Marae Izakaya

Restaurant95% confidence

Marae Izakaya is a modern kaiseki-style Japanese restaurant and sushi train offering premium sashimi, sushi, yakiniku, and a curated selection of sake and beer, located in Chadstone Shopping Centre.

Chadstone, Victoria, Australia

About Marae Izakaya

Marae Izakaya is a contemporary Japanese restaurant located in Chadstone Shopping Centre in Chadstone, Victoria, Australia. Inspired by both traditional kaiseki dining and casual izakaya culture, Marae Izakaya offers premium sashimi, nigiri and sushi-train style plates, alongside charcoal-grilled yakitori, yakiniku dishes, and shared small plates. The restaurant also features a carefully curated drinks list, including Japanese sake, shochu, craft beer and whisky, served in a relaxed, modern setting suitable for both casual lunches and special-occasion dinners.

A charge from “Marae Izakaya,” “Marae Izakaya Chadstone,” or a similar description will typically appear on your bank or card statement after you dine in, order takeaway, or pay for drinks or food at the restaurant. Charges may also appear if you place an order through their website or a connected ordering platform, pay a deposit when making a booking for a large group, or settle a bill that includes service, surcharges, or public holiday/weekend loadings (common in Australia). In some cases, you might see a pre-authorisation or temporary hold if your card was used to secure a reservation, open a bar tab, or if your bank places a hold before finalising the transaction amount.

If you’re unsure about a Marae Izakaya charge, first check your recent visits to Chadstone Shopping Centre, any dining bookings you made, and receipts in your email or text confirmations from the date of the charge. Compare the transaction date and amount with your dining receipt, any shared-group payments, or food/drink orders placed via their website or delivery partners. To resolve questions, contact the restaurant directly using the phone or email listed on maraeizakaya.com, providing the transaction date, amount, and the last four digits of your card so staff can locate the payment in their system. For incorrect charges, duplicate payments, or billing errors, your bank can also assist with disputes if you cannot resolve it directly with the venue.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Marae Izakaya.

  1. IZAKAYA MARAE SYDNEY AUS

Frequently Asked Questions

Why do I see a charge from Marae Izakaya on my card statement?

This charge usually corresponds to a dine-in meal, sushi train visit, or drinks bill you settled at Marae Izakaya in Chadstone Shopping Centre. It may also be linked to a booking deposit, a takeaway order, or a payment processed through their website or a partner ordering platform on the same date. Check your calendar and any email/SMS booking confirmations around the transaction date to match it with a visit or reservation.

What are typical charge amounts from Marae Izakaya?

Typical transaction amounts can range from around AUD $25–$50 for a quick solo sushi train or lunch, up to AUD $80–$150+ for dinner with multiple courses and drinks for two people. Large group bookings, shared platters, premium sashimi and sake can result in higher totals, especially if a minimum spend applies. If the amount seems higher than expected, consider whether you paid for a group, added drinks, or a surcharge (such as public holiday or weekend) was applied.

Why is there a higher amount than my food bill from Marae Izakaya?

In Australia, restaurants commonly apply weekend, public holiday, or credit card surcharges, which may cause your final charge to be slightly higher than menu prices. If you left a tip via card or paid for multiple people at the table, this will also increase the total. Review your printed or emailed receipt to see a breakdown of the bill, including any surcharges, tips, or extra items added at the time of payment.

Does Marae Izakaya place pre-authorisation holds or deposits on my card?

Marae Izakaya may use a booking or reservation system that takes your card details to secure large-group bookings or peak-time reservations. In some cases, this can appear as a temporary pre-authorisation or a small deposit on your statement, which is later applied to your final bill or released if you cancel within their policy. Temporary holds typically disappear from your online banking within a few business days if they are not converted into a completed charge.

I was charged by Marae Izakaya but don’t remember dining there—what should I do?

First, check with family members or anyone else who might use your card (for example, a partner who paid for a group meal) and review your calendar or maps history for a visit to Chadstone Shopping Centre on or near that date. If you still don’t recognise the charge, contact Marae Izakaya using the details on maraeizakaya.com and provide the exact date, amount, and the last four digits of your card so they can look up the transaction. If the restaurant cannot locate the charge or you suspect fraud, contact your bank immediately to report and dispute the transaction.

How do I get a copy of my receipt or invoice from Marae Izakaya?

If you paid in person and didn’t receive or have misplaced your receipt, you can request a copy by contacting the restaurant directly via phone or email. Provide the approximate date and time of your visit, the amount charged, how you paid (credit/debit card), and the last four digits of your card so staff can locate the transaction in their POS system. They can usually email you a copy of the tax invoice for your records or expense claims.

How can I resolve an incorrect or duplicate charge from Marae Izakaya?

If you believe you’ve been overcharged, billed twice, or charged an incorrect amount, contact Marae Izakaya as soon as possible with details of the charge and any receipts you have. The restaurant can review their payment records and, if an error is confirmed, process a partial or full refund back to the same card used for payment. If you’re unable to resolve it directly with them, your bank or card issuer can assist with raising a dispute or chargeback.

Can I cancel or change a reservation that required card details or a deposit at Marae Izakaya?

Many restaurants at busy centres like Chadstone require card details or a deposit for larger bookings and have a cancellation policy tied to that. Check your booking confirmation email for specific terms, including cut-off times for cancellations or reductions in numbers without penalty. To avoid a no-show or late-cancellation fee appearing as a charge from Marae Izakaya, contact the restaurant promptly via the details in your confirmation if your plans change.

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