Lorne Pier Seafood Restaurant

Restaurant82% confidence

Lorne Pier Seafood Restaurant was a waterfront seafood restaurant located at the Lorne Pier/Point Grey precinct in Lorne, Victoria, known for serving fresh local seafood with views over the pier and bay.

Lorne, Victoria, Australia
facebook.com/lornepier

About Lorne Pier Seafood Restaurant

Lorne Pier Seafood Restaurant is a waterfront dining venue located at Pier Head/Great Ocean Road, right beside the Lorne Pier in Lorne, Victoria. Known for its views over the bay and pier, it specialises in fresh, locally sourced seafood and modern Australian dishes with a Greek influence, while also offering non‑seafood options for broader appeal. The restaurant is fully licensed but also listed as BYO on some tourism sites, and operates daily for brunch, lunch and dinner during much of the year; current hours and seasonal variations are typically updated on their Facebook page or via local tourism listings.([lorne.com.au](https://www.lorne.com.au/food-and-wine/restaurants/lorne-pier-seafood-restaurant?utm_source=openai))

A charge from **“Lorne Pier Seafood Restaurant”** will usually appear on your bank or card statement after you’ve dined in, purchased takeaway, or ordered drinks at the bar. Depending on your bank and the payment terminal, the descriptor may show as “LORNE PIER SEAFOOD”, “LORNE PIER RESTAURANT LORNE VIC”, or similar variations. Charges can come from a single meal, a shared group bill where your card was used for your portion, a deposit or prepayment for a function or group booking, or an added tip/gratuity you approved at the terminal. You may also see a temporary pre‑authorisation if a card was held for a bar tab or to secure a reservation, which usually drops off after your bank releases the hold.

To verify or resolve questions about a Lorne Pier Seafood Restaurant charge, first check any dated receipts, email booking confirmations, or text confirmations you received around the day of the charge, as well as photos or calendar entries from your visit to Lorne. Compare the transaction date and amount to when you were in the area or dined near the pier. If something still doesn’t look right, you can contact the restaurant directly by phone at **(03) 5289 1119** or via their Facebook page (search for “Lorne Pier Seafood Restaurant” on Facebook) and provide the exact transaction date, amount, and the name on the card so they can look it up on their point‑of‑sale system.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/victoria/lorne/seafood-restaurant/3263004-the-lorne-pier-seafood-restaurant?utm_source=openai)) If you suspect fraud and the restaurant can’t match the transaction, contact your bank or card issuer promptly to dispute the charge or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lorne Pier Seafood Restaurant.

  1. THE PIER RESTURANT LORNE AUS

Frequently Asked Questions

What kinds of purchases typically result in a charge from Lorne Pier Seafood Restaurant?

Most charges come from dining in at the restaurant—seafood mains, starters, desserts, and drinks—either for lunch or dinner. You might also see a charge for a bar tab, takeaway order, or a set‑menu/function booking if you attended a group event near the Lorne Pier. The descriptor usually includes wording like “LORNE PIER SEAFOOD” or “LORNE PIER RESTAURANT LORNE VIC” depending on your bank.

What is the usual price range for a meal at Lorne Pier Seafood Restaurant?

Lorne Pier Seafood Restaurant is a sit‑down waterfront venue in a popular tourist town, so you can expect pricing typical of mid‑ to upper‑range coastal seafood restaurants in Victoria. A normal bill might include shared entrées, seafood mains, drinks, and possibly dessert, especially during holiday periods or when ordering fresh local seafood. For the most accurate and current prices, check recent posts or menus on their Facebook page or call the restaurant directly, as prices and seasonal specials can change.([lorne.com.au](https://www.lorne.com.au/food-and-wine/restaurants/lorne-pier-seafood-restaurant?utm_source=openai))

Why do I see two similar charges from Lorne Pier Seafood Restaurant on the same day?

Two charges on the same day can happen if you opened a bar tab and then also paid separately for food, or if your party split the bill across multiple cards and your card was used more than once. Another possibility is a temporary pre‑authorisation (hold) plus the final settled amount; in that case, the smaller or earlier “pending” amount should drop off automatically after your bank releases it. If both charges remain after a few business days, contact the restaurant with the exact amounts so they can confirm whether there was a duplicate payment.

Can Lorne Pier Seafood Restaurant place an authorization hold on my card?

Yes. Like many restaurants, they may run your card to start a bar tab or to secure a booking for a large group, which can appear as a temporary pre‑authorisation on your statement. This hold is controlled by your bank and normally disappears within a few days once the final bill is processed or the hold is cancelled. If a hold doesn’t clear after a week, contact your bank and, if needed, the restaurant for confirmation that no charge was captured on that authorisation.

How can I get a copy of my receipt from Lorne Pier Seafood Restaurant?

If you need a receipt, call the restaurant at (03) 5289 1119 or message them via their Facebook page and provide the date and approximate time of your visit, the amount charged, and the last four digits of the card used.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/victoria/lorne/seafood-restaurant/3263004-the-lorne-pier-seafood-restaurant?utm_source=openai)) They can usually look up the transaction in their point‑of‑sale system and email or text you a copy, especially if the purchase was recent. Having the bank statement screenshot with the exact descriptor and transaction ID can also help staff locate it faster.

How do I resolve a charge that seems incorrect or higher than expected?

First, review your itemised receipt if you have it to check for shared dishes, specials, public holiday surcharges, or tips that may explain the total. If the amount still seems wrong, contact the restaurant directly, ideally within a few days of the transaction, and give them the details so they can review the bill and EFTPOS record. In many cases, issues come down to misunderstandings about split bills, surcharges, or manually entered tips and can be clarified quickly. If you cannot resolve it with the restaurant, you can then ask your bank to open a dispute on the transaction.

Can I get a refund from Lorne Pier Seafood Restaurant if I was charged in error?

If the restaurant confirms you were double‑charged or billed incorrectly, they can usually process a refund back to the same card you used for payment through their EFTPOS or point‑of‑sale system. Refund timing depends on your bank, but it often appears within a few business days once processed. Always ask for written or emailed confirmation of the refund (or a receipt photo) so you can track it on your statement and provide proof to your bank if necessary.

What should I do if I don’t recognize a Lorne Pier Seafood Restaurant charge and I haven’t been to Lorne?

First, check with family members or anyone else with access to your card to see if they travelled to Lorne or used your card at the restaurant—this is a common reason for unfamiliar restaurant charges. If no one recognizes the transaction and you haven’t been in the Lorne or Great Ocean Road area around that date, treat it as potentially unauthorized. Contact your bank or card issuer immediately to report the suspicious charge, and they may block your card, investigate, and issue you a new card number if fraud is suspected.

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