Moduurn Mobility Inc.

Software90% confidence

Moduurn Mobility Inc. provides a white‑label mobile and online ordering platform for restaurants and specialty retailers, enabling them to run fully branded ordering apps and web experiences.

Victoria, British Columbia, Canada
moduurn.com

About Moduurn Mobility Inc.

Moduurn Mobility Inc. is a Canadian technology company that offers a cloud-based, white‑label mobile and online ordering platform for restaurants, hospitality groups, and specialty retail businesses. The service lets businesses launch their own fully branded iOS, Android, and web apps for ordering, complete with menu management, loyalty programs, digital coupons, gift cards, and integration options with point-of-sale systems. Moduurn’s tools focus on helping operators increase off‑premise sales, streamline order management, and maintain a direct relationship with customers without relying on high‑commission third‑party delivery apps.([get.moduurn.com](https://get.moduurn.com/101?utm_source=openai))

A charge labeled “bam-moduurn service fee” is likely associated with Moduurn’s ordering platform, either as a service or platform fee related to a business that uses Moduurn (for example, a restaurant or cafeteria branded app) or a fee processed by Moduurn on behalf of that business. In many cases, customers order food or retail items through a Moduurn‑powered app or web page branded for a specific venue; the card statement may show Moduurn’s name along with a descriptor such as "service fee" or a location/partner tag like "bam" instead of the restaurant’s name. This can appear as either a one-time transaction or part of ongoing usage of a Moduurn-powered service.

If you don’t immediately recognize this charge, first think back to any recent mobile or online food orders you placed through a branded app or QR-code ordering system, especially if it was tied to a workplace cafeteria, campus, hotel, or local restaurant. Check your email or SMS confirmations for receipts referencing Moduurn or a Moduurn-powered app, and compare the date and amount to the transaction shown on your card. To resolve questions, you can contact the venue where you ordered (they will often see the Moduurn transaction in their system) and/or reach out to Moduurn through their support channels listed on their website. If you still suspect the charge is unauthorized after checking recent orders and receipts, contact your card issuer to dispute the transaction and request a new card number if needed.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Moduurn Mobility Inc..

  1. BAM-MODUURN SERVICE FEE
  2. bam-moduurn service fee

Frequently Asked Questions

Why do I see a charge labeled “bam-moduurn service fee” on my card statement?

This descriptor typically indicates a service or platform fee processed by Moduurn Mobility Inc. for an order you placed through a Moduurn-powered mobile or online ordering system. The “bam” portion is likely an internal or location code (for example, a specific restaurant, cafeteria, or venue) rather than a separate company name.

What types of purchases usually result in a Moduurn charge?

Moduurn charges generally come from food or beverage orders placed through a branded mobile app, QR-code ordering, or web ordering site operated by a restaurant, cafeteria, hotel, or other venue that uses Moduurn’s white-label ordering platform. The app may carry the venue’s brand, but the payment processor descriptor can still show Moduurn’s name and a service fee line.

Is the “service fee” from Moduurn a subscription or a one-time charge?

For most end customers, Moduurn-related charges are one-time transaction fees associated with specific orders (for example, a convenience or platform fee on a meal order). Moduurn sells its software by subscription to businesses, but consumers usually only see charges when they place an order through a Moduurn-powered app or website.

How can I verify which order the Moduurn service fee is linked to?

Search your email and SMS for recent order confirmations from the venue where you last ordered food or drinks, and look for mentions of Moduurn or links that contain “moduurn.com.” Compare the order date, total, and any listed service or platform fee with the date and amount of the card transaction. You can also contact the restaurant or venue directly and ask them to look up your Moduurn order by date, time, and amount.

How do I request a refund for a Moduurn-related service fee or order?

Refunds for Moduurn-powered orders are typically handled by the business where you placed the order (for example, the restaurant or cafeteria), since they control fulfillment and policies. Contact the venue first and provide your receipt or a screenshot of the charge. If they confirm a refund, it will usually be processed back through Moduurn’s payment channel to your card. If the venue does not recognize the transaction or will not assist, contact your card issuer to dispute the charge.

Can I cancel or change an order placed through a Moduurn-powered app?

Order changes and cancellations depend on the policies of the specific venue using Moduurn. Many locations allow changes only before they begin preparing your order. Use the contact details or support links in your confirmation email or in the app to reach the venue directly as soon as possible; they can cancel or adjust the order in their Moduurn dashboard and, if applicable, initiate a refund.

Why do I see multiple Moduurn charges or a small pending amount?

You may see multiple transactions if you placed more than one order, modified an order, or if the venue processed an adjustment (such as a refund and a new charge). Occasionally, a small temporary authorization may appear while the payment method is being verified; this should drop off automatically and never post as a final charge. If a small test amount remains pending for more than a few days or posts as a final charge, contact your card issuer and the venue for clarification.

How can I contact Moduurn if I still have questions about this charge?

You can visit moduurn.com and use the listed contact details—such as their support email, phone number, or help center—to reach Moduurn Mobility Inc.’s support team. Provide the last four digits of your card, the transaction date, and exact amount (but never your full card number) so they can help identify which business and order generated the fee.

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