MOE & Co.

Personal Care95% confidence

MOE & Co. is an Australian hair salon chain offering walk‑in haircuts, colouring, and styling services for men, women, and children.

Sydney, New South Wales, Australia

About MOE & Co.

MOE & Co. is a fast‑growing Australian hair salon brand founded in 2014 that focuses on affordable, on‑trend hair services for the whole family. The salons operate on a walk‑in model and provide a full range of hairdressing and barber services including haircuts, colouring, keratin treatments, straightening, blow‑dries, up‑styling, braids, hair extensions and hair treatments. Locations are typically in shopping centres and high‑traffic retail hubs across New South Wales, the ACT, Queensland, Victoria, South Australia and Tasmania, with individual salons branded consistently under the MOE & Co. name. ([moeandco.com.au](https://moeandco.com.au/?utm_source=openai))

A charge labelled “MOE AND C WEST GOSFORD” on a card statement is very likely from a visit to the MOE & Co. salon located in West Gosford, New South Wales. This could be for a standard haircut, colour service, treatment, or a combination of services and retail hair products. Amounts can vary depending on services chosen (e.g., men’s or kids’ cuts vs. full colour and treatment packages), add‑ons, and tips where applicable. In some cases you may also see separate or repeated charges if multiple family members were served in one visit or if a hold/adjustment was processed on the card.

If you have questions about a MOE & Co. charge, start by checking your recent appointments or walk‑in visits to a MOE & Co. salon, as well as receipts, confirmation emails, or SMS messages from the salon. You can locate the specific salon (such as West Gosford) via the “Find a MOE & Co. Salon” tool on their website and contact the store directly by phone to confirm the transaction details, date, and services rendered. For disputes or refund requests, ask the salon for a copy of the invoice and their local refund policy; if the issue cannot be resolved with the salon, you can then contact your card issuer to raise a formal dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MOE & Co..

  1. MOE AND C WEST GOSFORD

Frequently Asked Questions

Why do I see a charge from "MOE AND C WEST GOSFORD" on my card statement?

This descriptor refers to the MOE & Co. hair salon located in West Gosford, NSW. The charge is typically for in‑salon services such as haircuts, colouring, treatments, or styling performed during a recent visit by you or a family member.

What types of services does MOE & Co. usually charge for at the West Gosford salon?

MOE & Co. salons charge for walk‑in haircuts, barber services, hair colouring, keratin and straightening services, blow‑dries, up‑styles, braids, hair extensions and various hair treatments. The final amount depends on the combination of services received and any products purchased. ([moeandco.com.au](https://moeandco.com.au/?utm_source=openai))

Does MOE & Co. at West Gosford offer subscriptions or recurring billing?

No, MOE & Co. generally operates on a pay‑per‑visit model. Charges are one‑time payments for services or products received in the salon. If you see repeat charges, they likely correspond to separate salon visits or multiple family members being serviced on different days.

How can I confirm exactly what I was charged for at MOE & Co. West Gosford?

Check any paper receipts or SMS/email confirmations you received at the time of service. You can also use the salon finder on moeandco.com.au to locate the West Gosford salon and call them directly; staff can look up your visit by date, time and card details and tell you which services were provided. ([moeandco.com.au](https://moeandco.com.au/find-a-moe-and-co-salon/?utm_source=openai))

How do I request a refund or dispute an incorrect charge from MOE & Co.?

First contact the specific MOE & Co. salon (e.g., West Gosford) that processed the transaction and explain the issue, providing your receipt or the last four digits of the card used. They can usually correct errors, reverse duplicate charges, or discuss their refund policy. If you can’t resolve it with the salon, contact your bank or card issuer to initiate a dispute, supplying any documentation you have from MOE & Co.

Can MOE & Co. place a temporary hold or pending charge on my card?

Some salons may place a temporary authorization hold when a card is first processed to confirm available funds—this can appear as a pending charge that later adjusts to the final amount once services are completed. These holds should drop off automatically if they are not captured; if a pending amount looks unusual or remains for several days, contact the West Gosford salon or your bank for clarification.

Why is the descriptor abbreviated as "MOE AND C" instead of "MOE & Co."?

Card processing systems often limit the number of characters and do not allow symbols like ampersands, so "MOE & Co." can appear as "MOE AND C" or similar on your statement. The additional text (such as "WEST GOSFORD") identifies the specific salon location tied to the transaction.

How can I contact MOE & Co. if I no longer have my receipt?

Visit moeandco.com.au and use the “Find a MOE & Co. Salon” page to locate the West Gosford salon’s contact details. Call the salon and provide your name, approximate visit date and card type; they can usually look up the transaction in their point‑of‑sale system and resend or reprint a receipt for you. ([moeandco.com.au](https://moeandco.com.au/find-a-moe-and-co-salon/?utm_source=openai))

This merchant is in the Personal Care category

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