MetaApi

Software86% confidence

MetaApi is a cloud-based forex trading infrastructure provider that offers REST and WebSocket APIs for connecting to MetaTrader 4 and MetaTrader 5 trading accounts.

Sheridan, Wyoming, United States
metaapi.cloud

About MetaApi

MetaApi is a specialized financial technology service that provides a powerful cloud API layer on top of MetaTrader 4 and MetaTrader 5 trading platforms. Its service is aimed at traders, investors, fintech startups, and institutional clients who need programmatic access to MetaTrader accounts, including real‑time market data, order execution, account management, copy trading (via its CopyFactory API), and trading statistics (via its MetaStats API). Instead of running and maintaining their own MetaTrader servers or bridge infrastructure, customers can use MetaApi’s hosted cloud platform, SDKs, and documentation to build trading bots, copy trading services, analytics dashboards, and other forex applications. ([metaapi.cloud](https://metaapi.cloud/docs/client/faq/?utm_source=openai))

A charge from METAAPI.CLOUD on a card statement typically relates to paid usage of its cloud trading APIs or associated services, such as deployed MetaTrader accounts, historical data, or copy‑trading workloads. MetaApi uses a tiered billing model where customers are charged based on deployed accounts, resource usage, and server run time; there is also a free tier in some cases, but production or high‑volume usage is billed. Depending on how an account is configured, you might see recurring monthly charges, usage‑based billing after periods of higher trading activity, or charges following account creation and deployment of additional trading accounts. ([metaapi.cloud](https://metaapi.cloud/docs/client/faq/?utm_source=openai))

If you are unsure about a MetaApi charge, start by logging into your MetaApi account and reviewing your billing or subscription section for active plans, deployed accounts, and recent invoices. Confirm which trading accounts and applications are connected, and check for other users (e.g., team members or developers) who may have added or deployed accounts. For unresolved questions, you can contact MetaApi via the support channels listed in their documentation (including email and online chat); having your account email, recent invoice IDs, and approximate charge date/amount ready will help support quickly locate the relevant transaction. Also check for test accounts or temporarily deployed servers that might generate 6‑hour minimum billing windows when started. ([metaapi.cloud](https://metaapi.cloud/docs/client/faq/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MetaApi.

  1. CLDTKN METAAPI.CLOUD SHERIDAN WY

Frequently Asked Questions

Why do I see a charge from METAAPI.CLOUD on my card statement?

A METAAPI.CLOUD charge usually means that an account associated with your email or organization has used MetaApi’s cloud trading infrastructure for MetaTrader accounts—such as deploying API servers, running live or demo accounts, using CopyFactory copy trading, or accessing historical/real‑time forex data. Log into your MetaApi dashboard and check the billing or invoices section to confirm the specific usage tied to the charge.

Is MetaApi billed as a subscription or pay‑as‑you‑go service?

MetaApi primarily uses a usage‑based model tied to deployed API servers and trading accounts; in practice this often behaves like a subscription or recurring service if you keep accounts deployed continuously. You pay for resource slots and server uptime, and in some cases there is a minimum billed period (for example, several hours each time you start a server), so repeated deployments can appear as periodic charges. ([metaapi.cloud](https://metaapi.cloud/docs/client/faq/?utm_source=openai))

What are typical amounts for MetaApi charges?

Typical MetaApi charges vary depending on how many MetaTrader accounts you deploy, your selected plan, and how long the API servers are running. Smaller projects may see modest monthly amounts for a few deployed accounts, while larger copy‑trading or analytics operations with many accounts and heavy data usage can generate higher, usage‑based bills. To see your exact pricing, refer to the pricing and billing section inside your MetaApi account, which breaks down charges by account and resource usage. ([metaapi.cloud](https://metaapi.cloud/docs/client/faq/?utm_source=openai))

How can I cancel or stop future charges from MetaApi?

To stop future MetaApi charges, sign into your MetaApi account and undeploy or remove any active trading accounts and servers in the management console, then verify that no resource slots or paid plans remain active. Because MetaApi bills while API servers are running, ensuring that all accounts are stopped or deleted is key; once this is done, upcoming billing cycles should either end or drop to zero, depending on your plan. If you still see charges after deactivating everything, contact MetaApi support with your account details and recent transaction information.

Why was I charged by MetaApi after I thought I stopped using the service?

MetaApi bills based on deployed servers and resource usage, so if an account or server remained in a deployed state—perhaps used by a trading bot, a partner, or a forgotten test environment—charges can continue even if you are not actively logging in. Additionally, each time you restart a server, there may be a minimum billing window (e.g., around 6 hours), so short‑term testing can still generate a charge. Check your account dashboard for any remaining deployed accounts and stop them to prevent further billing. ([metaapi.cloud](https://metaapi.cloud/docs/client/faq/?utm_source=openai))

How do I request a refund or dispute a MetaApi charge?

If you believe a MetaApi charge is incorrect or unauthorized, first review your MetaApi account’s billing history and active deployments to rule out forgotten test accounts or teammates’ usage. If it still looks wrong, contact MetaApi support through the email or chat options listed in their documentation, providing your account email, approximate charge date and amount, and any relevant invoice IDs. If you cannot locate an account matching the charge and suspect fraud, contact your card issuer as well to dispute the transaction and request a card replacement.

Can MetaApi place small authorization holds or trial charges on my card?

MetaApi may rely on its payment processor to place small authorization holds when you first add or update a payment method, or when validating your card before billing. These temporary authorizations can appear as small or $0 test charges and should drop off automatically after a few days without posting as real transactions. If such holds do not clear or convert into unexpected settled charges, contact both MetaApi support and your card provider with details.

How can I match a METAAPI.CLOUD charge to a specific project or trading account?

Within your MetaApi dashboard, use the billing or invoices view to see a breakdown of charges by time period, deployed accounts, and resource usage. Match the statement date and amount on your card to the closest invoice and note which MetaTrader accounts, CopyFactory configurations, or data services were active at that time. If multiple developers or teams use the same MetaApi organization, check internal records or ask collaborators which projects were deployed during that billing period.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare MetaApi

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you