Morton's The Steakhouse

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Morton's The Steakhouse is an upscale American steakhouse chain known for prime-aged beef, seafood, and classic fine-dining service.

Houston, TX
mortons.com
Owned by Landry's, Inc.

About Morton's The Steakhouse

Morton's The Steakhouse is a high-end steakhouse chain offering prime-aged steaks, fresh seafood, classic side dishes, and an extensive wine list in a traditional fine-dining setting. Locations typically feature white-tablecloth service, a full bar, and options for private or group dining, catering to business dinners, celebrations, and special occasions.

A charge from Morton's The Steakhouse on your card statement usually corresponds to a dining visit, bar tab, private dining event, or the purchase of a gift card. In some cases there may be a preauthorization hold for an estimated check total (often higher than the final amount to account for tip), which later settles to the actual charge. Larger or unusual amounts may be related to group events, prefix menus, holiday specials, or pre-paid deposits for private rooms.

If you have questions about a Morton's charge, first compare the transaction date and amount with your dining receipts or any email confirmations for reservations or events. You can contact the specific Morton's location shown on your receipt or use the location finder on their website to call the restaurant directly and inquire about the bill. For disputed or unrecognized charges, speak with the restaurant manager for a copy of the itemized check, and if it still appears incorrect, work with your card issuer to initiate a formal dispute while providing any supporting documentation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Morton's The Steakhouse.

  1. Morton's The Steakhouse 15233 N Kierland Blvd

Frequently Asked Questions

Why is the amount I was charged by Morton's The Steakhouse higher than my check total?

Many Morton's locations place a temporary authorization hold for more than the base check amount to account for a potential tip or adjustments, especially for bar tabs or open checks. The final settled charge should match your signed receipt within a few business days. If the pending hold does not drop or correct itself, contact the restaurant directly with your visit date and card details (first and last four digits only) for clarification.

Can Morton's The Steakhouse place a deposit or prepayment on my card for private dining or large parties?

Yes. For private dining rooms, large parties, or special events, Morton's may require a deposit or prepayment, which will appear as a charge on your card before the event date. This amount is typically applied to your final bill. Your event contract or email confirmation will outline the deposit terms, minimum spend, and cancellation policy.

How can I get a copy of my itemized receipt from Morton's The Steakhouse?

To obtain an itemized receipt, contact the specific Morton's location you visited. Provide the date and approximate time of your visit, the name on the reservation (if any), and the last four digits of the card used. The restaurant can usually reprint or email a copy of the receipt for your records and to help verify any charges.

How do I request a refund or adjustment for an incorrect Morton's The Steakhouse charge?

If you believe you were overcharged or billed in error, call the Morton's location where you dined and ask to speak with a manager. Have your receipt or statement details ready so they can look up the transaction. If an error is confirmed, the restaurant can process a partial or full refund. If you cannot resolve the issue directly with the restaurant, contact your card issuer to dispute the charge.

Why do I see multiple Morton's The Steakhouse charges for the same visit?

You may see a temporary authorization hold along with the final settled charge, which can look like duplicate billing until the hold drops off. In addition, if you split the check across multiple cards or added a tip after an initial authorization, this can generate more than one related transaction. Monitor your statement over a few days; if duplicates remain, contact the restaurant and your card issuer.

Does Morton's The Steakhouse sell gift cards and how would those appear on my statement?

Yes. Morton's sells physical and sometimes e-gift cards, which can be purchased in-restaurant or online. Gift card purchases typically appear on your statement as a regular Morton's The Steakhouse charge with the location name or online descriptor. If you do not recognize a gift card charge, check with family members who may have used your card and then contact the restaurant or Landry's gift card support if it still seems unauthorized.

How can I contact Morton's The Steakhouse about a charge from the Kierland Blvd location?

Locate the Kierland/Scottsdale Morton's The Steakhouse page on mortons.com and use the listed phone number to call the restaurant directly. Ask for a manager, reference the date and amount of the charge, and they can look up the transaction and provide details or a receipt copy. For broader corporate or gift card issues, use the contact information provided on mortons.com/contact.

Does Morton's The Steakhouse add automatic gratuity, and could this affect the charge I see?

Some Morton's locations may add an automatic gratuity for large parties or private dining events, as specified on the menu or event contract. This can make the final charge higher than the base food and beverage subtotal. Review your receipt to see if an automatic service charge or gratuity was applied; if it does not match what you expected, contact the restaurant to review the bill.

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