About Loudly GmbH
Loudly GmbH is a technology and music company based in Berlin that offers AI-driven tools for generating and customizing music, along with a large catalog of royalty-free tracks for commercial use. Its platform is aimed at content creators, marketers, app developers, and businesses who need background music for videos, social media content, games, or other digital experiences. Users can create custom tracks using AI, license pre-made music, and manage usage rights through Loudly’s online services.
A charge from “LOUDLY GMBH” on your card statement typically relates to a digital purchase made through Loudly’s website or connected apps, such as a subscription plan, a one-time license purchase, or credits for music generation and downloads. It may also reflect recurring billing for a subscription to their music library or AI music tools, depending on the plan you selected at signup. In some cases, you might see a small temporary authorization if you recently added or updated a payment method on your account.
If you have questions about a Loudly charge, start by logging into your Loudly account and checking your billing or subscription settings and recent invoices. Look for confirmation emails around the charge date in your inbox and spam folders. For unresolved issues, you can contact Loudly through their website support/contact form, providing the last four digits of your card, the date, and amount of the charge (but never your full card number). If you don’t recognize the charge and cannot locate a matching account, you may wish to ask family members who share your devices or payment methods, and then contact your bank if you still suspect unauthorized use.