Logan's Roadhouse

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Logan's Roadhouse is a casual dining restaurant chain specializing in wood-grilled steaks, ribs, burgers, and American roadhouse fare.

Houston, Texas
logansroadhouse.com
Owned by SSCP Management, Inc.

About Logan's Roadhouse

Logan's Roadhouse is a U.S.-based casual dining steakhouse chain known for its wood-grilled steaks, ribs, burgers, and classic American comfort food served in a lively, roadhouse-themed atmosphere. The brand operates locations across multiple states, including the Fort Wayne, Indiana restaurant at 1210 Illinois Road South, which appears in state licensing and delivery listings under the Logan's Roadhouse name.([ubereats.com](https://www.ubereats.com/store/logans-rdhse-1210-illinois-road-south-ftwayne/VinfocSfTT-N6GvkrE_c4w?utm_source=openai))

A charge with the descriptor "ILLINOIS ROAD SOUTH 972-6449494" is very likely from the Logan's Roadhouse located at 1210 Illinois Road South in Fort Wayne, IN. Indiana Alcohol & Tobacco Commission records list Logan's Roadhouse at this exact address, and third‑party delivery and venue listings confirm the same.([ubereats.com](https://www.ubereats.com/store/logans-rdhse-1210-illinois-road-south-ftwayne/VinfocSfTT-N6GvkrE_c4w?utm_source=openai)) The phone number 972‑644‑9494 is associated with SSCP Management, the Dallas‑based owner of Logan's Roadhouse, and appears in regulatory/compliance documents for Logan's locations, which explains why that number may appear instead of a local Fort Wayne number on your statement.([appsruntheworld.com](https://www.appsruntheworld.com/customers-database/customers/view/sscp-management-united-states?utm_source=openai))

This charge typically represents an in‑restaurant purchase for food and drinks, but it could also reflect online ordering, third‑party delivery processed directly by Logan's, or an authorization hold (for example, when a tab is opened at the bar and the final amount is adjusted for tax and tip). If you have questions about the charge, first check recent receipts, email confirmations from delivery services, or your Logan's online ordering account history for a transaction on the same date and amount. For further help, you can contact the specific Fort Wayne location or use the contact options on logansroadhouse.com, which will route you through Logan's guest relations or SSCP Management’s support team responsible for billing and compliance.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Logan's Roadhouse.

  1. ILLINOIS ROAD SOUTH 972-6449494

Frequently Asked Questions

Why does my bank statement show “ILLINOIS ROAD SOUTH 972-6449494” instead of “Logan’s Roadhouse”?

Card processors often use a mix of street address and corporate contact information in the descriptor. In this case, “Illinois Road South” refers to the Fort Wayne, Indiana Logan’s Roadhouse at 1210 Illinois Road South, while the 972-644-9494 number belongs to SSCP Management, Logan’s corporate owner. Together they identify a purchase made at that Logan’s Roadhouse location.

What types of purchases at Logan’s Roadhouse could result in this charge?

Charges tied to this descriptor are usually for in‑restaurant dining—steaks, burgers, appetizers, drinks, and tax/tip—at the Fort Wayne Logan’s Roadhouse on Illinois Road South. They can also come from takeout or delivery orders that Logan’s processes directly, including orders placed through logansroadhouse.com or integrated delivery platforms linked to that store.

Can Logan’s Roadhouse place a temporary authorization hold on my card?

Yes. When you open a tab at the bar or leave a card with your server, Logan’s may place a temporary authorization hold for an estimated amount. After your check is closed and tip is added, the final transaction posts and the original hold falls off, which can make it look like there were two charges for a short time. The temporary hold should disappear within a few business days, depending on your bank.

How can I verify that this Logan’s Roadhouse charge is legitimate?

Check your calendar and receipts for the date of the transaction and look for a meal, bar tab, or pickup order at Logan’s in Fort Wayne. You can also review email or app confirmations if you ordered online. If you still aren’t sure, call the Fort Wayne Logan’s Roadhouse location and provide the date and amount—staff can usually confirm if a check matching your transaction exists, or you can reach out via the contact form at logansroadhouse.com with the same details.

How do I dispute a Logan’s Roadhouse charge or request a refund?

Start by contacting the Fort Wayne Logan’s Roadhouse directly as soon as possible and ask to speak with a manager about your check—have the transaction date, exact amount, and last four digits of your card ready. If the issue can’t be resolved locally, use the “Contact Us” or guest relations form on logansroadhouse.com to escalate the concern. If you suspect fraud and Logan’s cannot locate a matching ticket, contact your bank or card issuer to file a dispute.

Does Logan’s Roadhouse offer gift cards, and could this charge be for a gift card purchase?

Yes. Logan’s Roadhouse sells physical and sometimes digital gift cards. A purchase or reload of a gift card at the Fort Wayne location could appear under the same Illinois Road South descriptor. If you or a family member recently bought or used a Logan’s gift card, check those receipts or your email confirmations to see if they align with the charge.

Is this charge part of a subscription or recurring membership with Logan’s Roadhouse?

No. Logan’s Roadhouse does not typically bill consumers on a subscription basis; charges from this descriptor are almost always one‑time restaurant transactions for food and beverages or gift cards. If you see multiple charges, it is more likely due to separate visits, multiple checks on the same day, or a temporary authorization hold in addition to the final charge.

Who owns Logan’s Roadhouse and why is a Dallas phone number (972-644-9494) associated with my charge?

Logan’s Roadhouse is owned by SSCP Management, a Dallas‑based multi‑brand restaurant operator that acquired the chain in 2026.([nrn.com](https://www.nrn.com/casual-dining/logan-s-roadhouse-acquired-by-cici-s-pizza-parent-company-sscp-management?utm_source=openai)) SSCP’s corporate contact number, 972‑644‑9494, is used on regulatory filings and compliance documents for Logan’s locations, which is why that Dallas number can appear in your card descriptor even though you dined at the Fort Wayne, Indiana restaurant.

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