Malolo Poke

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Malolo Poke is a Hawaiian-inspired poke bowl eatery based in the Brisbane area, serving customizable bowls and signature combinations made with fresh seafood, meats, and salad ingredients.

Brisbane, Queensland, Australia
malolo.com.au

About Malolo Poke

Malolo Poke is a Hawaiian‑inspired poke bowl eatery based in Brisbane, Queensland, Australia. They specialise in fresh, made‑to‑order bowls featuring seafood such as salmon and tuna, as well as chicken, tofu, and other protein options, served over rice or salad with a wide range of sauces and toppings. Guests can choose from signature bowl combinations or fully customise their own, and many locations also offer extras like drinks and sides. Orders can typically be placed in‑store, online via their website (malolo.com.au), or through major food delivery platforms.

A Malolo Poke charge may appear on your bank or card statement after you purchase food or drinks at one of their Brisbane locations, place an online order for pickup or delivery, or order through a third‑party delivery app that bills under the Malolo Poke name. Charges are usually for individual meals or group orders, and may include add‑ons, delivery fees, or surcharges (such as weekend or public holiday surcharges where applicable). You might also see small temporary “pending” amounts if Malolo Poke or a connected ordering platform places an authorization hold to confirm your card, especially for online orders. In most cases, there are no subscriptions involved—these are one‑time restaurant transactions—though you could see more frequent charges if you order regularly.

If you’re unsure about a Malolo Poke charge, first check recent food orders you or anyone sharing your card may have placed in‑store, via malolo.com.au, or through apps like Uber Eats, DoorDash, or Deliveroo. Compare the date and amount on your statement with email confirmations, app order histories, and till receipts. If something still doesn’t match, visit malolo.com.au and use their contact or feedback page to reach the store or support team with your name, charge amount, and transaction date so they can look it up. For disputed or fraudulent transactions that cannot be resolved with the restaurant, contact your bank or card issuer to report the charge and request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Malolo Poke.

  1. MALOLO POKE Brisbane AUS

Frequently Asked Questions

Why do I see a charge from MALOLO POKE or MALOLO POKE BRISBANE on my statement?

This charge usually comes from purchasing food or drinks at a Malolo Poke location in Brisbane or ordering online for pickup or delivery. It may also appear if you ordered Malolo Poke through a delivery service where the restaurant name shows on your bank statement instead of the app. Review your recent meal orders around the transaction date, including any orders placed by family members using your card.

What are typical prices for a Malolo Poke order, and why might my amount be higher than a base bowl price?

Malolo Poke bowl prices generally fall in the mid‑range for fast‑casual meals in Australia, often around AUD $15–$25 per person depending on size, protein choice, and extras. Your total may be higher if you added premium toppings, extra protein, drinks, or sides, or if the order included delivery fees, service fees, or surcharges applied by a third‑party app. Check your itemised receipt or order confirmation email from malolo.com.au or your delivery app for a full breakdown of the amount.

Does Malolo Poke offer subscriptions or recurring meal plans that would bill me regularly?

Malolo Poke primarily processes one‑time charges for individual food orders and does not typically run ongoing subscription meal plans for consumers. If you see repeated charges, it’s likely due to multiple separate visits or online orders, or recurring workplace/group orders placed using the same card. Verify each charge against your order history in your delivery apps, your email inbox, and any corporate catering arrangements you might have.

Why do I see a small pending Malolo Poke charge that later disappears or changes amount?

When you place an online order or pay through certain apps, a small authorization hold or a pre‑authorised amount may be placed on your card to confirm it’s valid. This can show as a temporary pending charge, sometimes slightly different from your final bill. Once the order is completed and the exact total is confirmed (including any adjustments or tips supported by the platform), the pending hold is replaced by the final transaction, and the original hold should drop off within a few business days.

How can I get a copy of my Malolo Poke receipt or check what was included in the charge?

If you ordered in‑store, your paper receipt is the most direct record of the transaction; some card terminals also allow digital receipts to be sent by SMS or email. For online or delivery orders, log into the platform you used—malolo.com.au, Uber Eats, DoorDash, Deliveroo, or another partner—and review your past orders to see itemised receipts and totals. If you can’t retrieve it, use the contact form on malolo.com.au with the date, time, and amount so the team can try to locate the transaction.

How do I resolve an incorrect Malolo Poke charge or request a refund or adjustment?

First, contact Malolo Poke directly using the contact or feedback section on malolo.com.au, or by reaching out to the specific store you visited if those details are provided on your receipt. Explain the issue (for example, double charge, incorrect items, or being charged after an order was cancelled) and provide your name, approximate time, and exact amount billed. If you ordered via a delivery app, you may need to request a refund or credit through that app’s help/support section, as they often manage the payment and refund process on behalf of the restaurant. If you believe the charge is fraudulent and cannot resolve it with the merchant or platform, contact your bank or card issuer to dispute the transaction.

How can I contact Malolo Poke about a bank charge I don’t recognise?

Go to malolo.com.au and look for the Contact, Locations, or Feedback section to find the best way to reach their team—typically via an online form or store contact details. When you get in touch, include a screenshot or description of how the charge appears on your statement, the last four digits of the card used, and the date and amount of the transaction. This information helps them search their payment records and confirm whether the charge is linked to an order at one of their Brisbane locations.

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