About Malwarebytes
Malwarebytes is a cybersecurity company known for its anti-malware and endpoint protection products that help protect computers and mobile devices from viruses, ransomware, spyware, and other online threats. Its offerings include Malwarebytes Premium for home users, as well as advanced endpoint protection and incident response solutions for businesses. Customers typically purchase and manage licenses through malwarebytes.com, where they can download software, activate subscriptions, and manage their accounts.
A charge labeled “CBI*MALWAREBYTES.COM” on your card statement usually indicates a purchase or renewal of a Malwarebytes subscription, such as Malwarebytes Premium or a multi-device license. It may also represent a business license purchase, an automatic renewal, or a free-trial conversion to a paid plan. The “CBI*” and the Chicago, IL reference are related to the payment processor or billing entity, while the actual merchant is Malwarebytes.
If you don’t recognize the charge, first log into your Malwarebytes account at my.malwarebytes.com (or check the email used at purchase) to review your subscriptions, invoices, and renewal dates. Look for order confirmation emails from Malwarebytes or its billing partners. If you still have questions, you can contact Malwarebytes support through their official support portal, where you can submit a ticket or use self-service options to manage or cancel subscriptions, request refunds (when eligible), and resolve duplicate or unauthorized charges.