Luvea

Software80% confidence

Luvea is an AI companion platform that offers personalized virtual chat companions through its app and website, using artificial intelligence to simulate interactive conversations and relationships.

Reno, Nevada, United States
luvea.ai
Owned by Luminarys Inc.

About Luvea

Luvea is an AI companion service delivered via web and mobile applications under the domain luvea.ai. The platform provides users with customizable AI companions designed to create more personal and emotionally engaging virtual interactions, using large language models and related AI technologies. The service collects basic account information and conversation data to power these AI experiences and is operated by Luminarys Inc., which is identified as the data controller in its privacy policy.

A Luvea charge may appear on a bank or card statement when a user signs up for a paid subscription, purchases in‑app upgrades, or renews recurring access to premium AI companion features. Depending on how the subscription is set up, you might see a recurring monthly fee or periodic charges associated with changes to your plan. In some cases, small temporary authorization holds may appear when a payment method is first added or updated, and these typically fall off after your bank releases them. Third‑party reviewers have raised trust and fraud‑risk concerns about luvea.ai, so unexpected charges should be investigated promptly. ([scam-detector.com](https://www.scam-detector.com/validator/luvea-ai-review/?utm_source=openai))

If you do not recognize a Luvea transaction, first check whether you (or anyone with access to your device or email) recently created an account or started a trial or subscription through luvea.ai. You can review or cancel your subscription through the app or by contacting Luvea support, and you may also request data deletion or account closure. ([luvea.ai](https://luvea.ai/legal-information/privacy-policy?utm_source=openai)) If you still believe a charge is unauthorized, contact your card issuer to dispute the transaction and consider blocking the card. Be cautious about sharing payment details on any site with low trust‑score ratings, and always keep copies of emails, receipts, and screenshots of your account settings when resolving billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Luvea.

  1. DBT CRD 2211 06/02/26 14754911 LUVEA.AI WILMINGTON DE C#6375

Frequently Asked Questions

Why do I see a charge from Luvea or luvea.ai on my card statement?

A charge from Luvea/luvea.ai typically indicates that someone used your card to pay for a Luvea AI companion subscription or other in‑app purchase on their website or app. Check whether you, a family member, or anyone with access to your phone or email recently signed up for an AI companion service or accepted a free trial that converted into a paid plan.

Is Luvea a subscription service, and how often will I be billed?

Luvea operates on a subscription model for access to premium AI companion features, so you may be billed on a recurring basis (for example, monthly) until you cancel. The exact amount and billing interval depend on the plan chosen at sign‑up; you can confirm this by reviewing your account or the original confirmation email from luvea.ai.

How do I cancel my Luvea subscription so I stop being charged?

To cancel, log into your Luvea account via the app or luvea.ai, go to your account or billing/subscription settings, and choose the option to cancel or turn off auto‑renew. If you subscribed through a mobile app store, you may need to cancel via your Apple App Store or Google Play subscriptions page. After cancellation, you should retain access until the end of the current billing period, but no new renewal should be charged.

How can I request a refund for a Luvea charge I didn’t intend or recognize?

If you believe a Luvea charge was made in error, start by contacting Luvea support using the support email listed in their privacy/legal pages (such as support@luvea.ai) and provide the transaction date, amount, and last four digits of the card, along with any account details you know. If Luvea does not respond or refuses a refund and you still believe the charge is unauthorized, contact your bank or card issuer to file a dispute and follow their instructions.

Why do I see a small temporary or duplicate Luvea charge on my account?

Small or duplicate‑looking Luvea amounts may be authorization holds placed by your card network when you first add a payment method or when Luvea verifies your card. These holds are usually released automatically by your bank within a few business days and do not result in permanent charges. If a pending amount posts and does not reverse, contact your bank and Luvea support for clarification.

How do I contact Luvea about a billing or account issue?

Luvea directs users with privacy and account questions to contact them via email, such as support@luvea.ai, as referenced in their privacy policy. ([luvea.ai](https://luvea.ai/legal-information/privacy-policy?utm_source=openai)) When you write, include your account email, approximate dates and amounts of charges, and a clear description of your issue to speed up resolution. If you do not receive a response within a reasonable time, escalate through your bank or card issuer.

Is Luvea safe and legitimate? I see warnings about luvea.ai online.

Independent scam‑checking and review sites have assigned luvea.ai a low trust score and published user reports alleging unauthorized charges and lack of response from support. ([scamdoc.com](https://www.scamdoc.com/view/2554971?utm_source=openai)) Because of these concerns, you should be cautious: verify that you intentionally created an account, ensure you are on the correct official domain (luvea.ai), and consider removing your payment method or canceling any subscription if you are uncomfortable with the risk.

What should I do if I suspect my card was compromised through Luvea?

If you suspect your card details were stolen or misused in connection with Luvea, immediately contact your bank or card issuer to report suspected fraud, request a card replacement, and dispute any unauthorized transactions. Then change passwords associated with your Luvea account and email, revoke any active subscriptions at luvea.ai, and monitor your statements closely for additional suspicious activity.

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