Mesh

Software80% confidence

Mesh (formerly Clay) is a personal contacts and relationship management app that helps you organize, enrich, and stay in touch with your personal and professional network. Charges from "CLAY" or "Clay Software Inc" on a card are typically subscription or in‑app payments for this service.

New York, NY
me.sh
Owned by Automattic Inc.

About Mesh

Mesh, formerly known as Clay, is a personal CRM (customer relationship management) and contacts app designed to give individuals a unified, searchable view of everyone they know. It automatically pulls in contacts and activity from sources like your address book, email, calendar, and social accounts, and enriches them with additional details so you can remember who people are, how you met, and when you last interacted. The product was originally launched as Clay at clay.earth by Clay Software, Inc., and was acquired by Automattic in June 2025; in 2026 the product was rebranded to Mesh and now lives at me.sh, with Clay Software, Inc. remaining the legal entity and App Store seller for the app.([cbinsights.com](https://www.cbinsights.com/company/clay-7?utm_source=openai))([terachat.co](https://terachat.co/blog/clay-mesh-personal-crm/?utm_source=openai))([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))([crunchbase.com](https://www.crunchbase.com/organization/clay-earth?utm_source=openai))

A charge showing simply as "CLAY" or "Clay Software Inc" on a bank or card statement is usually for a Mesh/Clay subscription or in‑app purchase. Mesh offers a free tier plus paid memberships billed monthly or annually (for example, on iOS: a recurring monthly membership around $19.99 and an annual option around $119.99, though exact amounts can vary by platform, currency, and current pricing).([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai)) Users may also see small test or authorization amounts when first adding a card, which are reversed, or prorated charges if they upgrade plans mid‑cycle. Historical charges may still show the older "CLAY" descriptor even though the product branding is now Mesh.

If you have questions about a Mesh/Clay charge, the best first step is to sign into your Mesh (formerly Clay) account on the web or app and check the billing or subscription section, where you can view your current plan, renewal date, and invoices or receipts. If you subscribed via the Apple App Store or another app marketplace, your subscription and billing will usually be managed through that store’s subscription settings rather than directly on Mesh’s website. For direct subscribers, you can contact support (e.g., via the care@clay.earth or similar support emails linked from the app and site) with the last four digits of the charged card, billing email, and the dates/amounts of the unexpected transaction to request clarification or a refund review.([nz.trustpilot.com](https://nz.trustpilot.com/review/clay.earth?utm_source=openai))([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))([crunchbase.com](https://www.crunchbase.com/organization/clay-earth?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mesh.

  1. CLAY

Frequently Asked Questions

Why does my bank statement just say "CLAY" or "Clay Software Inc" but the app is called Mesh?

Mesh is the new name for the personal CRM app formerly known as Clay. The underlying company and legal entity are still Clay Software, Inc., and many banks continue to use the older "CLAY" or "Clay Software Inc" descriptor on card statements. If you have an active Mesh/Clay account, that subscription is the most likely source of this charge.([terachat.co](https://terachat.co/blog/clay-mesh-personal-crm/?utm_source=openai))([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))([crunchbase.com](https://www.crunchbase.com/organization/clay-earth?utm_source=openai))

What are the typical amounts Mesh (formerly Clay) charges for subscriptions?

Typical consumer charges correspond to Mesh membership plans, such as a monthly subscription around $19.99 or an annual plan around $119.99 when purchased through the Apple App Store, with similar pricing on the web depending on currency and promotions.([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai)) If your charge matches one of these amounts (or their local‑currency equivalents), it is likely your Mesh/Clay membership renewing.

How do I cancel my Mesh/Clay subscription so future "CLAY" charges stop?

If you subscribed directly on the Mesh/Clay website, log in to your account, go to Settings or Billing, and downgrade or cancel your paid plan; your access will usually continue until the end of the current billing period. If you subscribed through the Apple App Store, open your Apple ID subscriptions, locate "Mesh: Contacts + CRM," and tap Cancel; Apple will stop future renewals on your card while leaving access active until the paid term ends.([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))

How can I get a refund for a Mesh/Clay charge I didn’t expect?

For web‑billed accounts, sign in to Mesh/Clay, confirm which plan you’re on and when it renewed, then contact support using the email listed in the app or on the site (historically care@clay.earth) with your account email, the last four digits of the card, and the date and amount of the charge. They can review whether you’re eligible for a refund under their current refund policy. If the charge was through the Apple App Store, you typically need to request a refund directly from Apple’s "Report a Problem" page using your Apple ID.([nz.trustpilot.com](https://nz.trustpilot.com/review/clay.earth?utm_source=openai))([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))

I signed up for a free trial—why was I billed by CLAY without clear notice?

Some Mesh/Clay promotions require entering a card to start a trial and then convert automatically to a paid plan at the end of the trial if you do not cancel in time. In that case, your bank will show a "CLAY" or "Clay Software Inc" charge on the renewal date. Check your original welcome or billing emails and your account billing page to confirm when your trial started and ended; if you feel you were charged in error or without proper notice, contact Mesh/Clay support promptly with details to request a review.([nz.trustpilot.com](https://nz.trustpilot.com/review/clay.earth?utm_source=openai))([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))

Can Mesh/Clay place small temporary or duplicate‑looking charges on my card?

When you first add or update a payment method, Mesh/Clay or its payment processor may place a small authorization hold (often $0–$1 or a very small local amount) to verify your card, which should fall off automatically and never settle. You might also see a second charge when upgrading plans mid‑cycle that reflects a prorated amount. If you see multiple larger settled charges you don’t recognize, check your Mesh/Clay account for multiple workspaces or duplicate subscriptions and contact support to reconcile them.([apps.apple.com](https://apps.apple.com/us/app/mesh-contacts-crm/id1463073824?utm_source=openai))([crunchbase.com](https://www.crunchbase.com/organization/clay-earth?utm_source=openai))

How do I verify which account or workspace is tied to a specific CLAY charge?

Start by searching your email accounts (including work emails) for past messages from Clay or Mesh, such as sign‑up confirmations, billing receipts, or onboarding emails. Each will indicate the account email and sometimes the workspace name being billed. Then log into that account and open the Billing or Plan page to confirm the active subscription and renewal date. If you can’t find the matching account, send the transaction details to Mesh/Clay support so they can look up the charge by card fingerprint or billing email on their side.([crunchbase.com](https://www.crunchbase.com/organization/clay-earth?utm_source=openai))

Could this CLAY charge be from the B2B data‑platform Clay at clay.com instead of the personal CRM?

There are two major software companies named Clay: the consumer/personal CRM app (now Mesh) from Clay Software, Inc., and a separate B2B sales data and enrichment platform at clay.com, Clay Labs Inc.([cbinsights.com](https://www.cbinsights.com/company/clay-5?utm_source=openai))([clay.com](https://www.clay.com/about?utm_source=openai)) Consumer card statements with simple "CLAY" or "Clay Software Inc" descriptors—especially for amounts similar to consumer app subscriptions—are much more commonly related to the Mesh/Clay personal CRM. If the charge is a larger B2B amount tied to your employer and you use Clay.com for sales or marketing, it may instead be an invoice or subscription from that separate Clay platform.

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