Lune Croissanterie

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Lune Croissanterie is an artisan bakery and café specializing in high-end croissants and laminated pastries, originating in Fitzroy, Melbourne. It is known for its meticulous, almost scientific approach to pastry-making and often features long queues of customers.

Melbourne, Victoria, Australia
lune.co.au

About Lune Croissanterie

Lune Croissanterie is an acclaimed artisan bakery and café founded in Fitzroy, Melbourne, Victoria, Australia. Renowned for its meticulous, almost scientific approach to laminated pastry, Lune produces high-end croissants, kouign-amann, pain au chocolat, cruffins, and regularly rotating seasonal specials. The bakery operates multiple locations in Melbourne (including Fitzroy and the CBD) and has become famous for its carefully controlled production process, limited daily quantities, and queues of customers lining up early to secure pastries. Lune also offers coffee and drinks to enjoy alongside their pastries, and at some locations you may find dine-in options or extended menus.

A Lune Croissanterie charge typically appears on your bank or card statement after you purchase pastries, coffee, or other items in-store at one of their locations. The description on your statement may include terms like “LUNE CROISSANTERIE,” “LUNE FITZROY,” “LUNE MELBOURNE,” or similar variations. Charges are usually for one-time, same-day purchases, but you might also see a charge if you buy a gift voucher, preorder through an online ordering partner, or leave a tip via card. Depending on your bank, you might first see the amount as a pending or contactless (tap-and-go) authorization hold before it settles as a final transaction.

If you’re unsure about a Lune Croissanterie charge, start by checking the date, time, and location of the transaction against any recent visits to their Fitzroy or other Melbourne stores, as well as receipts in your email or paper receipts you may have kept. Review any food delivery or pickup apps you use, as some Lune purchases may be processed through third-party platforms that still list Lune as the merchant. For specific questions about a transaction, use the contact details on lune.co.au or reach out to the particular store you visited (via phone or email) with your transaction date, approximate amount, and the last four digits of your card so staff can help look it up. If the charge still seems unfamiliar or potentially fraudulent, contact your bank or card issuer to dispute the transaction and request a card replacement if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lune Croissanterie.

  1. THE LUNE CO PTY LTD FITZROY AUS

Frequently Asked Questions

Why do I see a Lune Croissanterie charge on my statement when I only remember buying coffee and a pastry?

Lune Croissanterie is both a bakery and café, so food and coffee purchased together are processed as a single transaction under the same merchant name. The total on your statement includes all items on your bill—pastries, beverages, and any tip you added—rather than listing them separately. Small discrepancies can also come from card surcharges or rounding, depending on your card provider and how the terminal processed the payment.

What are typical charge amounts from Lune Croissanterie?

Typical charges from Lune Croissanterie range from about AUD $7–$15 for a single pastry and coffee, to $20–$40+ for multiple pastries or a box for sharing. Special or seasonal items, mixed pastry boxes, and larger takeaway orders can increase the total. If you see a significantly higher amount, check whether it was a group order, large takeaway box, or a gift voucher purchase.

Does Lune Croissanterie offer subscriptions or recurring billing for pastries?

Lune Croissanterie does not generally run a standard subscription or recurring billing service directly to consumers. Most charges are one-off in-store purchases or orders via partner platforms. If you notice repeating monthly or weekly charges labeled with Lune, review any third-party delivery or ordering apps you use, as some may allow repeated or scheduled orders that could appear as recurring charges.

Why is there a small pending or duplicate Lune Croissanterie charge on my card?

Some banks show an initial authorization hold when you tap or insert your card at Lune, followed by the final settled amount later. This can temporarily appear as a duplicate or small pending charge, especially for contactless payments. Authorization holds usually drop off automatically within a few business days—if they don’t, contact your bank for clarification.

How can I get a copy of my receipt for a Lune Croissanterie purchase?

If you paid in-store, you may have been offered a printed receipt or the option to email it from the payment terminal. If you need a new copy, contact the specific Lune location you visited (details at lune.co.au) with the purchase date, approximate time, total amount, and the last four digits of your card. Staff may be able to retrieve the transaction from their point-of-sale system and provide a receipt or tax invoice where available.

How do I request a refund or dispute an incorrect Lune Croissanterie charge?

For order mistakes or incorrect amounts, your first step should be to contact the Lune location where you were charged, as they can usually verify the transaction and discuss a correction or refund where appropriate. Have your receipt or transaction details ready (date, time, amount, card type). If you believe the charge is fraudulent or you cannot resolve it directly with Lune, contact your bank or card issuer to initiate a dispute and secure your card.

Can I cancel or change a preorder or gift voucher I bought from Lune Croissanterie?

If you placed a preorder or purchased a gift voucher via Lune or one of their official partners, your ability to cancel or change it depends on the terms shown at the time of purchase. Contact Lune via the details on lune.co.au or reply to the confirmation email you received to ask about changing dates or cancelling. For third-party platforms, you may need to manage cancellations or changes directly through that platform’s app or website.

How can I contact Lune Croissanterie about a charge on my card?

Visit lune.co.au and navigate to the locations or contact section to find the specific store’s contact details, such as email address or phone number. When you reach out, provide the transaction date, approximate time, billed amount, and the last four digits of the card used, but never share your full card number. This information helps staff locate your transaction and respond to questions about your charge more quickly.

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