MEIQ Systems AB

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MEIQ Systems AB is a Swedish technology company based in Malmö that develops WEIQ, a digital ordering and payment platform used by restaurants, bars, and similar venues.

Malmö, Sweden
weiq.tech

About MEIQ Systems AB

MEIQ Systems AB is a Swedish software company headquartered in Malmö that develops and operates WEIQ, a menu, ordering, and payment platform for the hospitality industry. The company provides mobile and web-based tools that let guests browse menus, place orders, and pay directly from their phones. Its platform is used by restaurants, bars, food halls, event venues, and related sellers, and powers several branded apps such as WEIQ, Kajen, Busfabriken, Malmö Saluhall, and Easy Order Destination Gotland.([weiq.tech](https://weiq.tech/en/terms-and-conditions/?utm_source=openai))

A charge from “meiq systems ab malmo” on a card statement typically relates to an order or ticket purchase made through the WEIQ platform or one of the affiliated apps. When a guest orders food, drinks, or tickets via a participating venue’s WEIQ-powered system, MEIQ Systems AB is the party that technically processes and is responsible for the payment, so their corporate name may appear as the merchant of record rather than the individual restaurant or bar. This can include one‑time in‑venue purchases, click‑and‑collect orders, or tickets for events sold through the platform.([weiq.tech](https://weiq.tech/en/terms-and-conditions/?utm_source=openai))

If you don’t recognize a MEIQ Systems AB charge, first check recent visits to restaurants, bars, food halls, or venues where you may have ordered or paid via a QR code, app, or self-service ordering solution; your receipt or confirmation email will usually mention WEIQ or the specific venue name. You can also review confirmation emails and in‑app order history from WEIQ or related apps. For unresolved issues, MEIQ Systems AB provides support and can be contacted via email (support@weiq.tech or info@weiq.tech) or through the support pages on their website; they can help trace the specific venue and order associated with a transaction so you can dispute, adjust, or request a refund if appropriate.([weiq.tech](https://weiq.tech/en/general-terms-and-conditions/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MEIQ Systems AB.

  1. meiq systems ab malmo

Frequently Asked Questions

Why do I see a charge from MEIQ Systems AB or "meiq systems ab malmo" on my card statement?

This charge usually comes from placing an order or buying tickets through the WEIQ platform or one of its affiliated apps at a restaurant, bar, food hall, or venue. MEIQ Systems AB operates the platform and often appears as the merchant of record instead of the individual venue name. Check recent visits where you ordered via QR code, tabletop ordering, or an app mentioning WEIQ or similar branding.

How can I confirm which restaurant or venue a MEIQ Systems AB charge is linked to?

Look for your digital receipt or order confirmation email from the time of the charge; it should list both the venue and that the order was processed via WEIQ or a related app. You can also open the WEIQ (or associated) app and review your order history for the same date and amount. If you still can’t identify it, contact MEIQ Systems AB support with the transaction time, amount, and last four digits of your card so they can trace it to a specific seller.([weiq.tech](https://weiq.tech/en/terms-and-conditions/?utm_source=openai))

Can recurring or subscription-like charges come from MEIQ Systems AB?

Most charges from MEIQ Systems AB are one‑time payments for food, beverages, or tickets made through the WEIQ platform. However, if a venue sells passes, prepaid cards, or recurring event access through WEIQ, you could see repeated charges. Review the relevant venue’s terms in your confirmation email or in-app details, and contact the venue or MEIQ Systems AB support if you believe a recurring charge is incorrect.

How do I request a refund for an order paid via MEIQ/WEIQ?

Refunds for orders placed through WEIQ are generally handled by the seller (the restaurant, bar, or venue) because they control fulfillment and cancellation policies. Start by contacting the venue directly using the details on your receipt. If you cannot reach them or need technical help with a failed or duplicated transaction, you can contact MEIQ Systems AB via support@weiq.tech or their support page, providing your order ID and transaction details.([weiq.tech](https://weiq.tech/en/purchase-terms-and-conditions/?utm_source=openai))

What if I placed an order in a WEIQ-powered app but nothing was delivered or prepared?

If your order was not delivered or prepared, show your digital receipt or in-app order screen to the venue staff on-site and ask them to check their WEIQ system. If the venue cannot resolve it or you have already left, contact the venue using the contact details in your receipt. If the problem persists, contact MEIQ Systems AB support with your order reference, venue name, and payment details so they can investigate and, if applicable, coordinate with the seller on a refund or correction.([weiq.tech](https://weiq.tech/en/terms-and-conditions/?utm_source=openai))

Why do I see a pending or small test amount related to MEIQ Systems AB?

When you first add or use a payment card in a WEIQ-powered flow, the payment system may place a temporary authorization hold or a small test amount to verify the card. These holds usually never post as final charges and disappear automatically after a few days. If a small or duplicate pending amount does not clear after a week, contact your bank and optionally MEIQ Systems AB support with the transaction details.

How can I contact MEIQ Systems AB about a charge I don’t recognize?

You can contact MEIQ Systems AB using the support email addresses listed on their website, typically support@weiq.tech or info@weiq.tech, and by using the contact or support forms on weiq.tech. Include the transaction date, amount, last four digits of your card, and any screenshots of your statement so they can more quickly trace the transaction and advise you on next steps.([weiq.tech](https://weiq.tech/data-protection/?utm_source=openai))

Where can I find receipts for purchases made through WEIQ or MEIQ Systems AB?

Receipts are usually sent to the email address or phone number you provided when placing the order in the WEIQ app or venue-branded app. Some venues also allow you to view previous receipts within the app itself. Search your email for the venue name, WEIQ, or MEIQ Systems AB around the transaction date. If you are unable to locate a receipt, contact the venue first, then contact MEIQ Systems AB support with your transaction details for assistance.

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