Mixcloud is a London-based audio streaming platform focused on long-form music, DJ mixes, and radio-style shows, offering both free listening and paid subscription plans for listeners and creators.
Mixcloud is a music and audio streaming platform built around long-form content such as DJ mixes, radio shows, and podcasts. Founded in London, it provides a licensed environment where creators can upload or live stream mixes and sets, while ensuring royalties are paid to the underlying artists and rights holders. The company operates the Mixcloud website and apps, offering free access with some limitations, as well as paid Premium (for listeners) and Pro (for creators) subscriptions with enhanced features such as unlimited replays, offline listening, no ads, and expanded upload/live streaming capabilities. ([mixcloud.com](https://www.mixcloud.com/terms/?utm_source=openai))
A charge labeled like “THROWBACKS-MIXCLOUD, LONDON” generally indicates a payment processed by Mixcloud, often for a subscription or recurring support to a specific creator or channel (for example, a channel or show called “Throwbacks”) rather than a one-off track purchase. Charges may relate to Mixcloud Premium listener subscriptions, Mixcloud Pro creator plans, or fan-to-creator subscription products offered through Mixcloud’s platform. These are typically billed monthly or annually to the card on file, following the subscription terms outlined on Mixcloud’s site and in its paid subscriptions policy. ([mixcloud.com](https://www.mixcloud.com/plans/?utm_source=openai))
If you have questions about a Mixcloud charge, the best steps are to log into your Mixcloud account and check the “Plans,” “Subscriptions,” or billing section to confirm active Premium/Pro plans or creator/channel subscriptions, and to review recent invoices or receipts sent to your email. If something looks incorrect, you can cancel future renewals via your account settings and then contact Mixcloud support through their help center for clarification or a potential refund, subject to their subscription terms and any applicable cooling-off or refund policies. Also check whether a family member or shared device may have started a trial that converted to a paid plan. Keeping confirmation emails and noting the date and amount of the charge will help Mixcloud support resolve billing questions more quickly. ([mixcloud.com](https://www.mixcloud.com/subscription-terms/?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mixcloud.
What does a charge labeled "THROWBACKS-MIXCLOUD, LONDON" usually mean?
This descriptor typically indicates a payment processed by Mixcloud, often for a subscription or recurring payment tied to a specific Mixcloud channel or creator (for example, a show or channel named “Throwbacks”), or a Mixcloud Premium/Pro subscription billed out of London, where Mixcloud is based. Check your Mixcloud account’s Subscriptions/Plans page to see which plan or channel subscription is active on that card.
What Mixcloud subscription types could result in recurring charges on my card?
Recurring charges can come from Mixcloud Premium (for listeners, which unlocks unlimited replays, offline listening, and no ads) or Mixcloud Pro (for creators, which enables extended uploads, legal live streaming, and other tools). Each is billed monthly or annually until canceled, at the rates shown on Mixcloud’s pricing and plans pages at the time you subscribed. ([mixcloud.com](https://www.mixcloud.com/plans/?utm_source=openai))
How do I find and cancel a Mixcloud subscription to stop future charges?
Log into mixcloud.com or the Mixcloud app, go to your account or settings area, then open the Plans, Premium, Pro, or Subscriptions section. There you can see your active subscription(s) and select the option to cancel or turn off auto-renew. Once canceled, you’ll usually retain access until the end of the current billing period, and no new billing cycles should start after that. ([mixcloud.com](https://www.mixcloud.com/subscription-terms/?utm_source=openai))
Can I get a refund for a Mixcloud charge I don’t recognize or no longer want?
Refunds are handled case by case under Mixcloud’s paid subscription policy. If you were recently billed and believe it’s an error, first cancel the subscription in your account so it doesn’t renew, then contact Mixcloud support via their help center with the email on your account, the last four digits of the card, the charge date, and amount. They may be able to reverse recent charges in line with their terms, but long-running, previously used subscriptions are less likely to be refunded. ([mixcloud.com](https://www.mixcloud.com/subscription-terms/?utm_source=openai))
Why did my Mixcloud charge amount change from previous months?
Your Mixcloud charge can change if you switched between monthly and annual billing, upgraded or downgraded between Premium and Pro, changed currency or region-based pricing, or if taxes and fees were updated. Mixcloud’s subscription terms note that price changes generally take effect on a future billing cycle; check your account and any price-change emails from Mixcloud to see exactly what changed. ([mixcloud.com](https://www.mixcloud.com/plans/?utm_source=openai))
Could this Mixcloud charge be from a creator or channel subscription rather than from Mixcloud Premium/Pro?
Yes. Mixcloud offers fan-to-creator subscription products where you pay a small monthly fee to directly support a specific DJ, radio show, or channel and unlock extra content. These fan subscriptions are processed by Mixcloud and may include the creator or show name (such as “Throwbacks”) in the descriptor. Review the Subscriptions section of your Mixcloud account to see a list of active creator/channel subscriptions. ([mixcloud.com](https://www.mixcloud.com/mixcloud/posts/what-are-mixclouds-paid-subscription-plans/?utm_source=openai))
How can I verify which Mixcloud account used my card if I have multiple emails or family members using the service?
Search all email accounts you or your family use for terms like “Mixcloud receipt,” “Mixcloud Premium,” or “Mixcloud Pro” to locate the account tied to the card. Then sign into that Mixcloud account, go to the Subscriptions/Plans section, and confirm active plans or channel subscriptions. If you still can’t identify it, contact Mixcloud support via their help center and provide the exact charge date, currency, and amount so they can help locate the associated account. ([help.mixcloud.com](https://help.mixcloud.com/hc/en-us/categories/9923257236508-Subscriptions-and-payments?utm_source=openai))
Does Mixcloud place small temporary authorization holds on my card?
Mixcloud may place small temporary authorization holds when you add or update a payment method, start a trial, or make subscription changes, to confirm the card is valid. These holds are usually for a small amount, never actually captured, and should disappear from your statement within a few days. If a small pending Mixcloud amount doesn’t clear or convert into a normal subscription charge, contact your bank and then Mixcloud support for clarification.