Loopit

Software98% confidence

Loopit is a software-as-a-service platform that provides car rental, subscription, and fleet management software, enabling automakers, dealerships, fleet and rental providers to offer vehicle subscription and recurring mobility services.

Sydney, New South Wales, Australia
loopit.co

About Loopit

Loopit is a software-as-a-service (SaaS) platform based in Sydney, Australia that helps automakers, dealerships, rental companies, and fleet operators run car subscription, rental, and recurring mobility programs. Through loopit.co, businesses can manage vehicle inventory, subscription plans, pricing, billing, customer onboarding, and fleet utilization from a single dashboard. The platform is typically used by business customers (B2B) rather than individual drivers, and charges are usually associated with software licenses, usage fees, or related professional services outlined in a service agreement or contract.

A Loopit charge may appear on your bank or card statement if your company has an active Loopit subscription or has recently signed up for a vehicle subscription or fleet management program that uses Loopit on the back end. Common scenarios include recurring monthly or annual software subscription fees, per-vehicle or per-location usage fees, implementation or onboarding charges, and overage or add-on module fees. You may also see temporary authorization holds when adding or updating a payment method, as Loopit (or its payment processor) verifies your card details; these typically fall off automatically and are not completed transactions.

If you’re unsure about a Loopit charge, first log into your Loopit account (or ask your company’s system or finance administrator) and review the Billing or Invoices section for a matching amount and date. Compare the charge to any recent contract changes, added vehicles, new locations, or feature add-ons, and check the invoice or service agreement for billing frequency and taxes. If questions remain, use the contact options listed on the invoice or visit loopit.co to reach their sales or support team, referencing your company name, account ID, and invoice number so they can quickly locate the transaction. For unresolved or unknown charges, you can also ask your internal finance team whether another employee or department set up the Loopit account using your card details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Loopit.

  1. LOOPIT SUBSCRIPTIONS +61282789255 AUS

Frequently Asked Questions

Why am I seeing a recurring Loopit charge on my business card?

Loopit is billed as a recurring SaaS platform, so most customers see monthly or annual subscription fees billed automatically to the card or payment method on file. The amount typically corresponds to your contracted software package and the number of active vehicles, locations, or add-on modules your organization is using. Check your Loopit contract or recent invoices to see how your subscription is structured and what’s included in the recurring charge.

What types of fees does Loopit typically charge?

Loopit charges are usually for software subscription access, per-vehicle or usage-based fees, and sometimes implementation, onboarding, or training services, depending on your agreement. You may also see charges for optional add-ons like integrations, white-labeled customer portals, or premium support tiers. The exact fee structure is defined in the commercial agreement your organization signed with Loopit and detailed on each invoice.

How can I cancel or change my Loopit subscription so future charges stop?

Because Loopit is a business-focused platform, subscription changes and cancellations are usually governed by your service contract and handled by an authorized account administrator. To adjust or cancel your subscription, have your organization’s contract owner or admin contact Loopit through the account’s usual support or account management channel, or via the contact page at loopit.co. Be aware that notice periods, minimum terms, and early termination conditions may apply according to your agreement, so review your contract before requesting cancellation.

How do I request a refund or dispute a Loopit charge?

Start by matching the charge to a specific Loopit invoice in your account or in your company’s email records, confirming the billing period, tax, and currency. If you believe you’ve been billed incorrectly—such as for vehicles you’re no longer using or a plan you didn’t authorize—contact Loopit’s billing or support team using the contact information on your invoice or via loopit.co, and provide your company name, invoice number, and the exact charge amount. Refunds, credits, or adjustments are handled case by case and will depend on your contractual terms and the timing of your request.

Why do I see a small or duplicate pending charge from Loopit?

Small or repeated pending amounts from Loopit are often authorization holds placed by the payment processor to verify your card when you first add it or update it on your account. These holds are not completed charges and should automatically disappear from your statement within a few business days. If a pending amount later posts as a completed charge and you don’t recognize it, compare it to your Loopit invoices and then contact Loopit support or your bank for further review.

How can I confirm which Loopit plan or services my company is being billed for?

Log into your Loopit administrator account and navigate to the Billing, Subscription, or Invoices section to view your current plan, active modules, and recent statements. Each invoice typically lists the billing period, any per-vehicle or usage-based components, taxes, and currency, making it easier to reconcile with bank or card statements. If you don’t have admin access, ask your internal system owner or finance team to download the latest invoice from Loopit for you.

Who should I contact at Loopit if I don’t recognize this charge?

If no one in your organization recognizes the Loopit account, start by checking whether another department—such as fleet, operations, or mobility services—set up the subscription. If you still cannot identify the origin, visit loopit.co and use the contact or support options there, providing the last four digits of the card, the transaction date, amount, and your company name so they can investigate. You may also contact your bank or card issuer to report and investigate any potentially unauthorized transaction.

Can Loopit charges appear under a different business name on my statement?

Depending on your region and Loopit’s payment processing setup, the descriptor on your statement may show as "Loopit", "Loopit Software", or include the name of a related billing entity used by Loopit. Some customers also work through a partner or reseller, in which case your statement might reference that partner rather than "Loopit" directly. If the description looks slightly different but the amount and timing match a Loopit invoice, it is likely the same charge; when in doubt, share a screenshot (with sensitive details hidden) with your Loopit account contact for confirmation.

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