Make

Software96% confidence

Make (formerly Integromat) is a visual automation and integration platform that lets users connect apps and services to build automated workflows without coding.

Prague, Czech Republic
make.com
Owned by Celonis SE

About Make

Make (formerly known as Integromat) is a visual automation and integration platform that lets individuals, businesses, and developers connect their favorite apps and services into automated workflows—without writing code. From simple two‑step automations to complex, multi‑branch processes, Make supports hundreds of popular apps (like Google Workspace, Slack, HubSpot, Shopify, and many more) as well as custom APIs and webhooks. The company is headquartered in Prague, Czech Republic, and serves a global customer base ranging from freelancers and small businesses to large enterprises that rely on Make to streamline operations, reduce manual work, and integrate data between tools.

A Make charge may appear on your bank or card statement if you created an account at make.com and subscribed to a paid plan, purchased extra operations (usage), upgraded from a free plan, or moved from a trial to a paid subscription. Common scenarios include monthly or annual subscription renewals for plans such as Free (with paid add‑ons), Core, Pro, Teams, or Enterprise, as well as overage charges if you exceeded the operations or data transfer limits included in your plan. You may also see temporary authorization holds when you first add or update a payment method, or when Make’s billing provider verifies your card, which usually drop off automatically after a few days if not captured as an actual payment.

If you’re unsure why you were charged by Make, first log into your account at make.com and check the Billing or Subscription section to see your active plan, invoices, and payment history. Compare the billing date and amount listed there with the charge on your statement, and keep an eye out for charges that may appear as “MAKE.COM”, “MAKE*SUBSCRIPTION”, or similar descriptors. If you still have questions, you can contact Make’s support team through the help center at help.make.com or via the in‑product support option, providing the last 4 digits of your card, the transaction date, amount, and currency. Many issues—such as duplicate subscriptions under different email addresses, overage charges, or unexpected renewals—can be resolved by reviewing account ownership, cancelling unused subscriptions, or requesting a refund where eligible according to Make’s current refund and cancellation policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Make.

  1. WWW.MAKE.COM +12128470692 US

Frequently Asked Questions

What are the typical subscription prices for Make, and what might I be paying for?

Make offers several plans, commonly including Free, Core, Pro, Teams, and Enterprise tiers. Paid plans typically start in the low‑to‑mid tens of US dollars per month for Core and increase based on higher operation limits, advanced features, and team collaboration tools; annual billing usually lowers the effective monthly price. Your charge may reflect your base subscription, any plan upgrade or downgrade, or add‑on usage (extra operations or data transfer). For the most accurate and current pricing, check the Billing or Pricing page after logging into your account at make.com.

Why did I get a Make charge after using a free or trial account?

If you started on a free plan or time‑limited trial and later upgraded to a paid plan, your card will be charged when the trial ends or immediately at the time of upgrade, depending on the offer. In some regions, Make may ask you to add a card to secure trial access; if you don’t cancel before the trial period ends, it converts into a paid subscription and bills automatically. Review your plan type and renewal date under Billing in your Make account to confirm whether this charge is linked to a trial conversion.

Why do I see a smaller or unusual Make charge, or multiple charges in the same month?

You may see smaller Make charges if you purchased extra operations, changed plans mid‑cycle (resulting in a prorated charge), or if taxes/VAT were added based on your location. Multiple charges in the same month can happen when you upgrade or downgrade plans partway through the billing period, or when a failed payment is retried and then succeeds. You might also notice a small temporary authorization hold when adding a new card; this is only to verify your payment method and should be released automatically within a few business days if not captured.

How do I cancel my Make subscription so I stop getting charged?

Log into your account at make.com, go to the Billing or Subscription section, and select the option to downgrade to the Free plan or cancel your paid subscription. Cancellation usually takes effect at the end of your current billing period, meaning you retain access until that date and then won’t be billed for subsequent cycles. Ensure you complete all steps in the cancellation process and check for confirmation by email or in your billing dashboard. If you manage Make through a reseller or marketplace, you may need to cancel through that provider instead.

How can I request a refund for a Make charge I don’t recognize or no longer need?

Make’s ability to issue refunds depends on its current refund policy, the time since the charge, and whether the service was used during the billing period. If you believe a charge is an error or you forgot to cancel, contact Make support via help.make.com or through the in‑app support form and provide the transaction date, amount, currency, and the email(s) you might have used to sign up. They can help verify which account is associated with the charge and advise whether a full or partial refund is possible. If the charge appears fraudulent and you have no Make account at all, contact both Make’s support and your bank or card issuer immediately.

How can I check which Make account or workspace is associated with this charge?

Start by signing into make.com with your main email address and visiting the Billing section to see if the charge matches your invoices. If you manage multiple organizations or workspaces within Make, verify each one’s subscription status and owner, as charges might be billed under a team or company workspace rather than your personal one. If you suspect the charge is linked to a different email, contact Make support and provide billing details so they can help locate the corresponding account, subject to security and privacy checks.

Why is there a pending or $0–$2 Make charge on my card?

This is usually a temporary authorization that Make’s payment processor places when you add or update your card or when it needs to verify your payment method. These verification holds typically range from $0 to a few dollars and should disappear automatically from your online banking or statement within a few business days if they are not converted into an actual charge. If a small authorization remains in a pending state for longer than a week, contact your bank or card issuer and, if needed, reach out to Make support with a screenshot of the transaction.

How can I contact Make about a billing or charge issue?

For billing questions, visit help.make.com and search for “billing” or “payments,” then use the contact or submit‑a‑request option to reach the support team. You can also access support directly from within the Make app when logged in, which ensures your message is tied to the correct account. When contacting them, include the date, amount, currency, the statement descriptor (such as “MAKE.COM”), and any invoice numbers from your Billing page to speed up resolution.

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