Method

Home & Garden75% confidence

Method is a consumer goods brand that produces eco‑friendly household and personal care products, including surface cleaners, soaps, and laundry detergents.

San Francisco, CA, United States
Owned by SC Johnson

About Method

Method is an eco-conscious home and personal care brand known for its plant‑based, biodegradable cleaning and body products, stylish packaging, and focus on sustainability. Operated by Method Products, PBC, the company offers a wide range of items such as all‑purpose and bathroom cleaners, dish soap, laundry detergents, hand and body wash, and related accessories. Its products are sold both directly online and through major retailers like Target, Walmart, Whole Foods, and supermarkets across North America, Europe, and other regions.

A charge labeled “METHOD” or “METHODHOME” on a card statement typically comes from purchasing Method products online through methodhome.com or via an e‑commerce marketplace where Method processes payment under its own name, or from a retail purchase where Method operates the direct billing (for example, special promotions, bundles, or direct‑to‑consumer sales). It could also appear in connection with recurring orders or subscriptions for cleaning and personal care products placed through online retailers that bill under the Method brand. Single one‑time purchases, trial orders, or discounted promotional bundles can all show up as Method charges.

If you don’t recognize a Method charge, first check email inboxes (including spam) for order confirmations from methodhome.com or retail partners, and review accounts on marketplaces like Amazon, Target, or Walmart where you may have saved your card. Look for any family members or roommates who might have placed an order using your card. If you still can’t match the transaction, contact Method customer service through their website contact form or phone support and provide the date, amount, and last four digits of your card so they can search their system. When fraud is suspected, you should also contact your card issuer promptly to dispute the charge and request a new card number if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Method.

  1. Method

Frequently Asked Questions

Why do I see a charge from Method on my credit card statement?

A Method charge usually means someone used your card to buy Method cleaning or personal care products, either directly from methodhome.com or via an online retailer where Method bills orders under its own name. Review recent online orders for household cleaners, soaps, or detergents and check whether any were fulfilled by Method or methodhome.com.

Does Method offer recurring deliveries or subscriptions that could cause monthly charges?

Method primarily sells its products through retailers and its own website, but some online shops and marketplaces allow you to set up recurring deliveries (for example, monthly refills of laundry detergent or dish soap). If you see repeated Method‑related charges, check your accounts with major retailers like Amazon or Target for Subscribe & Save or auto‑delivery settings on Method items, and cancel any you no longer want.

How can I cancel an order or stop future charges from Method?

If you placed an order on methodhome.com, sign in to your account, review your recent orders, and see whether the order is still processing. If it has not shipped, use the contact options on the Method website to request cancellation. For recurring deliveries set up through another retailer (such as Amazon or a supermarket chain), manage or cancel the subscription directly in that retailer’s account settings, as Method cannot modify those third‑party billing arrangements.

How do I request a refund or replacement from Method for a damaged or defective product?

Go to methodhome.com and use their contact or support page to submit details about the product, including where you purchased it, the lot number if available, and photos of any damage. Method’s customer care team can advise whether they will issue a refund, send a replacement, or direct you back to the retailer if the purchase was not made directly through methodhome.com.

What are typical transaction amounts for Method charges?

Method purchases can range from small amounts (around $5–$15 for a single cleaner or hand soap) to larger totals ($30–$80 or more) when buying multiple products, bulk refills, or bundled sets. If the amount on your statement falls in this range and you recall ordering household cleaners or soaps recently, it may be related to a Method purchase.

Can Method place temporary authorization holds on my card?

Like many online merchants, Method or its payment processors may place a temporary authorization hold on your card when you place an order to verify the payment method. This can appear as a pending charge that is slightly different from the final settled amount and should drop off automatically if the order is canceled or fails to complete.

How can I contact Method about a charge I don’t recognize?

You can contact Method by visiting methodhome.com and using the customer service or contact form, or by calling their customer support phone number listed on the site. Have your transaction date, amount, and the last four digits of your card ready so they can search for your order in their system.

What should I do if Method cannot find my transaction but the charge is on my statement?

If Method support confirms they have no record of your transaction, it may be a billing error or a fraudulent charge mis‑labeled as Method. In that case, immediately contact your bank or card issuer, report the transaction as unauthorized, and follow their instructions for disputing the charge and possibly replacing your card.

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