Mooyah Burgers, Fries & Shakes

Fast Food96% confidence

Mooyah Burgers, Fries & Shakes is a fast-casual restaurant chain specializing in customizable burgers, hand-cut fries, and milkshakes.

Plano, Texas, USA
mooyah.com
Owned by Mooyah Franchising, LLC

About Mooyah Burgers, Fries & Shakes

Mooyah Burgers, Fries & Shakes is a fast-casual burger chain offering build-your-own burgers, hand-cut fries, and real ice cream shakes. Guests can choose from a variety of buns, proteins, cheeses, toppings, and sauces to customize their meals, along with sides and beverages in a casual, family-friendly setting. The brand operates primarily through franchised locations across the United States, including the Sandy, Utah restaurant referenced in this descriptor.

A charge labeled something like “TIL*PL MOOYAH SANDY 36 SANDY UT” will typically come from an in-store purchase at the Mooyah location in Sandy, Utah, or from an online or app-based order fulfilled by that store. It may represent a one-time purchase for food and drinks, a takeout or delivery order, or a charge that was adjusted after adding items, tips, or correcting an initial authorization. Some banks will also show a temporary pending authorization before the final amount posts.

If you have questions about this charge, start by checking your email for a Mooyah receipt (if you ordered online or through an app) or any paper receipts from the date in question. You can also contact the Sandy, Utah Mooyah location directly or use the contact form on Mooyah’s official website with the date, approximate time, and last four digits of your card so they can look up the transaction. For disputes, first confirm that no family members or authorized users made the purchase, then work with the restaurant; if it cannot be resolved, you can contact your card issuer to initiate a formal dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mooyah Burgers, Fries & Shakes.

  1. TIL*PL MOOYAH SANDY 36 SANDY UT 003660

Frequently Asked Questions

Why do I see a charge from Mooyah Sandy on my statement?

A charge from “MOOYAH SANDY 36 SANDY UT” usually indicates you made a purchase at the Mooyah Burgers, Fries & Shakes location in Sandy, Utah, either in person or via an online or app order fulfilled by that store. The amount generally covers your food, drinks, tax, and any tip you added.

Can Mooyah place a temporary hold or different pending amount on my card?

Yes. Some Mooyah locations may place a temporary authorization hold to confirm your card, especially for dine-in or online orders. The pending amount can differ slightly from the final total if a tip is later added or if items are adjusted; the final posted charge should match your receipt.

How can I get a copy of my receipt from Mooyah Sandy?

To obtain a copy of your receipt, contact the Mooyah Sandy, Utah location directly with the date and approximate time of purchase, the total amount, and the last four digits of your card. For online or app orders, you can often find a receipt in your confirmation email or your account/order history if you created one.

How do I request a refund or correction for a Mooyah charge?

If you believe you were overcharged or billed in error, reach out first to the Mooyah Sandy location that processed the transaction and provide your receipt and statement details. They can typically issue a partial or full refund if warranted; if you cannot resolve it with the store, contact your card issuer to dispute the transaction.

Does Mooyah have any recurring charges or subscriptions?

Mooyah does not typically offer subscription-based billing for everyday guests; most charges are one-time transactions for individual orders. If you see repeated Mooyah charges, they are likely separate visits or orders made by you or an authorized card user, rather than an automatic subscription.

Why is my Mooyah charge slightly higher than the menu prices I remember?

The final Mooyah charge may be higher than base menu prices because it includes sales tax, upgrades (such as extra toppings, double patties, or combo meals), and any tip you added. Delivery or service fees may also apply if you ordered through a third-party delivery partner.

How can I contact Mooyah about a charge if I ordered through a delivery app?

If you placed your Mooyah order through a third-party delivery service like DoorDash, Uber Eats, or Grubhub, start by checking your order history in that app and use their in-app support tools for billing issues. The charge may appear under either the delivery platform or the Mooyah store, depending on how the payment was processed.

What should I do if I don’t recognize a Mooyah charge at all?

First, check with family members or anyone else who has access to your card to see if they made a purchase at Mooyah Sandy. If no one recognizes the transaction and you have no receipt or related email, contact your bank or card issuer immediately to report a potential unauthorized charge and request a card replacement if needed.

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