Live365

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Live365 is an internet radio and streaming platform that hosts and distributes thousands of online radio stations for broadcasters and listeners worldwide.

Erie, Pennsylvania
live365.com
Owned by Media Creek, Inc.

About Live365

Live365 is an internet radio and streaming platform that provides tools and infrastructure for individuals, organizations, and brands to create and broadcast their own online radio stations. Broadcasters use Live365 for music licensing coverage (in supported regions), streaming infrastructure, playlist management, and monetization options, while listeners can access a large directory of genre-based and niche radio stations via web and mobile apps.

A charge from “LIVE365 INTERNET RADIO” on your statement typically relates to a paid broadcasting plan, subscription upgrade, or other account-related service for hosting an internet radio station on the Live365 platform. In some cases, it may also be associated with recurring monthly or annual fees for continued access to broadcasting tools, listener capacity upgrades, or add-on services. These charges are usually billed automatically based on the plan selected when the account was created or upgraded.

If you’re unsure about a Live365 charge, start by logging into your Live365 broadcaster account to review your current plan, billing history, and invoices. Check any email receipts sent at the time of signup or renewal, and confirm whether other team members or partners may have created or upgraded a station using your card. For further help, you can contact Live365 support through their website’s help or contact section, providing the date, amount, and last four digits of the card used so they can locate the transaction and clarify or adjust billing if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Live365.

  1. LIVE365 INTERNET RADIO

Frequently Asked Questions

Why do I see a charge from "LIVE365 INTERNET RADIO" on my card?

This charge is usually for a Live365 broadcaster plan or related service, such as hosting an internet radio station, increasing listener capacity, or renewing an existing subscription. Log into your Live365 account and check the Billing or Subscription section to see the exact plan associated with the charge.

Is the Live365 charge a one-time fee or a recurring subscription?

Most Live365 broadcasting plans are billed on a recurring basis—monthly or annually—until cancelled. Your invoices and account dashboard will indicate whether your plan renews automatically and the next scheduled billing date.

How can I cancel my Live365 broadcasting subscription to stop future charges?

To cancel, sign in to your Live365 broadcaster account, go to the Billing or Subscription area, and follow the steps to downgrade or cancel your plan. Make sure you complete all confirmation steps and save or print your final invoice or confirmation email for your records. After cancellation, your station and associated services will end at the close of the current paid period.

How do I request a refund for a Live365 charge I don’t recognize or no longer need?

Contact Live365 support through the contact or help section on live365.com, including your account email, the date and amount of the charge, and the last four digits of the card used. Refunds are reviewed case by case and may depend on how long ago you were billed and whether services were already provided during the billing period.

What are common billing amounts for Live365, and why might the charge vary month to month?

Common Live365 charges correspond to different plan tiers for broadcasters (e.g., varying listener capacity and features), so amounts can differ depending on your chosen plan or add-ons. Charges may change if you upgrade or downgrade your station, add new features, or if applicable taxes or fees change in your region.

Why do I see a small or temporary Live365 authorization charge on my statement?

Live365 or its payment processor may place a temporary authorization hold when you add or update a payment method to confirm that the card is valid. These holds are usually small amounts and should disappear or be reversed automatically within a few business days.

How can I get a copy of my Live365 invoices or receipts for accounting purposes?

Log in to your Live365 account and navigate to the Billing or Invoices section, where you can view, download, or print receipts for each charge. If you can’t find a specific invoice, contact Live365 support with your account details and the approximate date and amount of the transaction.

What should I do if I don’t have a Live365 account but still see this charge?

First, ask family members, employees, or partners if they used your card to pay for a Live365 broadcaster plan. If no one recognizes the charge, contact Live365 support with your transaction details so they can investigate. If they confirm no matching account, contact your bank or card issuer to dispute the charge and secure your card if necessary.

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