store shown on your statement as soon as possible with your receipt or a screenshot of the transaction. In many cases, the store can reverse the extra charge or offer a refund or credit; if the issue cannot be resolved with the store, contact your bank to raise a dispute.

Can I get a refund if there was a problem with my Liv Eat order?

Refunds are handled at the store level and are generally considered for issues such as incorrect items, missing items, or clear quality problems. Return to or contact the store that prepared your order on the same day if possible, and provide your receipt or order confirmation and details of what went wrong. For orders placed through third‑party delivery apps, you may need to lodge a complaint or refund request directly through that app’s support, as they process the payment on Liv Eat’s behalf.

How can I contact Liv Eat about a charge I don’t recognise?

Go to liveat.com.au and use the ‘Locations’ or ‘Contact’ section to find the specific store linked to your transaction or to submit a general enquiry. When you reach out, include the date of the charge, exact amount, card type (Visa/Mastercard etc., not the full number), and any reference your bank provides so staff can search their records. If you strongly suspect fraudulent use of your card, contact your bank or card issuer immediately before or in addition to contacting Liv Eat.

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