Menchie's Frozen Yogurt

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Menchie's Frozen Yogurt is a self-serve frozen yogurt chain offering a variety of frozen yogurt flavors, toppings, and frozen treats.

Encino, California, USA
menchies.com

About Menchie's Frozen Yogurt

Menchie's Frozen Yogurt is a self-serve frozen yogurt franchise where guests can mix and match different frozen yogurt flavors and add a wide selection of toppings, then pay by weight. Stores typically offer rotating flavors, dairy-free and low-fat options, and a large toppings bar that includes fruit, candy, nuts, sauces, and more. The Belmont, California reference in the descriptor indicates the specific store location where the purchase was made, but the brand is part of the larger Menchie's Frozen Yogurt chain.

This charge would appear on your card statement when you purchase frozen yogurt, toppings, or related items (such as cakes or pre-packed treats) at a Menchie's location, in this case in Belmont, CA. The total is usually based on the weight of your cup plus any additional items you buy, and may also include tax. If you used a card to prepay a cake order, catering order, or gift card, that payment may also show up under a similar descriptor.

If you have questions about this charge, start by checking your recent receipts or bank app for the date and time of the transaction and whether you visited a Menchie's around then. You can contact the specific Menchie's store shown on your receipt, or use the store locator on the Menchie's website to find the Belmont, CA location and its phone number. For disputes or potential fraud, you can also reach out to your card issuer after confirming with any family members who might have used your card, especially teens or children who frequent frozen yogurt shops.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Menchie's Frozen Yogurt.

  1. MEN088 MENCHIES BELMONT V 068880022 BELMONT CA

Frequently Asked Questions

Why does my statement show MENCHIES BELMONT CA instead of Menchie’s Frozen Yogurt?

Card processors often shorten merchant names and include the city. “MENCHIES BELMONT CA” refers to the Menchie’s Frozen Yogurt store located in Belmont, California, where you made an in-person purchase.

How is pricing calculated at Menchie’s Frozen Yogurt?

Most Menchie’s locations, including Belmont, charge by weight. You fill your cup with frozen yogurt and toppings, and the final price is determined by the total weight at the register plus applicable sales tax. Some specialty items like cakes or pre-packed pints have fixed prices.

Could this charge be for a Menchie’s frozen yogurt cake or special order?

Yes. If you ordered a frozen yogurt cake, catering, or large pre-order from the Belmont Menchie’s, the payment may appear under the same MENCHIES BELMONT CA descriptor on your statement, sometimes on the date you placed or picked up the order.

How can I get a receipt or verify the amount charged by Menchie’s Belmont?

You can check any paper or email receipt from your visit, then match the date and total to your statement. If you no longer have the receipt, call the Belmont Menchie’s store directly (contact details are available via the store locator on menchies.com) with the date, approximate time, and last four digits of your card to request a copy or verification of the transaction.

Does Menchie’s place temporary holds or pending charges on my card?

Menchie’s transactions are typically processed as standard point-of-sale purchases without extra holds. However, depending on your bank, you may see a pending amount immediately after the purchase that later finalizes to the exact sale total once it’s fully processed.

How do I resolve a billing error or incorrect amount from Menchie’s Belmont?

Contact the Belmont Menchie’s store as soon as you notice the issue, ideally with your receipt and statement details in hand. They can review the transaction and, if an error is confirmed, process a refund or adjustment. If the issue can’t be resolved with the store, you can then open a dispute with your card issuer.

Can someone else in my family have caused this Menchie’s charge?

Yes. Many Menchie’s customers are families and teens, so it’s common for a spouse, child, or other authorized card user to make a purchase that appears as MENCHIES BELMONT CA. Check with anyone who has access to your card before assuming the charge is unauthorized.

How can I contact Menchie’s corporate if I can’t resolve an issue with the Belmont store?

If the local store can’t resolve your concern, you can use the contact form or customer service information on menchies.com to reach Menchie’s corporate support. Provide details such as the store location (Belmont, CA), transaction date, amount, and last four digits of your card so they can investigate further.

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