Michael Steven

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Michael Steven is a UK estate and letting agency based in London, specialising in residential property sales, lettings and management.

London, United Kingdom
michaelsteven.co.uk
Owned by Team Group

About Michael Steven

Michael Steven is an independent estate and letting agency operating primarily in the Newham area of East London. Established in 1991, the firm focuses on residential property sales, lettings and ongoing property management, marketing homes across major UK property portals and through its own website.([zoopla.co.uk](https://www.zoopla.co.uk/find-agents/branch/michael-steven-london-5286/?utm_source=openai)) They handle valuations, accompanied viewings, tenant referencing, rent collection and general landlord support, positioning themselves as a full‑service local property agent.([yell.com](https://www.yell.com/biz/michael-steven-estate-agents-london-8875398/?utm_source=openai))

A card charge from “SumUp Michael Steven Ipswich IP1 6SR” is likely a payment processed via SumUp on behalf of this estate agency, for example a holding deposit, initial rent, fees related to a tenancy or sale, or other property‑related charges (such as key cutting or administration fees). Estate and letting agents commonly use mobile point‑of‑sale systems like SumUp to take in‑person card payments at their office or during property appointments, and the terminal may sometimes show the area/postcode where the device or merchant account was registered or used, which can differ from the main office address.([michaelsteven.co.uk](https://www.michaelsteven.co.uk/privacy_policy?utm_source=openai))

If you’re unsure about the charge, first check recent interactions with any estate or letting agent, including viewing fees, deposits, or rent payments you may have authorised. Look for emails, a tenancy agreement, or a sales/lettings invoice from Michael Steven and match the amount and date to your bank statement. You can contact the agency directly using the phone number or email listed on their official website to confirm the payment and request a copy of the receipt. If you still don’t recognise the transaction after speaking with them, contact your card issuer to dispute the charge and consider cancelling the card if fraud is suspected.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Michael Steven.

  1. SumUp Michael Steven Ipswich, IP1 6SR

Frequently Asked Questions

Why was I charged by Michael Steven through SumUp?

The description “SumUp Michael Steven” indicates that Michael Steven used SumUp’s card terminal to process a payment, likely for an estate agency service such as a holding deposit, rent, property management fee or administration charge connected to a tenancy or sale. Review any recent dealings you’ve had with an estate or letting agent, including deposits or rent payments, to see if they match the date and amount of the charge.

Does Michael Steven take holding deposits or reservation fees by card?

Yes, like many UK estate and letting agents, Michael Steven may accept holding deposits, reservation fees, and some administration payments by debit or credit card, often via a third‑party processor such as SumUp. These payments are usually linked to a specific rental application or property purchase and should be documented in an email or receipt from the agency.

How can I confirm what my Michael Steven card charge was for?

Check your emails and paperwork for any correspondence from Michael Steven that mentions a payment, such as an invoice, tenancy agreement, reservation form or rent statement. Then contact the agency using the details on michaelsteven.co.uk and provide the exact date and amount from your card statement so they can locate the matching transaction and explain what it covered.

Can I get a refund from Michael Steven if my tenancy or purchase falls through?

Refunds depend on the terms you agreed with Michael Steven. For example, holding deposits may be refundable or partially refundable depending on the reason the tenancy or sale fell through and the conditions set out in your application or reservation paperwork. Contact the agency directly, reference your payment and agreement, and request their written policy and any applicable refund.

Why does the descriptor show Ipswich (IP1 6SR) if Michael Steven is based in London?

Card descriptors sometimes reflect where a SumUp terminal or merchant account address is registered or where the payment was technically processed, which can differ from the firm’s main trading office in London. If you see an Ipswich postcode but the merchant name is “Michael Steven,” focus on the name and your recent dealings with that agency rather than the postcode alone, and contact them if you’re unsure.

How do I contact Michael Steven about a billing or card payment issue?

Visit michaelsteven.co.uk to obtain the current phone number and email address for the Plaistow office, then call or email with your full name, property address (if applicable), and card transaction details. Ask them to confirm the origin of the charge and to send you a copy of the invoice or receipt. Always use contact details from their official website or major property portals, not from unsolicited messages.

Does Michael Steven use recurring card payments for rent or management fees?

In most cases UK estate and letting agents collect ongoing rent and management fees by standing order, bank transfer or direct debit rather than recurring card payments. However, they may occasionally set up repeat card charges for certain services. If you see multiple similar charges from Michael Steven, contact the agency to clarify whether a recurring card arrangement was set up and, if so, how to change or cancel it.

What should I do if I don’t recognise any dealings with Michael Steven?

If you have never rented, bought, sold or managed a property through Michael Steven and no one on your account has authorised a payment to them, contact your bank or card issuer immediately to report the transaction as potentially unauthorised. They can investigate, block further charges, and issue a replacement card if needed. You can also reach out to Michael Steven with the transaction details to confirm whether they have any record of you as a client.

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