Marwill

Home & Garden86% confidence

Marwill Pty Ltd (trading as Marwill Mongrel Shop) is a local electrical and refrigeration contracting business in Julia Creek, Queensland, that operates a retail store selling hardware, camping and electrical goods, tyres, batteries, oils and general home and automotive supplies.

Julia Creek, Queensland, Australia
marwill.com.au

About Marwill

Marwill Pty Ltd, trading as Marwill Mongrel Shop, is a locally owned electrical and refrigeration contracting business based in Julia Creek, Queensland, Australia. In addition to its trade services, Marwill operates a physical retail store that supplies hardware, camping and outdoor gear, electrical goods, tyres, batteries, oils, and a wide range of general home, farm and automotive supplies. The business primarily serves local residents, regional properties, travellers and small businesses in and around Julia Creek, and focuses on practical, everyday products and on-site service work such as electrical and refrigeration repairs and installations.

A charge from Marwill (or "Marwill Mongrel Shop" / "Marwill Pty Ltd") may appear on your bank or card statement when you’ve made an in‑store purchase, paid for electrical or refrigeration service work, settled an account invoice, or bought parts or supplies over the phone. Depending on how your bank formats merchant names, you might see something like "MARWILL MONGREL SHOP JULIA CREEK" or a similar descriptor. Charges are typically one‑off transactions for goods or services, but you might also see periodic charges if you have an ongoing trade account or are paying off regular service work for a business or property. Some banks may briefly show a small pending authorisation when your card is first processed, which is later replaced by the final amount.

If you don’t recognise a Marwill charge, start by checking any recent purchases of hardware, camping gear, tools, electrical items, tyres, batteries, oils, or recent service calls for electrical or refrigeration work at your home, business or property. Look for paper receipts from their Julia Creek store or tax invoices sent by email or post. To resolve questions, contact Marwill directly using the phone number or contact form listed on marwill.com.au, and provide the transaction date, amount, and the name on the card; they can usually look up the sale or job invoice. If you suspect an error (for example, being charged twice, incorrect amount, or a charge after paying by another method), speak with Marwill first to request clarification or a correction, and then follow up with your bank if the issue cannot be resolved with the merchant.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Marwill.

  1. MARWILL PTY LTD JULIA CREEK AUS

Frequently Asked Questions

Why do I see a charge from MARWILL or MARWILL MONGREL SHOP on my bank statement?

This charge usually relates to a purchase made at Marwill Mongrel Shop in Julia Creek or payment for electrical or refrigeration services provided by Marwill Pty Ltd. Common transactions include hardware or camping supplies, electrical parts, tools, tyres, batteries, oils, or payment of a service invoice. If someone in your household or business purchased supplies or authorised a service call, it may appear under this merchant name. Check with anyone who has access to the card, and review recent receipts or invoices from Julia Creek.

Does Marwill offer subscriptions or recurring billing, and why might I see regular charges?

Marwill is primarily a retail and trade services business and does not typically sell digital subscriptions like streaming or app services. However, if you have a trade or business account and pay invoices on a regular schedule (for example, monthly or as jobs are completed), you may see periodic charges when invoices are processed. These recurring-looking charges are usually separate invoice payments rather than an automatic subscription. If you’re unsure why a pattern of charges is appearing, contact Marwill and ask for a statement of your account or recent invoices.

What are common amounts Marwill charges, and why can they vary so much?

Amounts from Marwill can range from small purchases, such as basic hardware, batteries or oils, to larger invoices for electrical or refrigeration work, tyres, or bulk supplies. In-store purchases are typically rounded retail amounts, while service invoices may include labour, call-out fees, and parts, resulting in higher totals. If the amount seems unusually high for what you recall buying, request a copy of the tax invoice from Marwill to see a detailed breakdown of items and services included.

Why do I see a pending or small temporary charge from Marwill that later disappears or changes?

Some banks show a temporary authorisation when your card is first processed at Marwill’s EFTPOS terminal. This might appear as a small test amount or as a pending transaction before the final total is settled. Once the transaction is fully processed, the pending authorisation should drop off and be replaced by the correct final charge. If a pending amount doesn’t clear or you appear to have been charged twice, contact both Marwill and your bank with the transaction details.

How can I get a copy of my receipt or invoice for a Marwill charge I don’t recognise?

You can request a copy of your receipt or tax invoice directly from Marwill by contacting the store or office using the details on marwill.com.au. Provide the transaction date, approximate time, amount, and the last four digits of the card used so they can locate the sale in their system. For service work, it helps to mention the property address or job description (e.g., refrigeration repair, electrical installation). They can then email or print a copy of the invoice for your records and help clarify any confusion.

How do I dispute a Marwill charge or ask for a refund or correction?

If you believe you were overcharged, charged twice, or billed for something you didn’t receive, contact Marwill first and explain the issue, referencing your receipt or bank statement. In many cases they can correct mistakes by issuing a partial or full refund back to the original payment method or providing a credit note, depending on the situation and their returns policy. For goods returns, you may need to bring the product and proof of purchase to the store. If you can’t resolve the issue with Marwill, you can then raise a dispute with your bank or card issuer, providing any correspondence and documentation.

How can I confirm the charge is really from Marwill and not a fraudulent transaction?

Check the merchant descriptor on your bank statement—it will usually mention "MARWILL", "MARWILL MONGREL SHOP" or a similar wording along with "Julia Creek" or an Australian location. Compare the transaction date with any visit to Julia Creek, service call at your property, or phone order for parts and supplies. If you still don’t recognise it, call Marwill using the phone number listed on their official website (marwill.com.au), not one from an unsolicited message, and ask them to look up the transaction. If they cannot find a matching sale, contact your bank immediately to report potential fraud.

Can I cancel ongoing work or stop future charges from Marwill?

Because Marwill works mainly on a job-by-job or invoice basis, there is usually no automatic subscription you need to cancel. If you have authorised ongoing service work, a standing account, or a quote that has turned into scheduled jobs, you’ll need to contact Marwill directly to change or cancel future work. For any direct debit or stored card arrangement you may have set up with them, ask for written confirmation that it has been cancelled and monitor your bank statements to ensure no further charges are processed.

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